MINI of Ramsey | Page 326

My first Mini experience was fantastic. From the moment I My first Mini experience was fantastic. From the moment I walked in, I was greeted by the staff and set up with sales rep, Suditi Bala-Chin within My first Mini experience was fantastic. From the moment I walked in, I was greeted by the staff and set up with sales rep, Suditi Bala-Chin within minutes. Suditi went over what I was looking for and we went for a test drive. I immediately fell in love with the Mini Convertible and knew I needed to get it. I went back later that week to go over the leasing process. Suditi explained every detail as did sales manager Richard Nudelman. I came in the next day to sign final papers and pick up my Mini. Jeffrey Stone helped with the final papers. He was very friendly and answered all my questions. When we were all set with the papers, Suditi sat with me in my new Mini for at least a half hour, showing me all the features, sharing her Mini adventures, and gave me my little duck. I couldn't have asked for a more amazing experience. Thank you Prestige for everything! :) More

Never expect buying a new car to be an easy thing but Mrs Erin made this painless. Everyone I dealt with was exceptional. And I love my car. I am glad to be behind the wheel of a Mini Roadster, Thank you ve Erin made this painless. Everyone I dealt with was exceptional. And I love my car. I am glad to be behind the wheel of a Mini Roadster, Thank you very much Erin, and all Mini Employees, you guys are Awesome !!! More

My experience with Prestige Mini has been great. One of my cousins(who had purchased a mini from prestige mini, NJ) had recommended me Bob's name and I must say I wasn't disappointed. He was so helpful tha my cousins(who had purchased a mini from prestige mini, NJ) had recommended me Bob's name and I must say I wasn't disappointed. He was so helpful that I decided to drive all the way from Norfolk, VA to NJ to get my Mini. He provided accurate information on timely basis. I am very satisfied with the customer service. My first car purchase was hassle free and easy. Thanks to Bob. It was definitely worth travelling so far. If anyone I know is looking for a Mini Cooper, I am definitely going to refer Bob's name. More

Best MINI dealer in NJ. Great experience from start to finish on my 2013 MINI Cooper S Countryman. Definitely recommended to a couple friends already. finish on my 2013 MINI Cooper S Countryman. Definitely recommended to a couple friends already. More

Walked in on the fence about buying a new Countryman, after speaking with Ruby, test driving, going through the numbers I was sold and hopped onto the otherside of the proverbial fence. It was a pleasure after speaking with Ruby, test driving, going through the numbers I was sold and hopped onto the otherside of the proverbial fence. It was a pleasure from start to finish. Just moved to Florida but would highly recommend visiting Prestige Mini and requesting Ruby to get you into a new/used Mini! More

I recently leased a new Mini Countryman at Prestige and I was very impressed with the overall experience. Ruby is my new Favorite sales person. This was my second purchase at this dealership and I am more was very impressed with the overall experience. Ruby is my new Favorite sales person. This was my second purchase at this dealership and I am more than happy to recommend visiting Ruby to anyone interested in a Mini. She I a warm person who cares about the customer and their needs. She is not there to just force a sale which is more often the case at other dealerships. I have leased at least a dozen cars over the past three decades and this was the nicest of all my experiences. Looking forward to my next Mini lease with Ruby. More

LOVE the product. Bob Filenbaum was incredible and helpful in every way. He puts the customer's needs first. When everything runs smoothly when buying a car, you don't always get to see how the dea helpful in every way. He puts the customer's needs first. When everything runs smoothly when buying a car, you don't always get to see how the dealership handles difficulties that pop up along the way. Due to problems from the manufacturer... no fault of Prestige Mini...we were uncertain of how or if we wanted to procced with the purchase of our long awaited, customed ordered Mini convertible. Bob worked very hard to find a solution that would make this work for us, and in doing so, guaranteed our satisfaction and loyalty. Will buy a car from Bob Filenbaum/Prestige Mini again. Anyone looking to purchase a Mini would be hard pressed to find a better salesman than Bob! More

This is my first MINI purchase and what a great experience! Spiro was fantastic - from explaining all the workings of the car (gadgets and performance) to negotiating to driving off the lot. He ans experience! Spiro was fantastic - from explaining all the workings of the car (gadgets and performance) to negotiating to driving off the lot. He answered every question, gave me "alone time" to think, and made sure that every step, with or without him, went well (he even noticed I had left my EZpass in the trade-in, removed it and hung it in my MINI). Working with the finance manager, Jeff, was also good. All in all - I got a fair deal, I was treated very well, I love my car and I am thrilled to be a new member of the MINI family. More

My experience at Prestige Mini in Ramsey, New Jersey was great and enjoyable. My sales representative Suditi Bala-Chin showed excellent quality of service and customer care. She is very enthusiastic about M great and enjoyable. My sales representative Suditi Bala-Chin showed excellent quality of service and customer care. She is very enthusiastic about Mini products and events. She was quick in responding back to you through phone and emails. She gave detailed explanations to questions about your purchase. She also does frequent return calls to inform you about the status of your purchase. Overall, It is highly recommendable to have her as your sales representative on Mini purchases. More

SUDITI, MY SALES EXEC, WAS TOTALLY INVOLVED AND USER FRIENDLY, FROM THE MOMENT I STEPPED, IN THE DEALERSHIP. I AM A DESIGNER, AND VERY FUSSY ABOUT DETAILS AND COLOR. SHE HAD THE PATIENCE OF A SAINT, W FRIENDLY, FROM THE MOMENT I STEPPED, IN THE DEALERSHIP. I AM A DESIGNER, AND VERY FUSSY ABOUT DETAILS AND COLOR. SHE HAD THE PATIENCE OF A SAINT, WHILE WE DESIGNED MY MINI. SHE STAYED AFTER HOURS ON A SATURDAY NIGHT, TO FINISH. SHE IS STRONG AND VERY GOOD AT WHAT SHE DOES, SHE WAS DERTERMINED, THAT I WOULD GET MY 2ND MINI AT PRESTIGE, BUT NEVER PUSHY, WHICH IS QUITE AN ART TO DO. I WAS OUT OF THE COUNTRY ON BUSINESS TRIP TO CHINA, AND SHE KEPT ME UP TO DATE ON THE STATUS, OF MY CAR, AND IT'S ARRIVAL. THE NIGHT, I PICKED UP MY CAR, I WAS STUCK IN TRAFFIC 2 HOURS COMING FROM NYC. SUDITI, AGAIN, ALONG WITH BERNADETTE HELPED ME TO TURN MY OLD MINI IN, AND PREPARE ME FOR MY NEW ONE. IT WAS SO MUCH FUN, TO UNVEIL MY CAR, LIKE OPENING A GIANT CHRISTMAS PRESENT. I HAD MADE IT CLEAR, I WAS NOT HAPPY WITH MY FIRST MINI DEALER IN MANHATTAN, NOT SERVICE OR FOLLOW THROUGH, OR LOANER POLICY. THE THINK THE HIGHLIGHT OF THE NIGHT, WHEN SUDITI EXPLAINED ALL THE DETAILS, IN MY CAR, WHEN SHE EXPLAINED THE SECRET GLOVE COMPARTMENT, I WAS WOWED. I SAID A BRAND NEW FEATURE? SUDITI TOLD ME, NO, YOU HAD IT IN YOUR OLD MINI! GUESS WHAT, NO ONE IN NY DEALER EVER POINTED THAT OUT TO ME. A LITTLE DETAIL, TAHT MEANT SO MUCH. More