MINI of Ramsey - Service Center

Nick Falvo - outstanding service manager Nick Falvo is single Handedly the resin is Drive 120 miles back to the original dealer. I have been to every mini location within 150 miles and no oth Nick Falvo is single Handedly the resin is Drive 120 miles back to the original dealer. I have been to every mini location within 150 miles and no other dealership delivers this level of service. He explains every issue to my satisfaction and delivers personal, attentive and responsive results. More

Fantastic Experience Great service, very courteous and professional. I have owned a MINI since 2005, and have always purchased them from Prestige MINI. Their professionali Great service, very courteous and professional. I have owned a MINI since 2005, and have always purchased them from Prestige MINI. Their professionalism is excellent. More

Quick and easy service during Spring Service Clinic Easy in and out. Got an oil change, car was washed. No issues found. Ryan Patti was my Service Advisor. He is great to work with. Easy in and out. Got an oil change, car was washed. No issues found. Ryan Patti was my Service Advisor. He is great to work with. More

Service fast and courteous Came in for the service clinic. I wanted to see what was wrong if anything with my 2012 Countryman. I came out of it with a $800 plus repair bill. Came in for the service clinic. I wanted to see what was wrong if anything with my 2012 Countryman. I came out of it with a $800 plus repair bill. Ryan pointed out the problems, got me a loaner car, called me when the repair was finished and returned the loaner. Repair took one day to do. Ryan was very helpful in scheduling the repair work and getting me a loaner car which was in short supply. All in all a satisfactory experience except for the bill of course. More

Great customer support Not only was Ryan efficient but calmed me down in my distress after getting a flat tire. I even got to work on time. I was very relieved Not only was Ryan efficient but calmed me down in my distress after getting a flat tire. I even got to work on time. I was very relieved More

good service and reliable It is important to me that my vehicle be well taken care of and in a timely manner. I appreciate that a 20% off coupon was sent to me . It is important to me that my vehicle be well taken care of and in a timely manner. I appreciate that a 20% off coupon was sent to me . More

Excellent I was in and out with no problem. Nice to have a loaner while they work on my car. Nick was nice to communicate thru text in welcoming me. Notifying m I was in and out with no problem. Nice to have a loaner while they work on my car. Nick was nice to communicate thru text in welcoming me. Notifying me when the car was done More

Unscheduled repair resulting from a pot hole incident I hit a pot hole flattening my right front tire and damaging rim. Mini towed the car to the dealer ship without an appointment and they worked it in a I hit a pot hole flattening my right front tire and damaging rim. Mini towed the car to the dealer ship without an appointment and they worked it in addressed the repairs quickly. They kept me well informed throughout and did a nice job. More

Pleasant and quick Ryan Patti greeted me with a smile, took care of everything effortlessly and had me out of there very quickly ...with a clean car, to boot! Ryan Patti greeted me with a smile, took care of everything effortlessly and had me out of there very quickly ...with a clean car, to boot! More