MINI of Portland
Portland, OR
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754 Reviews of MINI of Portland
The Mini of Portland dealership and their staff were very friendly, comforting, reassuring, and helpful of my decision to buy my first car. friendly, comforting, reassuring, and helpful of my decision to buy my first car. More
Initial communication wasn’t very good. No answer when I called, left message & no one returned my call so booked appointment from the app and that worked well. I was told they would need No answer when I called, left message & no one returned my call so booked appointment from the app and that worked well. I was told they would need to keep it overnight, 3 days later I sent a message requesting an update and was told they were waiting on a part(would have been nice for someone to contact me to let me know so I could make other transportation arrangements). After that point everything was 5 stars from communication, to the work being done and when they were completed. Pickup was also very easy and smooth. Everything appears very organized with great tech to easily communicate with the customer so not sure what happened with the first 1/2 of the process but they finished on a high note. This was my first service visit so I will update once I have been in a few times to give a fair review of the service department.. More
I was greeted promptly. They immediately took my car in for servicing. I was given a free Mini Cooper rental for the day. My car was ready, and I returned the rental and pic They immediately took my car in for servicing. I was given a free Mini Cooper rental for the day. My car was ready, and I returned the rental and picked up my car without a hitch. Very friendly staff. Would use them again. More
Service team does a great job from setting the appointment, checking in, communicating about repairs. I really like the video of the inspection that they send on the spot! appointment, checking in, communicating about repairs. I really like the video of the inspection that they send on the spot! More
Darrel Honigberg makes my annual visit such a pleasure, I look forward to coming in. He is informed, knowlegeable, extremely trustworthy, and just plain fun to work with. Loved the tech’s video, the loaner M look forward to coming in. He is informed, knowlegeable, extremely trustworthy, and just plain fun to work with. Loved the tech’s video, the loaner Mini, and the book of names that owners give their Minis. More
very professional and considerate. everyone was genuinely concerned with my well being and I love the car washes everyone was genuinely concerned with my well being and I love the car washes More