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MINI of Ramsey - Service Center

Ramsey, NJ

4.9
1,956 Reviews

1,956 Reviews of MINI of Ramsey - Service Center

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May 21, 2018

Amazing Service Advisor Nick was an excellent advisor. He was very helpful and has great taste in cars (pseced the same as mine) Thank you for the help and I look forward to More

by JNOUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
May 18, 2018

Great service I'm always pleased with the services provided. The MINI staff is always very friendly. The waiting area is also very comfortable. It makes servicing y More

by denaliane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Frasca
May 18, 2018

Excellence Great dealership - stress-free and quick oil change service, people are nice and helpful, super friendly environment - definitely worth to recommend More

by ROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
May 17, 2018

Perfect Nick the service adviser could not have been nicer or more helpful! I was given a loaner car even though I leased my car from another dealer More

by JERSEYOPTICAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
May 16, 2018

Great, thanks . Cashier needs to smile Very happy with mini service. Welcoming service people Great loaner car. Makes me want a new one, mine is a 2012. The only slight negative was cashi More

by WHITEG66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Falvo, Ryan Patti, Fred Helder
May 16, 2018

Joe Frasco . Joe Frasco made it so easy again. Joe was able to get me in with not much wait and no trouble as always. Also I requested a loaner and to be a man More

by GUILLAUMERENBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Frasco
May 14, 2018

Horrible Staff, and Service When buying my car I had an appointment set up at 10am, I came in a bit early at 9:30am. I was in the dealership until 2pm because they broke my hood More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Filenbaum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe Levi, Ryan Patti
May 16, 2018 -

MINI of Ramsey responded

We apologize for any inconveniences you encountered with us. It is to our understanding that you have since spoken with a sales manager, and are being provided with a refund check. Please let us know if you have any other questions or concerns. We thank you for leaving us feedback, and we apologize again.

May 14, 2018

First Class Service! 5 Stars because I was treated like I was the only customer that day (and I know I wasn't) :) Courteous responses, a loaner vehicle, quick turn-around More

by MSPO307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Patti, Fred Helder
May 14, 2018

Possible oil leak. I gave a rating of 5 stars. My Countryman was checked for a possible oil leak. The wait time for the car was not long. Ryan Patti, my service rep was More

by RARDOX149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
May 14, 2018

quick and well don Tjhe review was well done in all respects.It was friendly and very efficient.Place was clean and met all requirementys.Thanks for your help. More

by SHARONRESNIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
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