MINI of Ramsey - Service Center

Drove from Jersey shore for this dealership Had previously visited a Mini dealer closer to home - not satisfied with the service - purchased my Mini at this dealership 10 years ago so decided to Had previously visited a Mini dealer closer to home - not satisfied with the service - purchased my Mini at this dealership 10 years ago so decided to take my Mini on the road for a complete tune-up. They did work on the interior with no charge and completely overhauled my 2018 convertible in 2 days. More

Nick - my service writer is the reason I go here If you need work done on your Mini - ask for Nick. He’s honest, transparent and does not try to pad the bill with unnecessary work. If you need work done on your Mini - ask for Nick. He’s honest, transparent and does not try to pad the bill with unnecessary work. More

satisfactory Very knowledgeable and helpful. When serius wasn't reconnected, Ryan spent time in my car on the phone w ith serius until situation was corrected Very knowledgeable and helpful. When serius wasn't reconnected, Ryan spent time in my car on the phone w ith serius until situation was corrected More

Great service, helpful and polite I highly recommend MINI of Ramsey, in New Jersey. The service is exceptional, and the staff goes out of their way to be accommodating whenever possib I highly recommend MINI of Ramsey, in New Jersey. The service is exceptional, and the staff goes out of their way to be accommodating whenever possible. More

The work is good but beware The work they do here is good but every time I have gone in for a routine service they have found some other issue with the car. I expect to pay more The work they do here is good but every time I have gone in for a routine service they have found some other issue with the car. I expect to pay more for service at the dealership, that is understood. This last time they recommended a tire rotation which I had just had done only 3 months earlier. The service is good, the work is good, the team is a pleasure to deal with but they will try and up-sell you work. I know, they are in the business to make money but bringing the car in when it says you need an oil change will end up being much more than that. More

Best Dealer I’ve Been To I’ve taken my Mini to multiple dealers but Mini of Ramsey is really the best. They’re inredibly honest, super friendly, and always return my baby back I’ve taken my Mini to multiple dealers but Mini of Ramsey is really the best. They’re inredibly honest, super friendly, and always return my baby back to me better than I expected. They’re fair in their pricing, and most importantly, are very up front about what’s critical to do now and what can wait. I’ve never felt as at-ease as I do when I bring my car to these guys - and that says a lot! More

good service no problem every thing was done it was a yearly service and computer up date every thing was finished worse part was waiting for compute up dateit t no problem every thing was done it was a yearly service and computer up date every thing was finished worse part was waiting for compute up dateit took hours More

Always a pleasure to work with. Always a pleasure to deal with this service department. They are informative as to what is happening with your vehicle, prompt with getting the work Always a pleasure to deal with this service department. They are informative as to what is happening with your vehicle, prompt with getting the work done! More

Service I have been working directly with Nick Falvo recently. He and the entire service team are always friendly, knowledgeable and helpful. Always a quick I have been working directly with Nick Falvo recently. He and the entire service team are always friendly, knowledgeable and helpful. Always a quick turnaround! More

Only Half of the Services I Requested Were Completed I made an appointment for an oil change, an estimate for a scratch on my passenger-side door and a car wash. The oil change was done however I returne I made an appointment for an oil change, an estimate for a scratch on my passenger-side door and a car wash. The oil change was done however I returned hours later to find out the dealership does not handle body work so I would have to contact a local body shop. That was the primary reason for my visit and after being reassured it could be taken care of on-site, it was not. Also my car was cleaned but there were water marks all over the car. I understand it is a complimentary service but I was not happy with the outcome. Normally I have exceptional experiences at this dealership however this time made me rethink if I should return. More