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MINI of Ramsey - Service Center

Ramsey, NJ

4.9
1,951 Reviews

1,951 Reviews of MINI of Ramsey - Service Center

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March 28, 2018

The service advisers take pride with their work. Nick my service advisor had told me had informed me my car would need brakes in 2,000 miles and did not pressure me in doing it then. I returned 2,000 More

by spencej10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo, Ryan Patti
March 28, 2018

Why I gave only 2 stars this time Had my windshield replaced, I feel the charge was r horbatent, will never have them do it again. After replacing the windshield they did not clean it More

by MARGARET.KISS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Mar 30, 2018 -

MINI of Ramsey responded

Margaret, we are sorry that your vehicle was given back in a less than satisfactory manner. That is not acceptable on our end. We would love to have you stop back at the dealership whenever it is most convenient for you to have a free car wash for your MINI.

March 28, 2018

Oil Change gone bad Went for a standard oil change, on way home oil filter came loose causing oil to come out of car, getting oil all over under carriage and engine compa More

by SPS2957
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
Mar 29, 2018 -

MINI of Ramsey responded

We are happy to hear that Nick was able to assist with this issue quickly. Thank you for being understanding and for choosing MINI of Ramsey.

March 28, 2018

Excelent service with top service advisors Highly recommend. Very friendly, courteous and knowledgeable staff. Respectful of my time concerns and needd. Solved my problem promptly. Keep up the More

by MIGUEL.KYCHENTHAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo, Ryan Patti
March 28, 2018

Great. Great job on repair, service and price. Nick was excellent with E-MAIL communications. Keep up the good work. Still looking for a new car. More

by GAGOVIEL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
March 28, 2018

Excellent Nick was incredibly. He kept me up to date on the status of my car and went out of his way to look up tire insurance information, More

by WALTER.ARIELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
March 28, 2018

Great service, friendly and professional Easy to get an appointment, friendly and professional at drop-off and during the process. Also addressed a concern I had with the car that i neglected More

by 36ARMAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
March 28, 2018

Great service as always Always have good service here! My service assistant Nick is fantastic! He is always professional and friendly. I recommend this dealer to anyone looki More

by LGANNONE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
March 28, 2018

great service i am very happy with servicenick,fixed my car quickly provided loaner and explained the repairs and charges,i couldent be happier.i will recommend [pr More

by MBOSTELMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
March 28, 2018

Great experience Please with service. It was an emergency service and immediate action was taken. Thank you Terry as always for helping and co-coordinating. Thank you More

by suchandra.bose1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Falvo
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