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MINI of Ramsey - Service Center

Ramsey, NJ

4.8
2,074 Reviews
Call Service Center (201) 760-5000

2,074 Reviews of MINI of Ramsey - Service Center

Sort by
June 02, 2025

Big waste of time no clarification on the letter. MINI sent me for the defect on my daughter‘s car. First time I went to get it fixed. I got nowhere because nobody had any parts. Very disappointing. More

by mingracat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Murphy
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

MINI of Ramsey responded

It's disappointing to hear about your experience with the unresolved issue on your daughter's car. We strive for clear communication and timely service, so it's concerning that this wasn't reflected during your visit. Please reach out directly if you'd like us to look into this further or assist in any way we can. Thank you. Mark Mozdziez Service Manager 551-777-5641

May 29, 2025

I went I for an oil change and tune up/inspection. Done quickly but thoroughly. Went through all details with me clearly and comprehensively- I’ll be back! More

by LUKEG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

MINI of Ramsey responded

We're delighted to hear that your visit for an oil change and tune-up at MINI of Ramsey was efficient and informative! Thank you for choosing us, and we look forward to seeing you again soon.

May 20, 2025

Brought my 2019 countryman in for an oil change. The service was quickly done and my car was washed. Great service. Highly recommended More

by jws0730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

MINI of Ramsey responded

We're more than happy to hear that your visit for an oil change at MINI of Ramsey was quick and efficient, complete with a car wash! Thank you for recommending us. We hope to work with you again in the future!

May 17, 2025

They are patient. The salesmen and women are very knowledgeable. The service and warranty department are very understanding. More

by eviccievicci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

MINI of Ramsey responded

We're glad to hear that our team at MINI of Ramsey provided you with knowledgeable and patient service. Thank you for highlighting the efforts of both our sales and warranty departments! We appreciate your feedback and look forward to working with you again.

May 17, 2025

Mike the manager is great deal with and I recommend talking to him about your next car More

by ARESH.TAHBAZ
Recommend Dealer
Yes
Employees Worked With
Michael Hostutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mohammad
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

MINI of Ramsey responded

We are more than happy to know that you received a great deal with Mike here at MINI of Ramsey! Thank you for your support and recommendations of our team. We look forward to working with you again in the future!

May 14, 2025

The video is very helpful and they make it easy to care for maintenance. Service is quick and coffee is good. More

by CHALYMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

MINI of Ramsey responded

Chalymar, we're glad to hear that you found the video helpful and enjoyed our quick service at MINI of Ramsey. Thanks for highlighting the coffee too! We look forward to seeing you again soon.

May 10, 2025

Excellent customer service. Friendly staff. Manager fantastic. Would recommend to anyone that needs services noe More

by SOTRICKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

MINI of Ramsey responded

Thank you for the glowing review! We're delighted to hear that our team at MINI of Ramsey provided excellent service. We appreciate your recommendation and look forward to seeing you again!

May 03, 2025

Daniel was great. . work done on time.. people nice The car has exceeded my expectations More

by Pat1234
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Murphy
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May 07, 2025 -

MINI of Ramsey responded

We appreciate the feedback of your time here at MINI of Ramsey. Thank you for sharing these kind words and we look forward to working with you again.

May 02, 2025

Everyone very pleasant and efficient. Facility very clean and waiting area very comfortable. Exactly what I expected. More

by MCAPPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025 -

MINI of Ramsey responded

We're glad to hear that your experience at MINI of Ramsey met your expectations! Our team takes pride in providing a pleasant and efficient service, along with maintaining a comfortable environment. Thank you for sharing this feedback!

May 01, 2025

Love this place. Rarely can you find a service center so accommodating, friendly and reliable More

by ROCIUNAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

MINI of Ramsey responded

We are more than happy to know that you have had nothing but wonderful experiences here at MINI of Ramsey! Our team is glad to provide you with accommodating, friendly, and reliable service whenever you need. Thank you for your support!

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