MINI of Ramsey - Service Center

The team at Mini of Ramsey was attentive and friendly. Spiro did a lot to help me find the car I wanted. Spiro did a lot to help me find the car I wanted. More

Drop the car on Thursday last week the car was inspected by insurance adjuster on Monday I was told it will be ready Tuesday it was not Wednesday I have to call them nobody could tell me if the car was read by insurance adjuster on Monday I was told it will be ready Tuesday it was not Wednesday I have to call them nobody could tell me if the car was ready the car was ready but the was no payment from the insurance so I let them know that I need the car that I will pay it my self and I will wait to get my money back and I did took the car just to realize after a while driving it that the car was making the noises that make my bring it to service in the first place I call the service manager on Thursday from the road to let him know left a message for him to call me back and I’m still waiting for his call today is Saturday More

Service reps were very helpful. Had a minor discrepancy on the bill and they immediately corrected it. All services were clearly explained. Had a minor discrepancy on the bill and they immediately corrected it. All services were clearly explained. More

Service appointment was easily made. Entire staff was pleasant and comfortable to work with. Dan Murphy was right on the ball with topics and concerns that I had with my vehicle. The tec Entire staff was pleasant and comfortable to work with. Dan Murphy was right on the ball with topics and concerns that I had with my vehicle. The technician with his diagnosis and all work was performed very professionally and ahead of schedule. Having been a BMW NA employee there are certain things that are “expected” in a dealership, mini of Ramsey hit all the points and then some! In all the service staff gets a huge thumbs up from me! More

We had an experience that was courteous, prompt and professional. The 15 word minimum is ridiculous. professional. The 15 word minimum is ridiculous. More

Dan is great. Was very helpful providing me a loaner car and providing me updates on the fix for my car. Was very helpful providing me a loaner car and providing me updates on the fix for my car. More

It's nice to find a dealership that doesn't take all day to purchase a car. Very polite and professional salespeople. to purchase a car. Very polite and professional salespeople. More

I love the customer service! I had an emergency Repair and they were on top of it they made an opening for me. They got me out enough time to go to work and I could too crazy and I had an emergency Repair and they were on top of it they made an opening for me. They got me out enough time to go to work and I could too crazy and they were just generally very nice people. More

This dealership is excellent. They are efficient and honor their work and warranties. I am going to buy another mini from them in about a year. They are efficient and honor their work and warranties. I am going to buy another mini from them in about a year. More

Everyone is very attentive to your needs Jason was kind and calming through this horrible twice towed. and calming through this horrible twice towed. More