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MINI of Portland
Portland, OR
709 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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709 Reviews of MINI of Portland
December 20, 2024
It was quick and easy. People were nice. What rubbed me the wrong way is purchasing a new vehicle for my daughter having you guys deal with the recall and the horrible horr People were nice. What rubbed me the wrong way is purchasing a new vehicle for my daughter having you guys deal with the recall and the horrible horrible horrible smell coming from the backseat and when we received it back from the repair department, we were told there is no smell. There certainly is. Before giving it to you, we used a deodorizer to try and remove the smell and the reason I know you didn’t do anything back. There is the deodorizer was still peppered on the carpet. Then, there’s two belts that are cracked and need replaced and then you wanted to charge us OVER 1k to fix it. We looked up the parts, which were a few dollars each. We watched the video of the repair which was Uber. Uber, easy and look at that. We saved ourselves a grand. The final reason is because we told you we didn’t want to pay more than 10, you agreed in the beginning and at the signing we were paying 10 ,9. We trusted you ~until you tried to sell me parts to a car you sold me two days before that We have another 16 year-old that needs a car within a few months and we were gonna come to you but because of that, I really don’t trust you now. I don’t trust you that the next car you’re gonna sell me isn’t gonna have cracked belts or that nature. What if it was electrical? Yeah all that trust went out the window so quickly. More
by juan162280
Employees Worked With
I have no clue. We dealt with a kind woman and some
December 19, 2024
They are always fast and curtious but I asked they wash my car and they seem to have forgotten, and I wanted mytire pressure checked but was never told what it was, if thrydid it at all. I had a warning li my car and they seem to have forgotten, and I wanted mytire pressure checked but was never told what it was, if thrydid it at all. I had a warning light telling me tire pressure was low so I am wondering about that,but again,nothing unfortunately More
by gordon.addis14
Employees Worked With
Nathan Booth
December 18, 2024
Check in was quick and efficient. Showroom & waiting area clean and comfortable. Loaner clean and ready and spent time explaining features. Made sure I knew how long they might need m Showroom & waiting area clean and comfortable. Loaner clean and ready and spent time explaining features. Made sure I knew how long they might need my car to set expectations. More
by ltleigh
Employees Worked With
Andre
December 17, 2024
Excellent customer service. Darrel makes sure everything is done the way it needs to be done. He really looks out for the customer. Darrel makes sure everything is done the way it needs to be done. He really looks out for the customer. More
by wwaynewaldron
Employees Worked With
Darrel Honigberg
