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MINI of Ramsey - Service Center

Ramsey, NJ

4.9
1,957 Reviews
Call Service Center (201) 760-5000

1,957 Reviews of MINI of Ramsey - Service Center

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May 21, 2023

Always stellar service from the mechanics to the service folks upfront.. I never dread getting my car worked on. More

by KKUCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023 -

MINI of Ramsey responded

Thank you for continuing to bring your vehicle to our team at MINI of Ramsey. We are more than happy to continuously provide both you and your Mini with stellar care. Until your next service is due, motor on!

May 20, 2023

The dealership is always clean and the staff are super friendly and helpful. The communication is great too. More

by KLQUIMBY07663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023 -

MINI of Ramsey responded

Thank you for taking the time to share these kind remarks about our team and facilities here at MINI of Ramsey. Providing a clean, helpful and friendly environment is our pleasure, and we look forward to having you back for any future automotive needs.

May 20, 2023

This dealership always delivered their best as I expected. I wish for them to continue this way. More

by JPONTECORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2023 -

MINI of Ramsey responded

Thank you for taking the time to share that you have continuously received excellent care on behalf of our team. We look forward to continuing this way upon your next visit here at MINI of Ramsey.

May 19, 2023

Happy with the service and care received from my service advisor, Jason Velazquez. Good car service from the mini mechanic. More

by JVCANCELOSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

MINI of Ramsey responded

Thank you for choosing to bring your vehicle to our team at MINI of Ramsey for service. We are pleased to know Jason was able to exceed your expectations. For any future Mini service needs, please continue to keep our team in mind.

May 19, 2023

The car was not cleaned it was not wiped and the tire pressure was low a day later. More

by MDBURAKEKIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2023 -

MINI of Ramsey responded

Hello, I regret to see the feedback you have shared here, as our team always strives to provide each of our customer with an exceptional experience. When time allows, I hope you will consider reaching out to me directly at the contact below so that I may address the concerns you have shared here and work toward earning back your confidence. Mark Mozdziez 551-777-5641 General Service Manager

May 18, 2023

Great customer service, loaner car available. The dealership keeps you updated on the diagnostic process. Delivered the car to my house More

by bdsoftail1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2023 -

MINI of Ramsey responded

Thank you for thinking of MINI of Ramsey when your vehicle was due for service. We are pleased to see you found our loaner and delivery service offerings to be convenient, and look forward to assisting you upon your vehicles next due service.

May 17, 2023

Long story short, my wife picked up a nail in her run flat tire last week which caused a small leak. Ventured out Saturday to get it plugged where i quickly learned nobody will plug a RFT. Took a chance More

by JTROBY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2023 -

MINI of Ramsey responded

JT, thank you for thinking our our team when you needed to have your wife's Mini serviced! Getting you back on the road and ensure you enjoyed the short wait was our pleasure. Until next time, motor on!

May 16, 2023

Excellent team, very responsive to addressing all the concerns made at reception and making the necessary fixes before pickup. More

by MARCOPERREIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2023 -

MINI of Ramsey responded

Hi Marco, Thank you for bringing your vehicle to our team for service. We are happy to have addressed each of your questions and returned your vehicle to you in a timely manner. If there is anything further we can do to help, please don't hesitate to reach out to MINI of Ramsey.

May 16, 2023

My service was dealt with promptly and correctly. I was pleased with all aspects of my service More

by COREYRUSTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2023 -

MINI of Ramsey responded

We are happy to read you are satisfied with your recent service, Corey! Thank you for choosing to bring your vehicle to MINI of Ramsey. Our team will always be here to provide quality and timely automotive assistance.

May 16, 2023

This is a very professional and friendly dealership. Very accommodating with many perks!!! Love it! More

by NAMP44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2023 -

MINI of Ramsey responded

Thank you for taking the time to highlight the aspects of MINI of Ramsey that you are most thankful for! We are proud to provide professional, friendly and accommodating service, and greatly appreciate you taking the time to share this about our team. Until your next visit, motor on!

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