Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

MINI of Ramsey - Service Center

Ramsey, NJ

4.9
1,958 Reviews
Call Service Center (201) 760-5000

1,958 Reviews of MINI of Ramsey - Service Center

Sort by
April 12, 2023

Easy to schedule. They keep you updated and inform of anything they find besides what it was brought in for More

by RAYFERRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

MINI of Ramsey responded

Thank you for continuing to bring your vehicle to our MINI of Ramsey team for service. We are happy to see you found our scheduling process to be easy and our recommended services to be helpful. Until your next due service, motor on!

April 11, 2023

Jason Valesquez is a consummate professional. I’d be Happy to work with him any time. More

by KARIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria the receptionist.
Report | Print
Apr 26, 2023 -

MINI of Ramsey responded

Hey Karin, thank you for this kind recognition of our team member, Jason. The MINI of Ramsey team would be happy to work with you any time as well!

April 11, 2023

Great service, great staff. If you have a MINI, this is the place to go. More

by shawnshields
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

MINI of Ramsey responded

Thank you for recommending our team to fellow Mini owners, Shawn! As always, it was a pleasure having you here at MINI of Ramsey.

April 09, 2023

Service was quick and effective. Understood my need for a courtesy vehicle and quickly got one ready for me. More

by gdedeian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

MINI of Ramsey responded

Thank you for bringing your vehicle to our team at MINI of Ramsey for service. We are happy to have accommodated your need for a courtesy vehicle, and to have worked efficiently to get you back into your personal vehicle. Until your next due service, safe travels.

April 07, 2023

very professional helpful and informative go out of way to help customers like them very much More

by MUSTAQUE51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spiro Bogris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2023 -

MINI of Ramsey responded

We are happy to go above and beyond to ensure you, and other customers, are comfortable and confident in the status of their vehicle post-service. We look forward to continuing to provide you with professional and informative service for years to come!

April 07, 2023

It was a nice place to go as they have an excellent professional service. mechanic and services provide was great. More

by GIOVANNI9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lauria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hostutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2023 -

MINI of Ramsey responded

Hello Giovanni, It is a pleasure to see you found our team to offer professional and quality service at the time of your visit, as this is what we aim to provide for all customers. Until your next service visit here at MINI of Ramsey, motor on!

April 07, 2023

Everyone is always pleasant to deal with. Very clean. Very accommodating to fit your needs. More

by DA1NONLYJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony… I believe his name was.
Report | Print
Apr 07, 2023 -

MINI of Ramsey responded

Clean, accommodating, and pleasant. Thank you for using such kind words to describe both our team and facilities! Having you as a customer here at MINI of Ramsey is our pleasure, and we hope to continuing providing you with this same great level of care during your next visit with us.

April 07, 2023

I was happy with the speediness of the service… Pros: Took car in on short notice Repair done same day Provided a shuttle ride to work Cons: I asked for a shuttle ride twice via text from my More

by PAUL.B.GOLDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

MINI of Ramsey responded

Hi Paul, Thank you for taking the time to share this candid feedback. Unfortunately the contact utilized when ready to return to our location was an employees direct line, rather than our main line. Therefore, your message was not available to the correct personnel as the team members shift had ended for the day. Regardless of this, we apologize for the inconvenience and I can assure I will be sharing this feedback with our team is hopes of improving upon your next service. In the meantime, pleasure don’t hesitate to reach out should you wish to discuss further. Mark Mozdziez 551-777-5641 General Service Manager

April 07, 2023

Service was excellent, in spite of a few setbacks. Everyone was attentive and made it their top priority that I would come out of it with full satisfaction. More

by Screen.name
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Hostutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

MINI of Ramsey responded

Our team is happy to have gone the extra mile to ensure you left satisfied with your experience here at MINI of Ramsey. We appreciate you taking the time to share your experience, and hope to improve upon your next visit with us.

April 06, 2023

Quick service for tire change. Well managed by service manager. Video recap of service is very useful More

by RAGINI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2023 -

MINI of Ramsey responded

Hi Ragin, thank you for bringing your tire service needs to our team at MINI of Ramsey. We are pleased to know you found our video summary to be helpful, and hope you will keep us in mind for any future service needs. Until then, motor on!

1
...
29
30
31
...
196