1,951 Reviews of MINI of Ramsey - Service Center
The service advisers take pride with their work. Nick my service advisor had told me had informed me my car would need brakes in 2,000 miles and did not pressure me in doing it then. I returned 2,000 Nick my service advisor had told me had informed me my car would need brakes in 2,000 miles and did not pressure me in doing it then. I returned 2,000 miles later and gave me great service and a loaner while the work was being done. Ryan the other service adviser took time to talk to my niece about having a used Mini checked before buying and gave her a card to call him for any questions before buying. Great crew. More
Why I gave only 2 stars this time Had my windshield replaced, I feel the charge was r horbatent, will never have them do it again. After replacing the windshield they did not clean it Had my windshield replaced, I feel the charge was r horbatent, will never have them do it again. After replacing the windshield they did not clean it, left fingerprints and dust on the inside. This is the first time i was totally dissatisfied. More
Oil Change gone bad Went for a standard oil change, on way home oil filter came loose causing oil to come out of car, getting oil all over under carriage and engine compa Went for a standard oil change, on way home oil filter came loose causing oil to come out of car, getting oil all over under carriage and engine compartment. Dealer towed car back to service shop, fixed oil filter problem, totally power washed car to remove all oil from car. Kept car to make sure there were no problems with engine, and to this point all seems well. I chalked this up as a accident, which can happen to anyone and I thank Nick in service for taking care of the situation. More
Excelent service with top service advisors Highly recommend. Very friendly, courteous and knowledgeable staff. Respectful of my time concerns and needd. Solved my problem promptly. Keep up the Highly recommend. Very friendly, courteous and knowledgeable staff. Respectful of my time concerns and needd. Solved my problem promptly. Keep up the good work there. More
Great. Great job on repair, service and price. Nick was excellent with E-MAIL communications. Keep up the good work. Still looking for a new car. Great job on repair, service and price. Nick was excellent with E-MAIL communications. Keep up the good work. Still looking for a new car. More
Excellent Nick was incredibly. He kept me up to date on the status of my car and went out of his way to look up tire insurance information, Nick was incredibly. He kept me up to date on the status of my car and went out of his way to look up tire insurance information, More
Great service, friendly and professional Easy to get an appointment, friendly and professional at drop-off and during the process. Also addressed a concern I had with the car that i neglected Easy to get an appointment, friendly and professional at drop-off and during the process. Also addressed a concern I had with the car that i neglected to mention when making the appointment. More
Great service as always Always have good service here! My service assistant Nick is fantastic! He is always professional and friendly. I recommend this dealer to anyone looki Always have good service here! My service assistant Nick is fantastic! He is always professional and friendly. I recommend this dealer to anyone looking to buy a mini. More
great service i am very happy with servicenick,fixed my car quickly provided loaner and explained the repairs and charges,i couldent be happier.i will recommend [pr i am very happy with servicenick,fixed my car quickly provided loaner and explained the repairs and charges,i couldent be happier.i will recommend [prestige to anyone who askes More
Great experience Please with service. It was an emergency service and immediate action was taken. Thank you Terry as always for helping and co-coordinating. Thank you Please with service. It was an emergency service and immediate action was taken. Thank you Terry as always for helping and co-coordinating. Thank you Nick for all your support. More