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MINI of Ramsey - Service Center

Ramsey, NJ

4.9
1,956 Reviews

1,956 Reviews of MINI of Ramsey - Service Center

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November 15, 2024

Dan is a treasure - reliable, thoughtful and funny! I’ve always enjoyed working with him. More

by JESSICA92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2024 -

MINI of Ramsey responded

Hello! Thanks for letting us know that you had a great experience with Dan at MINI of Ramsey. We look forward to seeing you again for more reliable and thoughtful service!

November 15, 2024

Daniel was helpful but overall the service I brought my MINI Cooper SE in for has made my driving experience demonstrably worse. My car used to average 114 miles of range on a full charge. When I brought i More

by Court Harson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

MINI of Ramsey responded

Hello, Thank you for sharing your experience. It's concerning to hear about the decrease in range after service, and we apologize if this has impacted your driving satisfaction. We strive to provide accurate information and fair pricing, and this feedback is concerning. Please reach out directly so we can discuss these issues further and work towards a resolution together. Thank you again for bringing this to our attention. Thank you, Mark Mozdziez - Service Manager - 551-777-5641

November 13, 2024

Always ready to help. Comprehensive and friendly. They clean the car too which is helpful. More

by PAUL@PKTARCHITECTURE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

MINI of Ramsey responded

Hello! Thanks for letting us know that you had a great experience with our comprehensive and friendly team at MINI of Ramsey. Come again soon!

November 12, 2024

Great dealer no pressure in opting for secondary packages or extended warranties upfront straight to. The point dynamic sales team More

by Fclimofrank
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

MINI of Ramsey responded

Hello! Thank you for sharing your experience with MINI of Ramsey! We're glad to hear our dynamic sales team provided a straightforward and pressure-free visit. Enjoy your new ride and come again soon!

Nov 14, 2024 -

Fclimofrank responded

Thank you looking forward to it 2026!!!❤️

November 12, 2024

My mini had drive train problems it was taken to the dealer who did a thorough inspection and found rodent damage. They replaced the part and kept me informed about the status. Great communication and s More

by corgimomma1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

MINI of Ramsey responded

Hello! We're glad to hear that our team at MINI of Ramsey provided excellent communication and service while addressing the rodent damage on your Mini. Thank you for trusting us with your vehicle, and we're here if you need anything else!

November 10, 2024

They provide great service. Easy and fast in and out. Very kind and helpful people. More

by innlarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

MINI of Ramsey responded

Thank you for the wonderful review, innlarry! We're thrilled to hear that you had a great experience with us. Our team strives to make every visit quick and easy while offering the best service possible. We look forward to helping you again soon!

November 10, 2024

Very knowledgeable and everything handled very professionally and in time. Need a faster EV charger though More

by helenwoodward1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

MINI of Ramsey responded

Thank you for the feedback! We're glad to hear that your experience at MINI of Ramsey was professional and timely. We appreciate your suggestion about a faster EV charger and will certainly take it into consideration. Until next time, we wish you safe travels.

November 10, 2024

We dealt with the Mini dealer in Florida for 8 years and I found it to be much better and I efficient at Ramsey. More

by Golftrvlr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

MINI of Ramsey responded

We're delighted to hear that your experience at MINI of Ramsey exceeded expectations compared to your previous dealership. Thank you for choosing us, and we look forward to serving you again in the future!

November 10, 2024

Mark, the Service Mgr was a life savor with a problem I had. Also Alex, a woman there saw I was having a stress vertigo attack was concerned and helped me out. I greatly appreciate the both of them. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alez, a long haired blonde woman.
Nov 11, 2024 -

MINI of Ramsey responded

Ken, we're delighted to hear that Mark and Alex provided such exceptional support during your visit to MINI of Ramsey. Your appreciation means a lot to us, and we'll be sure to share your kind words with them!

November 09, 2024

Excellent service like always, great job everyone! This place always surprises me with the energy and customer service given by the staff. More

by alezam_69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

MINI of Ramsey responded

Alezam, thank you for the kind words! We're delighted to hear that our team at MINI of Ramsey continues to impress with their energy and service. We look forward to your next visit!