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MINI of Ramsey

Ramsey, NJ

4.8
4,014 Reviews
For most people, a car is way to get someplace. For a MINI of Ramsey Motorist - you know it's different. It's a very cool way to get someplace. It's a very smart way to get someplace. Your MINI of Ramsey is more like your hobby than your "car." More of a passion than mere "transportation." Your MINI of Ramsey make you part of a diverse Community of Motoring Enthusiasts; where individuality is encouraged and celebrated. At MINI of Ramsey, we are just as enthusiastic about your MINI as you are. We're here to answer your questions, address your needs, accessorize, customize and maintain your pride and joy.
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925 Route 17 South

Ramsey, NJ

07446

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Showing 4,014 reviews

April 07, 2018

Drove from Jersey shore for this dealership Had previously visited a Mini dealer closer to home - not satisfied with the service - purchased my Mini at this dealership 10 years ago so decided to More

by M4SHAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Apr 10, 2018 -

MINI of Ramsey responded

Thank you for the review, we're glad everything went smoothly!

April 07, 2018

2nd lease. too many papers to sign #switchtoelectronicsignat The team worked with me so I had the car that I liked! Wasn’t happy with the price of coverage plans; prices really increased. More

by wm117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Wright (was excellent to work with), Robert Filenbaum
Apr 10, 2018 -

MINI of Ramsey responded

Thank you for the review, we appreciate the feedback!

April 06, 2018

Nick - my service writer is the reason I go here If you need work done on your Mini - ask for Nick. He’s honest, transparent and does not try to pad the bill with unnecessary work. More

by MotoPhotoNMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo
Apr 10, 2018 -

MINI of Ramsey responded

Thanks for the review, we appreciate the feedback and we're glad Nick was able to help!

April 06, 2018

Great service, helpful and polite I highly recommend MINI of Ramsey, in New Jersey. The service is exceptional, and the staff goes out of their way to be accommodating whenever possib More

by MARIA.SLIWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Vieldhouse, Nick Falvo, Ryan Patti
Apr 10, 2018 -

MINI of Ramsey responded

Thanks for the review, Maria! We're glad our team was able to make your visit pleasant!

April 06, 2018

satisfactory Very knowledgeable and helpful. When serius wasn't reconnected, Ryan spent time in my car on the phone w ith serius until situation was corrected More

by TEMCCROHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Apr 10, 2018 -

MINI of Ramsey responded

Thank you for the review, we appreciate the feedback! We're glad Ryan was able to resolve the issue.

April 05, 2018

good service no problem every thing was done it was a yearly service and computer up date every thing was finished worse part was waiting for compute up dateit t More

by vtconnors
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Frasco service Rep.
Apr 10, 2018 -

MINI of Ramsey responded

Thank you for the review, we appreciate your feedback! We apologize for the long wait and if there is anything else you need please do not hesitate to reach out.

April 05, 2018

The work is good but beware The work they do here is good but every time I have gone in for a routine service they have found some other issue with the car. I expect to pay more More

by ROBERT@DARKSTARLAB.COM
Recommend Dealer
No
Employees Worked With
no
Apr 05, 2018 -

MINI of Ramsey responded

Hi Robert, We are so sorry to hear that you are a bit frustrated with some of the cost associated with your recent service. However, it is good to know that the customer service you have been treated to has been positive. We appreciate your dedication as a long time customer and would welcome you to speak with our service manager Jeff next time you are at MINI of Ramsey. He would be happy to help in any way possible to see if there are existing incentives or programs being run that you would be able to take advantage of to lower your costs.

April 05, 2018

Best Dealer I’ve Been To I’ve taken my Mini to multiple dealers but Mini of Ramsey is really the best. They’re inredibly honest, super friendly, and always return my baby back More

by SopranoLaura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Falvo, Ryan Patti, Fred Helder, Aldreen Marquez
Apr 10, 2018 -

MINI of Ramsey responded

Thank you so much for the kind review, we greatly appreciate the feedback! We're glad your service visit went smoothly!

April 04, 2018

Always a pleasure to work with. Always a pleasure to deal with this service department. They are informative as to what is happening with your vehicle, prompt with getting the work More

by CLP331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Patti
Apr 04, 2018 -

MINI of Ramsey responded

Thank you! We appreciate the feedback!

April 04, 2018

From start to finish Expect nothing less than amazing from this team. Have always sought out Nick as my service advisor since I leased my first mini. Again, thank you ever More

by akim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Wright, Nick Falvo, Richard Ortiz, Amanda Kaznica, Abraham Khalifeh
Apr 04, 2018 -

MINI of Ramsey responded

Thank you for the review! We appreciate the feedback.

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