1,956 Reviews of MINI of Ramsey - Service Center
Amazing Service Advisor Nick was an excellent advisor. He was very helpful and has great taste in cars (pseced the same as mine) Thank you for the help and I look forward to Nick was an excellent advisor. He was very helpful and has great taste in cars (pseced the same as mine) Thank you for the help and I look forward to working with you soon. More
Great service I'm always pleased with the services provided. The MINI staff is always very friendly. The waiting area is also very comfortable. It makes servicing y I'm always pleased with the services provided. The MINI staff is always very friendly. The waiting area is also very comfortable. It makes servicing your vehicle a pleasure. More
Excellence Great dealership - stress-free and quick oil change service, people are nice and helpful, super friendly environment - definitely worth to recommend Great dealership - stress-free and quick oil change service, people are nice and helpful, super friendly environment - definitely worth to recommend. Thank you Mini of Ramsey. More
Perfect Nick the service adviser could not have been nicer or more helpful! I was given a loaner car even though I leased my car from another dealer Nick the service adviser could not have been nicer or more helpful! I was given a loaner car even though I leased my car from another dealer More
Great, thanks . Cashier needs to smile Very happy with mini service. Welcoming service people Great loaner car. Makes me want a new one, mine is a 2012. The only slight negative was cashi Very happy with mini service. Welcoming service people Great loaner car. Makes me want a new one, mine is a 2012. The only slight negative was cashier, She’s a little sour More
Joe Frasco . Joe Frasco made it so easy again. Joe was able to get me in with not much wait and no trouble as always. Also I requested a loaner and to be a man Joe Frasco made it so easy again. Joe was able to get me in with not much wait and no trouble as always. Also I requested a loaner and to be a manual transmission, Joe was able to provide. Well, it was such an easy time for me and like always the work was done quicker and better than expected. Thank you always More
Horrible Staff, and Service When buying my car I had an appointment set up at 10am, I came in a bit early at 9:30am. I was in the dealership until 2pm because they broke my hood When buying my car I had an appointment set up at 10am, I came in a bit early at 9:30am. I was in the dealership until 2pm because they broke my hood latch on the car and it took them that long to fix it. The car broke down the next day, been on the phone with them for hours everyday trying to either fix my vehicle or get a refund. A week later they decide they don’t want to fix it and give me a refund, when I call to get my refund the manager starts yelling at me over the phone when I had a normal tone with him. It has been 2 weeks and I don’t have a car or any money. This dealership has such poor staff and service More
First Class Service! 5 Stars because I was treated like I was the only customer that day (and I know I wasn't) :) Courteous responses, a loaner vehicle, quick turn-around 5 Stars because I was treated like I was the only customer that day (and I know I wasn't) :) Courteous responses, a loaner vehicle, quick turn-around, and a free car wash. I am a very happy customer! David More
Possible oil leak. I gave a rating of 5 stars. My Countryman was checked for a possible oil leak. The wait time for the car was not long. Ryan Patti, my service rep was I gave a rating of 5 stars. My Countryman was checked for a possible oil leak. The wait time for the car was not long. Ryan Patti, my service rep was extremely attentive, informative and courteous. More
quick and well don Tjhe review was well done in all respects.It was friendly and very efficient.Place was clean and met all requirementys.Thanks for your help. Tjhe review was well done in all respects.It was friendly and very efficient.Place was clean and met all requirementys.Thanks for your help. More