MINI of Ramsey

When we decided to get back into a MINI, I knew that we had to go to Prestige and we HAD to work with Suditi. Having purchased a MINI with her years ago, I believed that the experience with Suditi and the had to go to Prestige and we HAD to work with Suditi. Having purchased a MINI with her years ago, I believed that the experience with Suditi and the Prestige team would be pleasant, seamless and stress-free (things that aren't typical when purchasing a car, let's be honest). My assumption was totally on the mark - the environment was so welcoming and friendly that it didn't even feel like we were shopping, it felt like we were visiting friends. Suditi was honest, responsive and extremely helpful. She helped us find the Cooper we were looking for, worked out our trade-in, and was a pleasure to work with every step of the way. Not only did she remember me very well (it'd been 5 years since I was last there), but she remembered my old MINI's nickname - really, how many people can do that? The cost of the car was fair and honest, and the dealership made sure that we got everything we were looking for at a reasonable price point. Throughout the purchasing process, everything was explained very clearly to us, there was absolutely no pressure to purchase, and all of the warranties and extra care packages were similarly described honestly and thoroughly. The dealership is customer-oriented, not sales-oriented. There is no waiting around endlessly for the sales team or financial team, there is no pressure to purchase or haggling, and you don't feel like you're inconveniencing the team by asking questions or wanting to look at different vehicle specs. They ask questions, take time to learn what the customer wants, and are helpful, honest and accommodating throughout the entire sales process. I've been in several car dealerships and have never gotten anywhere near a similar experience to Prestige. Long story short: if you're in the market for a MINI, go to Prestige. You will not be disappointed! More

I needed a new (used) car, I knew I wanted a MINI, I knew I needed a financing package, and I knew I needed to trade in my old car. I checked out the website listings, then called Prestige MINI (Ramsey, NJ). I needed a financing package, and I knew I needed to trade in my old car. I checked out the website listings, then called Prestige MINI (Ramsey, NJ). I spoke with Erin Hilyer and she immediately was able to make the deal work. I met Erin at Prestige late on Saturday, saw the car, loved the car, agreed on price, received financing approval on Monday morning and drove my Pepper White Cooper Hardtop home that evening...it was a pleasure working with Erin...Erin really loves MINI's! Kudos to Jeff in financing...a consummate professional, who made auto financing understandable! More

Suditi was the best!!! She was very knowledgable and professional and she was so enthusiastic about my new car. She even followed up to see if I had questions and how I liked the car. professional and she was so enthusiastic about my new car. She even followed up to see if I had questions and how I liked the car. More

Bob and the team at Prestige MINI went above and beyond when I purchased my 2012 Countryman. My husband and I live quite a distance from the dealership and Bob and his sidekick Jay were nice enough to meet when I purchased my 2012 Countryman. My husband and I live quite a distance from the dealership and Bob and his sidekick Jay were nice enough to meet us along the way so that we did not have to make the entire trip to and from. Bob was upfront, honest, informative, and caring. I have always love MINI, but he made my experience even better than expected. If I am ever in the market or have a friend or relative interested in MINI, I will definitely send them to see Bob at Prestige MINI!!! More

Although I ended up not buying a MINI yet, the experience working with Ruby was very good. She is knowledgeable, addressed all my questions and concerned. She and her manager were also very honest about leas working with Ruby was very good. She is knowledgeable, addressed all my questions and concerned. She and her manager were also very honest about lease prices and the calculation. Wish there were more advisers like Ruby and more dealerships with a similar customer experience. More

Bob was so great to work with. He went out of his way to find the exact Mini our daughter was looking for. We visited several Mini dealers but we were so impressed with Bob we drove two hours from South Jer find the exact Mini our daughter was looking for. We visited several Mini dealers but we were so impressed with Bob we drove two hours from South Jersey, by passing two other dealerships to purchase our first Mini at Prestige. Bob was thorough, helpful and friendly. We highly recommend him. More

We had a wonderful experience purchasing our MINI from Ruby! She was friendly, knowledgeable, and extremely attentive to our needs. We love how she didn't rush us, worked out a great deal for us, and to Ruby! She was friendly, knowledgeable, and extremely attentive to our needs. We love how she didn't rush us, worked out a great deal for us, and took the time to go over the details of the car, explaining how each button worked and even pairing our phones with the bluetooth function. She is an amazing salesperson! When it's time to get your MINI, ask for Ruby!!! We highly recommend her!!! More

Erin was knowledgeable, thorough, friendly, helpful, responsive, and very easy to work with. No problem in recommending her and Prestige Mini to our friends. Have driven our new Mini three times and a responsive, and very easy to work with. No problem in recommending her and Prestige Mini to our friends. Have driven our new Mini three times and am thrilled except that I feel road imperfections much more than with our 5 Series BMW which we traded in . I understand that our Mini is more like a sports car than was our BMW and that it will take getting used to. Would not have changed my mind but would have been helpful to be forewarned and maybe I was but did not remember.. More

Erin was friendly, knowledgeable, and professional through the entire process. Having been a long-time Mini owner herself, her enthusiasm for the vehicle was present in all our interactions--during th through the entire process. Having been a long-time Mini owner herself, her enthusiasm for the vehicle was present in all our interactions--during the test drive in the way she explained every detail and function of the car, while she took me on a route on which I could experience a variety of roads-- as well as during the purchase process itself, which turned out to be a stress-free (and even fun) experience. Also, after having done a great deal of research on the vehicle and its pricing, I was more than happy with the purchase price we settled on. As far as the dealership itself, Prestige Mini has a very nice showroom as well as great services and amenities. The staff that I encountered along the way were friendly and helpful. They responded to my initial inquiry right away, whereas other dealers I had sent requests to were either slow to respond or didn't bother to respond at all. Prestige was also very prompt and thorough in their follow-up communications after the sale. I give Erin and Prestige Mini two big thumbs up. More

Hey Ruby! Thanks again for the wonderful experience at Prestige Mini. You made it so fun and easy. Very thorough with everything that I needed to know about the vehicle. Thank you for all your help! I rea Prestige Mini. You made it so fun and easy. Very thorough with everything that I needed to know about the vehicle. Thank you for all your help! I really enjoyed myself. I love my Mini! More