1,956 Reviews of MINI of Ramsey - Service Center
Kind great manner favorite place excellent service, want to buy mini again ! I hope continue to be good to buy mini again ! I hope continue to be good More
Jason and the rest of the MINI Ramsey team were very professional and clearly explained what repairs needed to be done to my car. The dealership, and itself, is very neat and clean. I was able to watch professional and clearly explained what repairs needed to be done to my car. The dealership, and itself, is very neat and clean. I was able to watch TV while I waited for my car to be finished. All in all, I will definitely return back to the MINI Ramsey location. More
Great sales and service team. They are always willing to assist, extremely welcoming and knowledgeable. They are always willing to assist, extremely welcoming and knowledgeable. More
Everything was perfect from the moment I arrived to when I left. Jason was courteous and extremely helpful in every way. I left. Jason was courteous and extremely helpful in every way. More
Dan always takes great care of me when I bring my car in for service. I would not tust my car to anyone else for service. for service. I would not tust my car to anyone else for service. More
Great waiting area, professional and knowledgeable staff and quick service. Always happy to travel the distance ! and quick service. Always happy to travel the distance ! More
The service advisers had multiple explanations about the service yesterday. Bottom line is my new tires had a brown film on them that I asked to be removed when purchased two weeks prior. I brought it back service yesterday. Bottom line is my new tires had a brown film on them that I asked to be removed when purchased two weeks prior. I brought it back to get addressed. Upon arrival to pick up, Jason was not there and another advisor was annoyed he had to help me - was quite sarcastic. He said it was wear and tear on my tires anyway?? Also that I need to trust Him?? What is that all about and where is my advisor Jason? Also was invoiced $424 for the loaner which was an error but Jason never reached Out to inform me. I left a message I had to call the service Manager to check on the Invoice. Overall Customer service was not good across the board. Disappointed and will probably look for another dealer as this was not the first time I am getting inaccurate information. More
First class service. Jason took care of us well and was very pleasant. Met with Ruby King who was our salesperson and we discussed a possible upgrade to the 2025 mod Jason took care of us well and was very pleasant. Met with Ruby King who was our salesperson and we discussed a possible upgrade to the 2025 model. She is wonderful to work with. More
Their kind and courteous way was so warm and pleasing, any transaction with them is a pleasure. Our first experience of leasing a car was like we were going on a flight to Europe, full of joy and excitem any transaction with them is a pleasure. Our first experience of leasing a car was like we were going on a flight to Europe, full of joy and excitement with no bumps. It was so comfortable that at the end of our transaction we celebrated with fish and chips, a nice homegrown experience. Thank you Mini of Ramsey. Ian & Tracy More
Brought my Blue 2013 Cooper S for an oil change last month and was taken great care of. Had just purchased my first mini a few days earlier and a Mr. Tejeda I believe was his name took time to answer al month and was taken great care of. Had just purchased my first mini a few days earlier and a Mr. Tejeda I believe was his name took time to answer all my questions about the service dept options and the technology of the copper. More