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2,074 Reviews of MINI of Ramsey - Service Center
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March 28, 2018
Great service, friendly and professional Easy to get an appointment, friendly and professional at drop-off and during the process. Also addressed a concern I had with the car that i neglected Easy to get an appointment, friendly and professional at drop-off and during the process. Also addressed a concern I had with the car that i neglected to mention when making the appointment. More
by 36ARMAND
Verified CustomerEmployees Worked With
Nick Falvo
March 28, 2018
Why I gave only 2 stars this time Had my windshield replaced, I feel the charge was r horbatent, will never have them do it again. After replacing the windshield they did not clean it Had my windshield replaced, I feel the charge was r horbatent, will never have them do it again. After replacing the windshield they did not clean it, left fingerprints and dust on the inside. This is the first time i was totally dissatisfied. More
by MARGARET.KISS7
Employees Worked With
Ryan Patti
March 28, 2018
Screen Repair Service was organized by Ryan Patti and he was extremely professional and did an a great job communicating with me overall step by step. My loaner pr Service was organized by Ryan Patti and he was extremely professional and did an a great job communicating with me overall step by step. My loaner process was a breeze!. I’m always greeted in a very warm and friendly manner and makes me feel welcome every visit; from the receptionists to the service advisers, to the sales advisers- I truly enjoy the experience. #teamramsey More
by DMKHALAF85
March 28, 2018
Prestige Everytime I go to Prestige, from the finest detail, my concerns are noted and recorded for proper addressing. It's always a pleasure to go there. The Everytime I go to Prestige, from the finest detail, my concerns are noted and recorded for proper addressing. It's always a pleasure to go there. The staff is great and the energy is upbeat. Mind you I'm from Queens, NY. This dealership, will for as long as I have my mini, will be my designated service center! More
by type2vtec
Employees Worked With
Nick Falvo
March 28, 2018
Great service as always Always have good service here! My service assistant Nick is fantastic! He is always professional and friendly. I recommend this dealer to anyone looki Always have good service here! My service assistant Nick is fantastic! He is always professional and friendly. I recommend this dealer to anyone looking to buy a mini. More
by LGANNONE
Employees Worked With
Nick Falvo
March 28, 2018
great service i am very happy with servicenick,fixed my car quickly provided loaner and explained the repairs and charges,i couldent be happier.i will recommend [pr i am very happy with servicenick,fixed my car quickly provided loaner and explained the repairs and charges,i couldent be happier.i will recommend [prestige to anyone who askes More
by MBOSTELMAN0
Employees Worked With
Nick Falvo
February 08, 2018
Regular service visit Dealt with Nick Falvo last weekend when I brought my car in for a routine check up. Nick handed me a list of things that were required to be fixed. As Dealt with Nick Falvo last weekend when I brought my car in for a routine check up. Nick handed me a list of things that were required to be fixed. As a brand BMW\Mini can be an expensive when it comes to fixes\repair but Nick explained very clearly the nature of the fix and also how critical it was. That last part I really appreciated so I had a couple of things worked on before I left. The time I had to wait at the dealership for the repairs didn't seem unreasonable and whenever I asked Nick for an update on the job he was courteous and checked with the tech right away. This despite more than usual traffic at the time I visited them. Pretty pleased with this experience at Prestige Mini via Nick Falvo. More
by Anish201
Employees Worked With
Nick Falvo
May 10, 2017
Awesome dealership I came in for service on my 2011 Mini Cooper s on short notice. Ryan helped me out with everything and set me up with a new loaner car to drive while I came in for service on my 2011 Mini Cooper s on short notice. Ryan helped me out with everything and set me up with a new loaner car to drive while my vehicle was in service. He updated me everyday on what was going on and always made sure to call and asked before he completed certain things on the car. When I received my car they even left a large drinking mug in my car after service. Ryan was very helpful and all of the work that was done was done fast and efficiently. Pleasure working with them. More
by Stephenk24
Employees Worked With
Ryan Patti
March 13, 2017
God Customer Service I live in PA and could go to the Mini Cooper dealer in Allentown. However, given that my wife and I bought our first Mini at Ramsey's Prestige and las I live in PA and could go to the Mini Cooper dealer in Allentown. However, given that my wife and I bought our first Mini at Ramsey's Prestige and last year we bought our second Mini from Bob, his expertise, honesty and respect for us we returned to buy our Countrymen. The Prestige Mini team is outstanding. For service? We rather go the extra mile to Ramsey. Rayan and the service crew were awesome and courteous making sure I got all the information I needed to know before performing any work on the car. Thanks guys! More
by Burtart1
Employees Worked With
Ryan Patti
September 01, 2016
service department at Prestige Mini excellent service and accommodating to customers. quality work and exceptional staff. Always a pleasure having competent, skilled knowledgeable employ excellent service and accommodating to customers. quality work and exceptional staff. Always a pleasure having competent, skilled knowledgeable employees working on your vehicle. Staff is friendly and willing to spend time with customers. More
by Frank Eric Fabianich
Employees Worked With
Victor Najjar, Nick Falvo
