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MINI of Ramsey - Service Center

Ramsey, NJ

4.9
1,956 Reviews

1,956 Reviews of MINI of Ramsey - Service Center

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June 03, 2018

Very friendly and helpful staff The staff is very informative and friendly. I waited for my service and during that time my representative asked if I needed anything to make my wait More

by LRNMUSTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Jun 04, 2018 -

MINI of Ramsey responded

Thank you! We're happy Ryan was able to help!

June 02, 2018

Helpful Plesant setvice was quick car was was good and comfortable area to wait Enjoyed the coffee. Suggest better magazines like fir women and people magazi More

by CARMELAPRATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Falvo
Jun 04, 2018 -

MINI of Ramsey responded

Thanks Carmella! We're happy you had a positive experience. We'll see what we can do about the magazines!

June 01, 2018

Always a pleasure. Wonderful staff - friendly and caring. An outstanding job - always fair in price. Thank you for making servicing my mini an easy experience with no st More

by JMDROESCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Frasco
Jun 01, 2018 -

MINI of Ramsey responded

Thanks! We're happy Joe could help!

May 31, 2018

Convertible top recall Nick and Ryan are very friendly and great to work with. Loaner car was arranged and everything went according to plan. Was kept well informed of time More

by RKKKL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo, Ryan Patti
May 31, 2018 -

MINI of Ramsey responded

Thank you! We're happy Nick and Ryan could help!

May 31, 2018

Best Dealer around Best customer service! I recently Purchased a vehicle and I’ve never had an easier process. I will definitely be a returning customer. I highly recom More

by nikki.turturro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Falvo, Richard Ortiz
Jun 01, 2018 -

MINI of Ramsey responded

Thanks NikkI!

May 31, 2018

not impressive The service department was helpful, but the information provided was not completely accurate. We had several conversations to schedule the appointmen More

by bdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo, Ryan Patti
Jun 01, 2018 -

MINI of Ramsey responded

Thank you! We;re always here to help with any of your service needs!

May 30, 2018

Amazing Everyone is super friendly. From explaining what was wrong with my car to lending the loaner. The service was awesome. Joe was very understanding and More

by LIZZETTE_CARRENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Glattman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
May 30, 2018 -

MINI of Ramsey responded

Thanks Lizzette! We're happy Terry cold help!

May 30, 2018

Turbo charger replacement My mini was diagnosed and repaired when they said it would be. The whole transaction was handled very professionally. I have never had a problem wit More

by DDNS1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
May 31, 2018 -

MINI of Ramsey responded

Thank you! We're happy Ryan could help!

May 26, 2018

Unfortunate delays I’ve always had good experiences with Mini service. This time however, there were a few glitches along the way. To start they had no Mini brand loaner More

by Siranb
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
May 30, 2018 -

MINI of Ramsey responded

Thanks! We're happy Nick could help!

May 25, 2018

New car Love my new Countryman S ALL 4 ...... on my second Mini and in love with the new updates and options.... painless transition and great helpful staff! More

by RUNLUVLIV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Filenbaum
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2018 -

MINI of Ramsey responded

Thank you! Enjoy your Countryman!

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