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MINI of Ramsey
Ramsey, NJ
3,962 Reviews
For most people, a car is way to get someplace. For a MINI of Ramsey Motorist - you know it's different. It's a very cool way to get someplace. It's a very smart way to get someplace. Your MINI of Ramsey is more like your hobby than your "car." More of a passion than mere "transportation." Your MINI of Ramsey make you part of a diverse Community of Motoring Enthusiasts; where individuality is encouraged and celebrated. At MINI of Ramsey, we are just as enthusiastic about your MINI as you are. We're here to answer your questions, address your needs, accessorize, customize and maintain your pride and joy.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,962 reviews
March 28, 2018
Why I gave only 2 stars this time Had my windshield replaced, I feel the charge was r horbatent, will never have them do it again. After replacing the windshield they did not clean it Had my windshield replaced, I feel the charge was r horbatent, will never have them do it again. After replacing the windshield they did not clean it, left fingerprints and dust on the inside. This is the first time i was totally dissatisfied. More
by MARGARET.KISS7
Verified CustomerEmployees Worked With
Ryan Patti
March 28, 2018
The service advisers take pride with their work. Nick my service advisor had told me had informed me my car would need brakes in 2,000 miles and did not pressure me in doing it then. I returned 2,000 Nick my service advisor had told me had informed me my car would need brakes in 2,000 miles and did not pressure me in doing it then. I returned 2,000 miles later and gave me great service and a loaner while the work was being done. Ryan the other service adviser took time to talk to my niece about having a used Mini checked before buying and gave her a card to call him for any questions before buying. Great crew. More
by spencej10
Employees Worked With
Nick Falvo, Ryan Patti
March 28, 2018
Prestige Everytime I go to Prestige, from the finest detail, my concerns are noted and recorded for proper addressing. It's always a pleasure to go there. The Everytime I go to Prestige, from the finest detail, my concerns are noted and recorded for proper addressing. It's always a pleasure to go there. The staff is great and the energy is upbeat. Mind you I'm from Queens, NY. This dealership, will for as long as I have my mini, will be my designated service center! More
by type2vtec
Employees Worked With
Nick Falvo
March 28, 2018
Fast, friendly, and will always come back. The whole team are professional , courteous and a pleasure to deal with. This is my fourth Mini and as long as this team remains I will always keep co The whole team are professional , courteous and a pleasure to deal with. This is my fourth Mini and as long as this team remains I will always keep coming back. More
by DIAVOLINO1969
Employees Worked With
Robert Filenbaum
March 28, 2018
Screen Repair Service was organized by Ryan Patti and he was extremely professional and did an a great job communicating with me overall step by step. My loaner pr Service was organized by Ryan Patti and he was extremely professional and did an a great job communicating with me overall step by step. My loaner process was a breeze!. I’m always greeted in a very warm and friendly manner and makes me feel welcome every visit; from the receptionists to the service advisers, to the sales advisers- I truly enjoy the experience. #teamramsey More
by DMKHALAF85
March 28, 2018
This is how a purchase should go. Overall an excellent experience in leasing a new MINI Clubman. My wife and I stopped in on a whim as my current lease was expiring soon. We had seen Overall an excellent experience in leasing a new MINI Clubman. My wife and I stopped in on a whim as my current lease was expiring soon. We had seen a Clubman at the NY Autoshow the year before and decided, why not. Alex listened to us, took us for a test drive in an S, and gave us quick pricing on a few different Clubmans in stock. He spent a great deal of time with us but never pressured us. We left to think about it. We stopped in again a few days later and Alex was off (regular day off) but we dealt with Ami, who was also a pleasure to deal with. She spent a great deal of time reviewing numbers and another test drive in a base model. Again we left to think about it. After a week or so, we stopped in to finalize the deal and Alex was off again but we had the pleasure of Ami's assistance again. After a quick negotiation we settled on a number and signed. We set up delivery for the next week and it was then that we had the pleasure of dealing with Richard in finance. Although there are many pages to sign, Richard made it easy and painless. I would highly recommend this team! More
by GARYJ2018
March 28, 2018
It took about 1.5 hours for an oil change. Anywhere else, an oil change would take 10 minutes (after a 15-20 min wait). Here I waited 90 minutes even though I had made an appointment days in ad Anywhere else, an oil change would take 10 minutes (after a 15-20 min wait). Here I waited 90 minutes even though I had made an appointment days in advanced. If it wasn't complementary, I'd never bother. More
by Person12345
Employees Worked With
Nick Falvo
February 08, 2018
Regular service visit Dealt with Nick Falvo last weekend when I brought my car in for a routine check up. Nick handed me a list of things that were required to be fixed. As Dealt with Nick Falvo last weekend when I brought my car in for a routine check up. Nick handed me a list of things that were required to be fixed. As a brand BMW\Mini can be an expensive when it comes to fixes\repair but Nick explained very clearly the nature of the fix and also how critical it was. That last part I really appreciated so I had a couple of things worked on before I left. The time I had to wait at the dealership for the repairs didn't seem unreasonable and whenever I asked Nick for an update on the job he was courteous and checked with the tech right away. This despite more than usual traffic at the time I visited them. Pretty pleased with this experience at Prestige Mini via Nick Falvo. More
by Anish201
Employees Worked With
Nick Falvo
February 05, 2018
The fastest car purchase ever. I stopped at Prestige Mini to just look and ended up purchasing a 2017 Countryman for my daughter. TANYA is awesome! She took the time to make my daug I stopped at Prestige Mini to just look and ended up purchasing a 2017 Countryman for my daughter. TANYA is awesome! She took the time to make my daughter comfortable and welcome. More
by Cmorelle
Employees Worked With
Tanya Freeman
November 22, 2017
Very Disappointing Experience. Mini is jst all looks I purchased 2017 Mini Cooper S around October 2016 at this dealer. Problem 1: now (11/22/2017) the engine light is on, engine is fine, technician I purchased 2017 Mini Cooper S around October 2016 at this dealer. Problem 1: now (11/22/2017) the engine light is on, engine is fine, technician said it could be due to system update so he is updating the system. This is the second time I went back there for the same problem, I hope i do not have to go back again! Problem 2: the trunk door won't open. When i was there, there was a problem with the trunk door not opening, that was fixed when i Purchased the vehicle, 3 months later, on a cold winter day, it happened again. I struggled 30 min to get the control to work and finally the door opened. Overall, my experience with Mini is that it's all looks but no substance. Engine sign came on after one year of purchase and i only drove 5000 miles! I have driven Infiniti, Toyota, Nissan, and Honda, so far Mini is the most disappointing because it has the most problems. More
by Xiaolinglj
Employees Worked With
Tanya Freeman
