1,951 Reviews of MINI of Ramsey - Service Center
Car repair Very good and friendly invierment my service advisor was very good and helpful did very good job on repair fast service and explain everything I’m ve Very good and friendly invierment my service advisor was very good and helpful did very good job on repair fast service and explain everything I’m very happy More
⭐️⭐️⭐️⭐️⭐️ I feel like the people I dealt with were knowledgeable, respectful, and down to earth which made my time there very relaxed and easy. I am going to br I feel like the people I dealt with were knowledgeable, respectful, and down to earth which made my time there very relaxed and easy. I am going to bring my car back for more service and refer this dealership to other Mini drivers. My time in the showroom makes me want a new Mini!!! It’s a beautiful place. Thank you. More
Service Service advisor was very helpful with syncing my phone and explaining the service being done to the car. I was Unhappy with the tech who tried to sel Service advisor was very helpful with syncing my phone and explaining the service being done to the car. I was Unhappy with the tech who tried to sell me a new tire because my tire had an indentation in it. More
My experience was pleasent The guys at Mini were great communicators. I was given a number to call with any questions that went directly to my tech. He texted me every step of t The guys at Mini were great communicators. I was given a number to call with any questions that went directly to my tech. He texted me every step of the way and let me know when the car was done. When I arrived the drop off of the loaner car was easy and my car was ready and waiting for an easy exit. More
Just a great customer service experience These guys have it down to a science. Just fantastic service. Communication in the way that you want (email, phone, SMS). Regular updates on status These guys have it down to a science. Just fantastic service. Communication in the way that you want (email, phone, SMS). Regular updates on status. Detailed explanation of any issues. Just a fantastic experience every time. More
AMAZING SALES AND SERVICE STAFF!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Ruby was amazing with my purchase experience and I have had minor issues with my vehicle, but Joe Frasco my service advisor was on top of everything. Ruby was amazing with my purchase experience and I have had minor issues with my vehicle, but Joe Frasco my service advisor was on top of everything. TEN STAR RATING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
Knowledgeable and fair Nick was a very accommodating service advisor. Technicians all know what they're doing. Our Mini Cooper S gets the best attention at this dealership Nick was a very accommodating service advisor. Technicians all know what they're doing. Our Mini Cooper S gets the best attention at this dealership. More
It took about 1.5 hours for an oil change. Anywhere else, an oil change would take 10 minutes (after a 15-20 min wait). Here I waited 90 minutes even though I had made an appointment days in ad Anywhere else, an oil change would take 10 minutes (after a 15-20 min wait). Here I waited 90 minutes even though I had made an appointment days in advanced. If it wasn't complementary, I'd never bother. More
Screen Repair Service was organized by Ryan Patti and he was extremely professional and did an a great job communicating with me overall step by step. My loaner pr Service was organized by Ryan Patti and he was extremely professional and did an a great job communicating with me overall step by step. My loaner process was a breeze!. I’m always greeted in a very warm and friendly manner and makes me feel welcome every visit; from the receptionists to the service advisers, to the sales advisers- I truly enjoy the experience. #teamramsey More
Prestige Everytime I go to Prestige, from the finest detail, my concerns are noted and recorded for proper addressing. It's always a pleasure to go there. The Everytime I go to Prestige, from the finest detail, my concerns are noted and recorded for proper addressing. It's always a pleasure to go there. The staff is great and the energy is upbeat. Mind you I'm from Queens, NY. This dealership, will for as long as I have my mini, will be my designated service center! More