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MINI of Ramsey - Service Center

Ramsey, NJ

4.9
1,958 Reviews

1,958 Reviews of MINI of Ramsey - Service Center

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March 30, 2023

Danny in service was great. La la la la la la la la la La La La More

by BGROBMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

MINI of Ramsey responded

Thank you for taking the time to share this shout-out for our team member Danny! We greatly appreciate your business and hope to have you back at MINI of Ramsey.

March 30, 2023

Everybody here is always very helpful and accommodating . Would consider purchasing my next car from this dealer More

by VIOLETSBLUE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

MINI of Ramsey responded

I'm pleased to see you experienced yet another helpful and accommodating visit with our team at MINI of Ramsey. The feedback you have shared here is appreciated more than you know, and we look forward to working with you again in the future.

March 30, 2023

Courteous service advisor. Work was done quickly snd correctly at the price quoted. Was not oversold services not required More

by GORMANSRULE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

MINI of Ramsey responded

Hello, thank you for this kind review. Our team is happy to have remained informative, but pressure-free, when providing a summary of your vehicle service. For any future needs, we hope you will continue to keep MINI of Ramsey in mind.

March 30, 2023

The team provided quick and friendly service. Regular and thorough communication throughout the whole process. More

by michellewighard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

MINI of Ramsey responded

It was a pleasure offering timely and friendly service to you, Michelle. Thank you again for bringing your vehicle to MINI of Ramsey.

March 29, 2023

Hello, this is my second mini that I had serviced in this location and it’s always been customer service focused. Dan Murphy is outstanding and remembers me each and every time I come in, he keeps me updated More

by Crystalama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

MINI of Ramsey responded

Hello Crystalama, Dan and our team are always happy to find familiar faces back in for service! Thank you for continuing to bring your Mini to MINI of Ramsey, we look forward to providing you with quality and friendly service for years to come.

March 29, 2023

Quick service, less waiting time. You are able to talk face to face with the technician. More

by falchettore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

MINI of Ramsey responded

Thank you for taking the time to share the aspects you found helpful about your service. We are happy to have remained in close communication, and gotten you back on the road in a timely manner. Until your next service, motor on!

March 29, 2023

From booking appointment on all went well. Service advisor and staff all pleasant and service was excellent. More

by MARKTIERNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

MINI of Ramsey responded

Hey Mark, it was a pleasure having you in for service! Thank you for sharing your experience with our scheduling tool and our team. For any future service needs, we hope you will continue to keep MINI of Portland in mind.

March 29, 2023

Sent a comprehensive video on the inspection of my vehicle. Kind ajd helpful staff. Greatly appreciated1 More

by krstoferstephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

MINI of Ramsey responded

We are happy to know you found our video inspection to be reassuring, and the service provided by our team to be kind and helpful. We also greatly appreciated you bringing your vehicle to MINI of Ramsey, and hope to have you back for any future maintenance needs. Until then, motor on!

March 28, 2023

Great service, everything explained to me . My service rep, Jason Velasquez, was great. He was helpful and answered all my questions. Will definitely bring my car back for service More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

MINI of Ramsey responded

Hey Pat, thank you for thinking of MINI of Ramsey when your vehicle was in need of service. We are happy to real Jason provided you with excellent care, and look forward to having you back for any future automotive needs. Until then, Safe travels.

March 27, 2023

Spiro is a great salesperson with whom I dealt with for my third Mini from your dealership.. My recent service visit went well and the service representative was also accommodating and efficient. More

by VAROSCAK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spiro
Mar 28, 2023 -

MINI of Ramsey responded

Thank you for sharing your experience with both our sales and service teams! We always aim to provide great service both pre and post-purchase and are more than happy to know we achieved this with you. Until your next visit here at MINI of Ramsey, safe travels.

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