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MINI of Ramsey - Service Center

Ramsey, NJ

4.9
1,950 Reviews

1,950 Reviews of MINI of Ramsey - Service Center

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November 21, 2024

We have been servicing our clubman at Ramsey Mini for years and they have also gone above and beyond expectations, including through difficult times such as shortages of parts. Dan and Jason have always More

by GOOTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

MINI of Ramsey responded

Hi! Thank you for your continued trust in MINI of Ramsey! We're delighted to hear that Dan and Jason have consistently provided exceptional service, even during challenging times. Your recommendation means a lot to us. We hope to see you again!

November 17, 2024

N/A everything was great Mr Daniel Murphy was extremely helpful and great customer service thank you More

by MONIKA.ZEMBOLOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

MINI of Ramsey responded

Hello! Thanks for letting us know that you had a great experience with Daniel and our team at MINI of Ramsey. We hope to see you again soon!

November 16, 2024

Very happy with the timely service by the technician and the service advisor kept me informed More

by NJELEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2024 -

MINI of Ramsey responded

Hello! Thanks for letting us know that you had a great experience with our team at MINI of Ramsey. We hope to see you again!

November 16, 2024

Very courtesy and efficient Mark was a gentleman and his staff was great! Best dealership around More

by Np1915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2024 -

MINI of Ramsey responded

Hello! Thanks for letting us know that you had a great experience with Mark at MINI of Ramsey. Come again soon!

November 15, 2024

Dan is a treasure - reliable, thoughtful and funny! I’ve always enjoyed working with him. More

by JESSICA92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mozdziez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2024 -

MINI of Ramsey responded

Hello! Thanks for letting us know that you had a great experience with Dan at MINI of Ramsey. We look forward to seeing you again for more reliable and thoughtful service!

November 15, 2024

Daniel was helpful but overall the service I brought my MINI Cooper SE in for has made my driving experience demonstrably worse. My car used to average 114 miles of range on a full charge. When I brought i More

by Court Harson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Murphy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

MINI of Ramsey responded

Hello, Thank you for sharing your experience. It's concerning to hear about the decrease in range after service, and we apologize if this has impacted your driving satisfaction. We strive to provide accurate information and fair pricing, and this feedback is concerning. Please reach out directly so we can discuss these issues further and work towards a resolution together. Thank you again for bringing this to our attention. Thank you, Mark Mozdziez - Service Manager - 551-777-5641

November 13, 2024

Always ready to help. Comprehensive and friendly. They clean the car too which is helpful. More

by PAUL@PKTARCHITECTURE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Velazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

MINI of Ramsey responded

Hello! Thanks for letting us know that you had a great experience with our comprehensive and friendly team at MINI of Ramsey. Come again soon!

November 12, 2024

Great dealer no pressure in opting for secondary packages or extended warranties upfront straight to. The point dynamic sales team More

by Fclimofrank
Recommend Dealer
Yes
Employees Worked With
Ruby King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

MINI of Ramsey responded

Hello! Thank you for sharing your experience with MINI of Ramsey! We're glad to hear our dynamic sales team provided a straightforward and pressure-free visit. Enjoy your new ride and come again soon!

Nov 14, 2024 -

Fclimofrank responded

Thank you looking forward to it 2026!!!❤️

November 12, 2024

My mini had drive train problems it was taken to the dealer who did a thorough inspection and found rodent damage. They replaced the part and kept me informed about the status. Great communication and s More

by corgimomma1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

MINI of Ramsey responded

Hello! We're glad to hear that our team at MINI of Ramsey provided excellent communication and service while addressing the rodent damage on your Mini. Thank you for trusting us with your vehicle, and we're here if you need anything else!

November 10, 2024

They provide great service. Easy and fast in and out. Very kind and helpful people. More

by innlarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

MINI of Ramsey responded

Thank you for the wonderful review, innlarry! We're thrilled to hear that you had a great experience with us. Our team strives to make every visit quick and easy while offering the best service possible. We look forward to helping you again soon!

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