Back

MINI of Ramsey - Service Center

Ramsey, NJ

4.9
1,951 Reviews

1,951 Reviews of MINI of Ramsey - Service Center

Sort by
March 30, 2018

Car repair Very good and friendly invierment my service advisor was very good and helpful did very good job on repair fast service and explain everything I’m ve More

by JORJIKD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
Apr 03, 2018 -

MINI of Ramsey responded

Thank you for the kind words! We appreciate the review!

March 29, 2018

⭐️⭐️⭐️⭐️⭐️ I feel like the people I dealt with were knowledgeable, respectful, and down to earth which made my time there very relaxed and easy. I am going to br More

by SALLGUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Apr 03, 2018 -

MINI of Ramsey responded

We're glad to hear you had a positive experience. Thank you for the review!

March 29, 2018

Service Service advisor was very helpful with syncing my phone and explaining the service being done to the car. I was Unhappy with the tech who tried to sel More

by egnassi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Apr 03, 2018 -

MINI of Ramsey responded

Thanks for the review, we appreciate the feedback!

March 29, 2018

My experience was pleasent The guys at Mini were great communicators. I was given a number to call with any questions that went directly to my tech. He texted me every step of t More

by JAMES.MULCAHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
Apr 03, 2018 -

MINI of Ramsey responded

Thank you for the kind review!

March 29, 2018

Just a great customer service experience These guys have it down to a science. Just fantastic service. Communication in the way that you want (email, phone, SMS). Regular updates on status More

by edbrolin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
Apr 03, 2018 -

MINI of Ramsey responded

Thank you for the kind review! We appreciate the feedback!

March 29, 2018

AMAZING SALES AND SERVICE STAFF!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Ruby was amazing with my purchase experience and I have had minor issues with my vehicle, but Joe Frasco my service advisor was on top of everything. More

by OMANCHA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2018 -

MINI of Ramsey responded

We're glad Ruby was able to help! Thank you for the review!

March 29, 2018

Knowledgeable and fair Nick was a very accommodating service advisor. Technicians all know what they're doing. Our Mini Cooper S gets the best attention at this dealership More

by ANDREWV0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
Apr 03, 2018 -

MINI of Ramsey responded

Thank you for the review, Andrew!

March 28, 2018

It took about 1.5 hours for an oil change. Anywhere else, an oil change would take 10 minutes (after a 15-20 min wait). Here I waited 90 minutes even though I had made an appointment days in ad More

by Person12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Falvo
Mar 28, 2018 -

MINI of Ramsey responded

Hello, We understand how frustrating it is to wait for your vehicle while it is in service. We apologize that your appointment ran longer than expected. However, we are happy to see you had a good experience with Nick your service advisor. With MINI certified and trained technicians, our staff ensures that they take the necessary time to thoroughly inspect your vehicle - to make sure you can get back on the road as soon as possible. Happy Motoring!

March 28, 2018

Screen Repair Service was organized by Ryan Patti and he was extremely professional and did an a great job communicating with me overall step by step. My loaner pr More

by DMKHALAF85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Vieldhouse, Ryan Patti
March 28, 2018

Prestige Everytime I go to Prestige, from the finest detail, my concerns are noted and recorded for proper addressing. It's always a pleasure to go there. The More

by type2vtec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
...
191
...