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MINI of Ramsey
Ramsey, NJ
4,099 Reviews
For most people, a car is way to get someplace. For a MINI of Ramsey Motorist - you know it's different. It's a very cool way to get someplace. It's a very smart way to get someplace. Your MINI of Ramsey is more like your hobby than your "car." More of a passion than mere "transportation." Your MINI of Ramsey make you part of a diverse Community of Motoring Enthusiasts; where individuality is encouraged and celebrated. At MINI of Ramsey, we are just as enthusiastic about your MINI as you are. We're here to answer your questions, address your needs, accessorize, customize and maintain your pride and joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,099 reviews
May 14, 2018
Horrible Staff, and Service When buying my car I had an appointment set up at 10am, I came in a bit early at 9:30am. I was in the dealership until 2pm because they broke my hood When buying my car I had an appointment set up at 10am, I came in a bit early at 9:30am. I was in the dealership until 2pm because they broke my hood latch on the car and it took them that long to fix it. The car broke down the next day, been on the phone with them for hours everyday trying to either fix my vehicle or get a refund. A week later they decide they don’t want to fix it and give me a refund, when I call to get my refund the manager starts yelling at me over the phone when I had a normal tone with him. It has been 2 weeks and I don’t have a car or any money. This dealership has such poor staff and service More
by Anonymous
Verified CustomerEmployees Worked With
Abe Levi, Robert Filenbaum, Ryan Patti
May 14, 2018
Gregory is wonderful person The sales person, Gregory is wonderful. He is nice, kind and sweet. One thing that I didnt like the car. I got a lease car that used for dealar loaner The sales person, Gregory is wonderful. He is nice, kind and sweet. One thing that I didnt like the car. I got a lease car that used for dealar loaner car before. I didnt do test drive because I trust Mini. When I drove the car, i knew right away the brake is wrong. They took my car and repaired for few days. I would be more happy if they checked the car before selling. But Gregg helps me alot about that situation. I drove MINI just 2 days. So far so good. Thank you Gregory!!!! More
by Kay
Employees Worked With
May 14, 2018
Mini 2015 purchase Ruby was beyond helpful and communicated quickly every step of the way. Michelle was fantastic. She helped us with the financing and picking up the Ruby was beyond helpful and communicated quickly every step of the way. Michelle was fantastic. She helped us with the financing and picking up the car. There was also a gentleman named Alex who assisted with explaining the working parts of the mini- he was great too! More
by pamelasroman
May 12, 2018
always reliable any work I've needed whether in or now out of warranty is always clearly explained, and completed correctly the first time; any surprises are pointed any work I've needed whether in or now out of warranty is always clearly explained, and completed correctly the first time; any surprises are pointed out promptly and all the work (as well as the staff) is first rate. More
by SOBRIEN.COMPOSER
Employees Worked With
Other Employees :
Nick Falvo, Ryan Patti, Fred Helder, Aldreen Marquez
May 11, 2018
First Inspectiin of Previously Owned Mini I’m a former Mini owner who recently purchased another direct from Owner. Wanted to obtain report on car’s service history as well as full inspection I’m a former Mini owner who recently purchased another direct from Owner. Wanted to obtain report on car’s service history as well as full inspection to identify any issues that require immediate attention. Nick provided a comprehensive report of all items and addressed any that should be considered for maintenance. Very happy with the results and good to be back in the Mini family!! More
by JANEDILLULIO
Employees Worked With
Nick Falvo
May 10, 2018
The guys are the best My Fourth Mini. All devices here. Honest, reliable bend over backwards to accommodate the customer. Knowledgeable and professional. Would not hesitat My Fourth Mini. All devices here. Honest, reliable bend over backwards to accommodate the customer. Knowledgeable and professional. Would not hesitate to recommend to anyone More
by SDW722
Employees Worked With
Michelle Wright, Ryan Patti, Rachel Walker
May 09, 2018
Nick Falvo - outstanding service manager Nick Falvo is single Handedly the resin is Drive 120 miles back to the original dealer. I have been to every mini location within 150 miles and no oth Nick Falvo is single Handedly the resin is Drive 120 miles back to the original dealer. I have been to every mini location within 150 miles and no other dealership delivers this level of service. He explains every issue to my satisfaction and delivers personal, attentive and responsive results. More
by lchinct
May 09, 2018
Service of my Mini Countryman This service group is truly a team, they are all in sync to give customers a positive experience. They setup a rental at no cost to me. This service group is truly a team, they are all in sync to give customers a positive experience. They setup a rental at no cost to me. More
by spencej10
Employees Worked With
Nick Falvo
May 09, 2018
Custom service and a great car I love my mini and I'm thrilled to have found it at Mini of Ramsey. Thank you Michelle for a great buying experience. Thank you also for staying late I love my mini and I'm thrilled to have found it at Mini of Ramsey. Thank you Michelle for a great buying experience. Thank you also for staying late to go over the operating features. More
by AHJT
Employees Worked With
Michelle Wright, Abraham Khalifeh
May 07, 2018
Service fast and courteous Came in for the service clinic. I wanted to see what was wrong if anything with my 2012 Countryman. I came out of it with a $800 plus repair bill. Came in for the service clinic. I wanted to see what was wrong if anything with my 2012 Countryman. I came out of it with a $800 plus repair bill. Ryan pointed out the problems, got me a loaner car, called me when the repair was finished and returned the loaner. Repair took one day to do. Ryan was very helpful in scheduling the repair work and getting me a loaner car which was in short supply. All in all a satisfactory experience except for the bill of course. More
by piermontpete
Employees Worked With
Ryan Patti
