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MINI of Ramsey - Service Center

Ramsey, NJ

4.9
1,958 Reviews
Call Service Center (201) 760-5000

1,958 Reviews of MINI of Ramsey - Service Center

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April 05, 2023

Very helpful and professional Very helpful and professional Very helpful and professional Very helpful and professional .. More

by PAPERHOUS
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

MINI of Ramsey responded

Thank you for taking the time to review your experience here at MINI of Ramsey. Our team is happy to have offered a helpful and professional experience. We hope to work with you again down the road.

April 05, 2023

Mini of Ramsey is the BEST! From sales to service, the staff is knowledgeable and courteous. Jason in service kept me informed on the progress of my car and the costs. More

by EQUESTRIAN_12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

MINI of Ramsey responded

It is a pleasure to see you have enjoyed your experiences with both our sales and service teams. The MINI of Ramsey team will always be here to provide knowledgeable and courteous service. Until your next visit with us, safe travels.

April 05, 2023

Quick and friendly service was given to me in my all the days of service I received More

by PAULAJ072563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

MINI of Ramsey responded

Thank you for bringing your vehicle to our team at MINI of Ramsey, Paula! Providing quick and friendly service is what our team is here for. We hope to have the opportunity to do so for you again in the future.

April 04, 2023

Everyone is polite and professional. The service rep always gives an update while the car is being serviced. We receive a comprehensive video and details of work being performed ,while More

by LADEEBAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

MINI of Ramsey responded

Thank you for choosing to make MINI of Ramsey your go-to service center. We are pleased to see you have found our video and mid-service updates to be helpful, and the level of care provided to both yourself and your vehicle to be professional. As always, your business is greatly appreciated and we look forward to your next due service.

April 04, 2023

Good and professional service. Really enjoy the time wait here. Provided the snacks and drinks. If the free Wi-Fi is provided, it will be great. More

by Wei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2023 -

MINI of Ramsey responded

It is great to know you found these amenities to make your vehicles service worth the wait! We are happy to have provided your vehicle with quality and professional service during this time, and hope you will be returning to MINI of Ramsey for any future due services.

April 04, 2023

We would like to extend our gratitude to Mini Cooper Ramsey for providing outstanding service from the initial contact to the completion of our purchase. Despite encountering a minor issue with rust on More

by Jane L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2023 -

MINI of Ramsey responded

We would like to extend a thank you to you as well, Jane. Making this experience as convenient as possible from beginning to end was our pleasure, and we greatly appreciate you taking the time to recommend our team. In the future, we hope to have you back at MINI of Ramsey.

April 03, 2023

Great customer service from all the service and parts employees. Excellent communication, thorough with their explanations, feel very comfortable trusting our car there. More

by ElPkLegacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

MINI of Ramsey responded

Thank you for placing your trust in our team to care for your vehicle. We are happy to provide communicative and informative services experiences, and look forward to continuing to have you as a loyal service customer. Until your next due service, safe travels!

April 02, 2023

Dan from the service department was very professional and helpful. I am very happy with the service. More

by jcdural
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

MINI of Ramsey responded

Hello, we are pleased to read you left satisfied with the service performed on your vehicle, as this is what our team strives to achieve! Should you return to MINI of Ramsey for your next due maintenance, we will look forward to continuing to provide professional and helpful care. Until then, motor on!

March 31, 2023

Graciousn, professional, and on a timely basis to solve any problem that I have Jason is always polite and gracious, and listens carefully to what your issues might be thank you very much George Fay More

by GEORGEEFAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2023 -

MINI of Ramsey responded

Hey George, Thank you for taking the time to call out our team member, Jason, for the gracious and attentive service he has been know to provide for you and your vehicle. Having you as a MINI of Ramsey customer has been a pleasure, and we look forward to your next visit with us.

March 31, 2023

Outstanding service department! Outstanding service department! Outstanding service department! Outstanding service department! Outstanding service department! More

by ALPINEFLOORCOVERING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2023 -

MINI of Ramsey responded

And you are an outstanding customer! Thank you for taking the time to share this short and sweet feedback for our MINI of Ramsey team. It is appreciated more than you know.

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