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MINI of Ramsey - Service Center

Ramsey, NJ

4.9
1,958 Reviews
Call Service Center (201) 760-5000

1,958 Reviews of MINI of Ramsey - Service Center

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April 22, 2023

They are very helpful and professional. Dan described the issue and fix thoroughly. I'm very happy. More

by jcdural
Recommend Dealer
Yes
Employees Worked With
Dan
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Apr 26, 2023 -

MINI of Ramsey responded

We are pleased to see you left feeling happy with the maintenance performed on your vehicle! Thank you for placing your trust in our team at MINI of Ramsey. We look forward to your next visit.

Apr 26, 2023 -

jcdural responded

Dan and the mechanics that worked on my car are very professional, helpful and good. Thank you!

April 21, 2023

Service writers, sales persons and techs are always professional and do a great job. I appreciate the walk around video conducted by the tech. More

by KKISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spiro Bogris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

MINI of Ramsey responded

Thank you for sharing the aspect you value most about MINI of Ramsey service. We are pleased to offer professional and communicative service. Until your next appointment, safe travels.

April 21, 2023

This was a simple service for oil/filter change and interval check up. I waited for a couple of hours for the car to be ready. The waiting area was comfortable and provided wifi and coffee. More

by KORENTSIDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

MINI of Ramsey responded

Thank you for bringing your vehicle to our team at MINI of Ramsey. We are happy to know you had a comfortable wait and that you were pleased with the service performed. In the future, we hope to have the opportunity to work with you again.

April 16, 2023

A wonderful experience every time I go there. We will be buying another mini or a BMW there soon. More

by ron.chiasson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Tornatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

MINI of Ramsey responded

Hey Ron, our team is happy to provide you with a wonderful experience time and time again. We look forward to having you back at MINI of Ramsey for your next purchase!

April 15, 2023

Very nice staff and facility. I appreciated being shown the issues with my vehicle and have the options explained to me. More

by savannah.grier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

MINI of Ramsey responded

Hi Savannah, it is a pleasure to read that you enjoyed your experience with our team. We are happy to have communicated the issues with your vehicle and maintenance options available to you. In the future, we hope to have the opportunity to improve upon this visit. Until then, safe travels.

April 15, 2023

Very good service. Showroom always clean and welcoming. I don’t like that service always recommends tire replacements. They push tires constantly More

by pastorelouise22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

MINI of Ramsey responded

Thank you for continuing to bring your vehicle in for service, Louise. We would like to assure you the recommendations made by our team are in-line with that of suggestions made by the manufacturer for optimal vehicle care. Should you have any additional questions regarding our assessment of your tires, please don't hesitate to reach out. Our team would be happy to share this with you.

April 14, 2023

Dan Murphy was a very professional person. He gave me exactly price& service details before perform the job, More

by HJS721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

MINI of Ramsey responded

Thank you for choosing to bring your vehicle to our service team at MINI of Ramsey. Our team member, Dan, it happy to have provided you with upfront pricing and recommendations. For any future service needs, please continue to keep MINI of Ramsey in mind.

Apr 26, 2023 -

HJS721 responded

Thank you Ramsey MINI.

April 14, 2023

Dan is great he explained to me the services needed and cost. I opted to wait for the completion of the required services. He advised me to take my time to wait at the BMW customer waiting room- nice and More

by svchang4487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

MINI of Ramsey responded

Thank you for thinking of our team at MINI of Ramsey when it came time for your vehicles service. Our team member, Dan, is happy to have provided you with upfront pricing and recommendations. If there is anything further we can do to help please don't hesitate to reach out.

April 13, 2023

Friendly team, great service, Jason was please to work with. Car was washed, cleaned and on time More

by GEFRENKEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

MINI of Ramsey responded

We are happy to have returned your vehicle to you in better condition than when we received it! Your business at MINI of Ramsey is greatly appreciated. Jason and team look forward to having the opportunity to work with you again in the future. Until your next visit, motor on!

April 12, 2023

Detailed video showed the issues encountered. Followed up by a detail of service requiring my attention should I opt to include. More

by Pg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2023 -

MINI of Ramsey responded

Thank you for taking the time to review your service experience with our team at MINI of Ramsey. We are pleased to see you found our video inspection to be helpful, and hope that you will consider returning for your next due service.

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