MINI of Ramsey

Well it's been about four weeks since I bought my 2007 Mini Cooper. I've been so busy having fun with the car that I have not had time to write about my experience at Prestege Mini in Ramsey. I've been go Mini Cooper. I've been so busy having fun with the car that I have not had time to write about my experience at Prestege Mini in Ramsey. I've been going back every Friday afternoon to get a free car wash and a free cup of coffee and I enjoy looking around watching others getting in their new cars. Sprio was my salesman and he was very frendly and right straight to the point with all of my questions. We went for a ride and right away I new I wanted the car. From that point on Sprio just got all my info. and within days I was driving the car. Sprio was very professional and easy to talk to. I recommend Sprio and Prestage Mini to anyone who wants to enjoy life and drive a car that gets great gas milage and is just FUN! The most important thought I want to share with everyone is go for it and enjoy life. When I was there on my last car wash I watched a lady in her mid fifties loading up her new mini from her old mini and we shared our enthusiasm with the love of the car. I know where I'm gettin my next car already. Thanks again Sprio. See you Friday. More

I had been contemplating purchasing a Mini for a few months. I showed up at Prestige looking to test drive the new Countryman All4 and with little delay I was out on the road. After which, I decided if months. I showed up at Prestige looking to test drive the new Countryman All4 and with little delay I was out on the road. After which, I decided if all was right I wanted to purchase a vehicle. I did my own research and wanted to be sold. I also decided I wanted to build-my-own. Motoring Advisor Robert Filenbaum, Sales Manager Brian Blum and the rest of the staff all worked together to make it happen. During production and up until delivery everyone at Prestige had gone out of their way to assist me and answer all my questions. Even now after the sale I feel confident that if need be I can contact their knowledgeable and courteous staff at any time. I also have full intentions in having them service my vehicle. If you’re in the market for a Mini I highly recommend contacting Prestige. More

I sent the entire day there and it was so much fun. Everyone was really nice and helpful. The new location is awesome and for a first time buyer, it was everything i dreamed it would be. Alfredo did hi Everyone was really nice and helpful. The new location is awesome and for a first time buyer, it was everything i dreamed it would be. Alfredo did his best to get us the best price and Angela is the finance department explained everything to a T. Alfredo showed us the car in and out. We didnt walk out with any questions. Thank you. Will come back for our next car :) More

Our experience with Bob and Brian at Prestige Mini was nothing but impressive. Bob, our sales representative took time to demonstrate all the vehicle's capabilities and answer all my questions during the nothing but impressive. Bob, our sales representative took time to demonstrate all the vehicle's capabilities and answer all my questions during the research phase of our purchase. When we decided to proceed with ordering our MINI Countryman he helped us wade through the seemingly endless options in order to ensure we were ordering the perfect car for us. He was extremely detail oriented and demonstrated excellent communication skills at all times. Throughout the entire deal we spoke on the phone and through email frequently. I never felt I had to wait long for answers or that I was being rushed into a deal I was uncertain of. Once we decided the vehicle was right for us we moved on to the finance stage and we were helped by Brian Blum. Brian was very candid and frank when talking numbers. Since I have a finance background myself I wanted to see as many scenarios as possible to be sure we were selecting the right financing/payment plan for our family. Brian never pushed to hard in any one direction and I felt like he simply objectively laid out the pros and cons of each option. In the end, we ended up financing through a third party and even though I'm sure Brian would have been happier if we financed through MINI he completely respected our decision and helped us with all the paperwork. At the end of the day a LARGE reason why we ended up going with a MINI was because of the outstanding service both of these gentlemen showed. We felt like (and we hope we are right about this) that because of their consumate professionalism throughout the sale we can expect the same service from MINI for the life of the vehicle. I would recommend Prestige MINI and Bob and Brian in a heartbeat to anyone interested in the vehicles they sell. More

I was looking for a car which was great on gas and fun to drive. I had stopped by Prestige Mini of Mahwah NJ and was greeted by Spiro Bogris one of the sales associates. After answering many of my questions drive. I had stopped by Prestige Mini of Mahwah NJ and was greeted by Spiro Bogris one of the sales associates. After answering many of my questions about the car, without any pressure, took me for a test drive which was the clincher on my decision to buy the Mini Clubman. The professionalism that was shown and his knowledge of the car was instrumental in my decision making.After the purchase I had stopped by a few times for some explaining of various systems that the car has and he spent as much time as was needed explaining it to me. After asking some technical questions he introduced me to Anthony Vozza the head mechanic who also took his time explaining various functions and details of the Hows and Whys that you wouldn't find in the manuals.Nice to see that after the "Sale"one still gets the same attention as before. I highly recommend Prestige Mini and their staff. More

We knew exactly which MINI we wanted and it was just a matter of finding a dealer who had one. Prestige turned out to be that dealer. The salesman we spoke to on the phone set up an appointment with us matter of finding a dealer who had one. Prestige turned out to be that dealer. The salesman we spoke to on the phone set up an appointment with us to look at the car for 2PM the next week and he made a point to tell us that he had already scheduled appointments for 11AM and 1PM. So 2 it was - or should have been. We arrived at 1:50 and noted that he was with customers. We waited for almost an hour which tells me that neither us nor our appointment were important to him. He did ask someone else at the dealership, who told us he wasn't in sales, to give us the test drive and that became a bit awkward as he really couldn't answer many of our questions. Since it was the car we were looking for we made the purchase and agreed to take delivery the following week at 9:30AM. We again arrived a few minutes early and were informed that the car wasn't ready. So we waited again for close to another hour. When we finally got to see our new car and were invited to "take a walk around and look it over", we found a scratch on the rear bumber and smudges on the seats. It seemed to us the the car was not detailed as you would expect a new car to be. The car had just over 500 miles on it! The salesman took the car around back and returned in a few minutes with seats cleaned.- except for the stains on the drivers seat that we didn't notice until we were on our way home. When we did get home, I notices the manual for the car was obviously the wrong one as it was for a different model year and had a different VIN written in the front cover. There were lots of apologies and corrective actions taken, but overall it was a very impersonal process and we left the dealership feeling that we never really mattered to them. It was just another transaction. I received a letter from the owner congradulating us on our new MINI with a sincere hope that we were completely happy with both the car and his dealership. I wrote back to him with pretty much this same message and am still waiting to hear from him. More

From the first time I entered Prestige Mini in Mahwah to the day I drove off with my little yellow car I was treated with kindness, respect, professionalism, and honesty. The sales, service, and front desk the day I drove off with my little yellow car I was treated with kindness, respect, professionalism, and honesty. The sales, service, and front desk staff were knowledgeable about their product and never ceased to exhibit welcoming smiles to all who came in to the dealership creating a very positive and friendly atmosphere. Not once did I feel pressured to purchase and was given very sound advice regarding the insurance plan. I am so thankful Prestige Mini is near my home and that I decided to purchase this car. More