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MINI of Ramsey - Service Center

Ramsey, NJ

4.9
2,014 Reviews
Call Service Center (201) 760-5000

2,014 Reviews of MINI of Ramsey - Service Center

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January 15, 2025

Customer service was amazing as always. Waiting time a lot less than what I was expecting. Excellent coffee in waiting room. More

by RMENDOZA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

MINI of Ramsey responded

We're delighted to hear that you enjoyed the excellent customer service and quick wait times at MINI of Ramsey! It's great to know our coffee hit the spot too. Thanks for sharing your experience with us, and feel free to come back for more coffee!

January 11, 2025

Jason is fantastic! He always takes a personal involvement in assuring everything is done right. More

by JUNDERFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

MINI of Ramsey responded

We appreciate your review and kind mention about Jason. We look forward to providing you with more five-star experiences in the future at MINI of Ramsey. We wish you safe travels on the roads!

January 11, 2025

Gregory was amazing, kind and accommodating with the lease change. Everyone at Ramsey, and welcoming, king and helpful. More

by cutiecats59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Louvat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2025 -

MINI of Ramsey responded

We're delighted to hear that Gregory and the team at MINI of Ramsey made your lease change a positive experience! Thank you for sharing this feedback, and we hope you're enjoying your new ride. If you need anything else at all, just remember that we're always here to help. (well, during store hours that is but you get the idea! 😉)

January 10, 2025

Appointment was easy to make and I was greeted immediately upon arrival. Everything was well explained and I was not pushed into additional work that I didn’t want to have done. Jason was courteou More

by STATECARCZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

MINI of Ramsey responded

Hello! We're very pleased to hear that your experience at MINI of Ramsey was smooth and pressure-free. It's great to know Jason provided courteous and efficient service during your visit, too. Thanks for sharing this feedback, and we'll be here for you if you need anything else!

January 10, 2025

Excellent customer service , courtesy and monitoring the job on my car, and clear information, thank you More

by williamhbto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2025 -

MINI of Ramsey responded

Hi William, Thank you for the kind words! We love hearing that our team at MINI of Ramsey provided excellent service and clear communication. We appreciate your feedback! If you have questions or need anything else, just give us a shout or stop by. 😊

January 09, 2025

Very thorough, attentive service by technicians and service writers. Got in and out quickly as promised. More

by PETER.TAHINOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

MINI of Ramsey responded

Peter, we love hearing that our team at MINI of Ramsey provided you with thorough and efficient service. Thanks for sharing your experience, and we look forward to welcoming you back soon!

January 09, 2025

I was just looking around for a new car and wasn't planned to get a MINI, but the sales obviously did a great job and I signed the lease within 30 minutes. Had some problem connecting the Android a More

by RWEI621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Louvat
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

MINI of Ramsey responded

We're glad to hear that Greg and the team at MINI of Ramsey made your car leasing experience smooth and enjoyable! It's great to know he was able to assist with the Android Auto issue promptly. Enjoy cruising in your shining yellow MINI! If you need anything in the future, just give us a shout. We'd be happy to help!

January 09, 2025

Jason and the entire service are Amazing. If you are referring to my salesman, I worked with Diego. And he was very very good. More

by warwickPatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Morillo-Btista
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2025 -

MINI of Ramsey responded

Hi Warwick, We appreciate you sharing your experience. Jason, Diego, and entire MINI of Ramsey team are thankful for your support. We'll be here when you're ready for your next visit!

January 05, 2025

Everyone from Dan to Mark kept me informed and took great care of my car, even though it was a BMW, not a MINI. More

by jgenese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Khalifeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Genese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

MINI of Ramsey responded

That's wonderful to hear. We're glad Dan and Mark took great care of you during your visit to MINI of Ramsey. The whole team is here for you if you need anything else. Drive safe!

January 02, 2025

Efficient, clean good service kept informed on service progress. When I called recording cut in before I leave fu message More

by dbfvnap
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

MINI of Ramsey responded

Thank you for your feedback! We're glad to hear that the service at MINI of Ramsey was efficient and kept you informed. We apologize for any inconvenience with the phone system, and we'll look into it. We welcome you back anytime for more five-star experiences!

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