MINI of Portland

I purchased a 2024 Mini Cooper SE from this dealership in April, and it was mostly a positive experience. The salesperson who contacted me, Zack Ruhs, was pleasant, polite, and efficient. Despite the rainy d April, and it was mostly a positive experience. The salesperson who contacted me, Zack Ruhs, was pleasant, polite, and efficient. Despite the rainy day out there, he did whatever was possible to communicate the vehicle's condition to me (this was a pre-owned certified Mini and a remote purchase). Everything went quite well, and we negotiated a reasonable price in a matter of a couple of hours, and Zack got the ball rolling. The car arrived s planned in perfect shape, exactly as Zack had described it. I ended up communicating with Roger Button, the GM of the dealership, for an after-sales situation that Zack was not able to get results on, and Roger was extremely nice and professional and handled everything to my satisfaction. The only reason I am not scoring this as a 5-star experience is that, towards the end, Zack was slow to get results, mainly because his direct manager (whose name I forgot) was not working with him to take care of my request, and hence the reason I reached out to Roger directly myself. More

Every person with whom I dealt was courteous and friendly. I felt they all went out of their way to make this a good buying experience. friendly. I felt they all went out of their way to make this a good buying experience. More

We have always had success in dealing with the sales, parts, and service staff at MINI of Portland. We love our MINI and know that when we take it in for service they will treat us and our MINI right, b parts, and service staff at MINI of Portland. We love our MINI and know that when we take it in for service they will treat us and our MINI right, by keeping our MINI running in top form. More

They are friendly, efficient, thorough. I appreciate the one on one attention. I needed a quiet space where I could do a teleconference so your guy helped me to find the best you had. I appreciate the one on one attention. I needed a quiet space where I could do a teleconference so your guy helped me to find the best you had. You might consider having more private waiting areas so people can make phone calls without disturbing others. More

Very impressed with the service here both with customer service and with their mechanics. Always an easy and friendly process. service and with their mechanics. Always an easy and friendly process. More

I have been a loyal MINI customer since 2005. Everyone at MINI goes above and beyond! Upon entering, you always feel appreciated and welcomed. My 13-year-old is excited to get her first MINI in t Everyone at MINI goes above and beyond! Upon entering, you always feel appreciated and welcomed. My 13-year-old is excited to get her first MINI in three years, She’ll be another MINI lifer just like me. MINI OF PORTLAND is a 10/10!!!! More

Friendly and professional customer service. Great video explaining what my car needed to be fixed. Great video explaining what my car needed to be fixed. More

The service department especially Darrel is always very easy to work with. Darrel always explains what is needed and why. easy to work with. Darrel always explains what is needed and why. More

We had a great experience and our sales person was really patient with us. Would definitely do business again. patient with us. Would definitely do business again. More

Service is always excellent with a good attention to detail. I find the cost of all work performed though to be very high - even for routine maintenance. detail. I find the cost of all work performed though to be very high - even for routine maintenance. More