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MINI of Ramsey - Service Center

Ramsey, NJ

4.9
1,956 Reviews

1,956 Reviews of MINI of Ramsey - Service Center

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July 07, 2024

Kind great manner favorite place excellent service, want to buy mini again ! I hope continue to be good More

by GKSGYFLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

MINI of Ramsey responded

Hello! We're delighted to hear that you had an excellent experience at MINI of Ramsey! We look forward to welcoming you back for your next MINI purchase. Thanks for the kind words and support. Come again soon!

June 30, 2024

Jason and the rest of the MINI Ramsey team were very professional and clearly explained what repairs needed to be done to my car. The dealership, and itself, is very neat and clean. I was able to watch More

by CathyReddick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

MINI of Ramsey responded

Cathy, we're delighted to hear that Jason and the MINI of Ramsey team provided such a professional experience. We look forward to welcoming you back next time!

June 24, 2024

Great sales and service team. They are always willing to assist, extremely welcoming and knowledgeable. More

by Bv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

MINI of Ramsey responded

Hello! Thanks for the awesome feedback! We're delighted to hear that our sales and service team at MINI of Ramsey made a great impression. We appreciate your support and hope to see you again soon!

June 16, 2024

Everything was perfect from the moment I arrived to when I left. Jason was courteous and extremely helpful in every way. More

by plh2115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

MINI of Ramsey responded

Thank you for sharing your experience! We're delighted to hear that Jason provided excellent service and made your visit at MINI of Ramsey perfect from start to finish. Come again soon!

June 14, 2024

Dan always takes great care of me when I bring my car in for service. I would not tust my car to anyone else for service. More

by MCGREEVYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

MINI of Ramsey responded

Hello! We're delighted to hear that Dan consistently provides excellent service for you at MINI of Ramsey. Thanks for your trust and support! We look forward to serving you again soon!

June 09, 2024

Great waiting area, professional and knowledgeable staff and quick service. Always happy to travel the distance ! More

by G16kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

MINI of Ramsey responded

We're delighted to hear that you enjoyed our waiting area and found our staff at MINI of Ramsey professional and knowledgeable. Thanks for making the trip to see us and come again soon!

June 06, 2024

The service advisers had multiple explanations about the service yesterday. Bottom line is my new tires had a brown film on them that I asked to be removed when purchased two weeks prior. I brought it back More

by toni.pasqualicchio
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Murphy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

MINI of Ramsey responded

Toni, I'm sorry to hear about your experience with our service team. We strive for excellent communication and transparency, so this feedback is concerning to hear. I'd like the opportunity to address these issues directly and ensure they don't happen again. Please reach out when you can so we can make this right for you. Thank you, Mark Mozdziez - Service Manager - 551-777-5641

June 06, 2024

First class service. Jason took care of us well and was very pleasant. Met with Ruby King who was our salesperson and we discussed a possible upgrade to the 2025 mod More

by B&M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

MINI of Ramsey responded

Hello! Thank you for the kind words! We're delighted to hear that Jason and Ruby provided first-class service at MINI of Ramsey. We look forward to assisting with your potential upgrade in 2025!

June 04, 2024

Their kind and courteous way was so warm and pleasing, any transaction with them is a pleasure. Our first experience of leasing a car was like we were going on a flight to Europe, full of joy and excitem More

by oian9000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hostutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

MINI of Ramsey responded

Thank you for sharing your delightful experience! We're so glad to hear that leasing a car with MINI of Ramsey was smooth and enjoyable. Enjoy those fish and chips, and we look forward to serving you again in the future!

June 04, 2024

Brought my Blue 2013 Cooper S for an oil change last month and was taken great care of. Had just purchased my first mini a few days earlier and a Mr. Tejeda I believe was his name took time to answer al More

by WALSHCJ1973
Recommend Dealer
Yes
Employees Worked With
Mr.
Jun 13, 2024 -

MINI of Ramsey responded

Hello! Thank you for bringing your 2013 Cooper S to MINI of Ramsey! We're glad Mr. Tejeda could assist with all your questions and ensure a smooth experience. Enjoy driving your new Mini!

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