MINI of Portland

Had an amazing experience and will definitely be back. Darrel and his team kept me informed through the whole process, on cost, repairs, and when they would be completed. Thanks again on everything. Darrel and his team kept me informed through the whole process, on cost, repairs, and when they would be completed. Thanks again on everything. More

I only come for service. I feel confident when I check in with Darryl that I am getting good information about my car. I feel confident when I check in with Darryl that I am getting good information about my car. More

If you drive a Mini Cooper this is the best place for service. They guarantee their work and only use real parts. service. They guarantee their work and only use real parts. More

They let me know what was wrong, how much it would cost, and how soon my car would be done. Darrel was great keeping me informed, and I definitely will be back. and how soon my car would be done. Darrel was great keeping me informed, and I definitely will be back. More

The service was good and fast, however the brake pad price was much higher than I expected, since a service person gave a quote for the brake pad 4months ago for $330. Didn't realized it went up to $433 price was much higher than I expected, since a service person gave a quote for the brake pad 4months ago for $330. Didn't realized it went up to $433, 4 months later. More

Bradley in sales & Darrell in the service department have both been very pleasant & helpful. Feeling positive about mini of Portland. both been very pleasant & helpful. Feeling positive about mini of Portland. More

Great customer service and vibe. I had my car serviced and the whole experience was great, especially the video and options to choose additional service or not, very comprehensive in I had my car serviced and the whole experience was great, especially the video and options to choose additional service or not, very comprehensive inspections. More

I bought a used Mini and have service at this shop. Darryl has been so good at letting me know what is needed and costs, what could wait. He is excellent at customer service. Darryl has been so good at letting me know what is needed and costs, what could wait. He is excellent at customer service. More

It was quick and easy. People were nice. What rubbed me the wrong way is purchasing a new vehicle for my daughter having you guys deal with the recall and the horrible horr People were nice. What rubbed me the wrong way is purchasing a new vehicle for my daughter having you guys deal with the recall and the horrible horrible horrible smell coming from the backseat and when we received it back from the repair department, we were told there is no smell. There certainly is. Before giving it to you, we used a deodorizer to try and remove the smell and the reason I know you didn’t do anything back. There is the deodorizer was still peppered on the carpet. Then, there’s two belts that are cracked and need replaced and then you wanted to charge us OVER 1k to fix it. We looked up the parts, which were a few dollars each. We watched the video of the repair which was Uber. Uber, easy and look at that. We saved ourselves a grand. The final reason is because we told you we didn’t want to pay more than 10, you agreed in the beginning and at the signing we were paying 10 ,9. We trusted you ~until you tried to sell me parts to a car you sold me two days before that We have another 16 year-old that needs a car within a few months and we were gonna come to you but because of that, I really don’t trust you now. I don’t trust you that the next car you’re gonna sell me isn’t gonna have cracked belts or that nature. What if it was electrical? Yeah all that trust went out the window so quickly. More

They are always fast and curtious but I asked they wash my car and they seem to have forgotten, and I wanted mytire pressure checked but was never told what it was, if thrydid it at all. I had a warning li my car and they seem to have forgotten, and I wanted mytire pressure checked but was never told what it was, if thrydid it at all. I had a warning light telling me tire pressure was low so I am wondering about that,but again,nothing unfortunately More