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1,956 Reviews of MINI of Ramsey - Service Center
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June 20, 2018
Good service Great and friendly service ,wii definitely return for service and would recommend this place to anyone, friendly and calls with updates. Had some bad Great and friendly service ,wii definitely return for service and would recommend this place to anyone, friendly and calls with updates. Had some bad experiences with other car dealers service department, , but so far so good More
by JEDI542
Verified CustomerEmployees Worked With
Ryan Patti, Anthony Lopez
June 20, 2018
Excellent customer service I had the pleasure of dealing with Nick at the service Dept, he went above and beyond to help us out! I.T was a great experience, thanks to Nick! I had the pleasure of dealing with Nick at the service Dept, he went above and beyond to help us out! I.T was a great experience, thanks to Nick! More
by dinoraching18
Employees Worked With
Nick Falvo
June 20, 2018
They did what they were supposed to do. I was never notified about this or any other recall. I found out about this one on my own. Because of a recall on a water pump that I wasn't notified I was never notified about this or any other recall. I found out about this one on my own. Because of a recall on a water pump that I wasn't notified of and didn't know about I had to pay for. Why aren't notifications sent out when there is a recall? More
by DOCMODERN
Employees Worked With
Joe F., Nick Falvo
June 20, 2018
Will not use service center or purchase a car at Mini Ramsey Last year I was at Mini of Ramsey looking to replace my 2010 Mini with a newer model. My experience with sales rep. Dan Vieldhouse was great. Unfortun Last year I was at Mini of Ramsey looking to replace my 2010 Mini with a newer model. My experience with sales rep. Dan Vieldhouse was great. Unfortunately, I was not able to finalize a purchase at that time. The situation has changed and I am now in the market to purchase again. Unfortunately, after the recent experience my mechanic had with my 2010 Mini at your Service Dept., I will not consider purchasing a vehicle from Mini of Ramsey, nor will I use you for parts or service. More
by killshot05
Employees Worked With
Other Employees :
Not sure of the employees involved, Nick Falvo, Ryan Patti, Lamont Williams, Fred Helder, Aldreen Marquez
June 19, 2018
Maintenance I came in for oil change and issue with sunroof. They were able to take me first thing the next morning (I called in late afternoon) and could not hav I came in for oil change and issue with sunroof. They were able to take me first thing the next morning (I called in late afternoon) and could not have been more accommodating or friendly. Awesome staff all around. Got everything taken care of/fixed ASAP as I was leaving for vacation. Definitely would recommend! More
by Mini123
Employees Worked With
Ryan Patti
June 19, 2018
great service experience with Ryan Patti came in for a defect with the rear view monitor/display; Ryan was supper attentive, organized a loaner, informed us about the ETAs; great service that came in for a defect with the rear view monitor/display; Ryan was supper attentive, organized a loaner, informed us about the ETAs; great service that you would expect from more luxurious brands More
by kkk
Employees Worked With
RyanPatti, Ryan Patti
June 19, 2018
Confidence in the crew I had a strange squeak coming from back end of my car. I feel like the team at Mini Ramsey is effective and pleasant from check in to delivery of my c I had a strange squeak coming from back end of my car. I feel like the team at Mini Ramsey is effective and pleasant from check in to delivery of my car. It’s a sweet perk that they loan you a new Mini to drive and have a little affair with for what was almost a week in my case. Feels like a new car now. More
by JAVA10990
Employees Worked With
Nick Falvo, Ryan Patti
June 17, 2018
Awesome customer service As always, the customer service was excellent at Ramsey MINI. Dan Vieldhouse goes above and beyond each and every time and the service department i As always, the customer service was excellent at Ramsey MINI. Dan Vieldhouse goes above and beyond each and every time and the service department is awesome! I enjoyed my 2018 Countryman loaner for the day! Without a doubt, I am a MINI customer for good! More
by SPEECH.TEACH1
Employees Worked With
Dan Vieldhouse, Ryan Patti
June 14, 2018
Very Positive servicing The team at Mini in Ramsey is always helpful. I am on my 3rd Mini Cooper, my 1st Clubman, and the service has always been top notch. The team at Mini in Ramsey is always helpful. I am on my 3rd Mini Cooper, my 1st Clubman, and the service has always been top notch. More
by MB604HOB
Employees Worked With
Joseph, Tanya Freeman
June 14, 2018
Tire change Took 20 minutes of being transferred around to finally get the correct department and being given the run around. Same excuse as usual of being under Took 20 minutes of being transferred around to finally get the correct department and being given the run around. Same excuse as usual of being understaffed to get service done. More
by Nothappywithminir
Employees Worked With
Nick Falvo
