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MINI of Ontario

Ontario, CA

4.8
196 Reviews

1251 Auto Center Dr.

Ontario, CA

91761

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196 Reviews of MINI of Ontario

November 18, 2022

The service adviser, Artemisa Echiribel, kept me periodically informed of the changes in the repair-cost estimate, as well as proving me the video of the vehicle inspection by the mechanic. More

by John E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Artemisa Echiribel
Nov 23, 2022 -

MINI of Ontario responded

We are honored you took the time to write us a review about your experience, John. We appreciate your business and are pleased to hear that our team was pleasant and eager to help during your visit. Come back and see us soon at MINI of Ontario.

November 17, 2022

Easy to make an appointment. Very good service. Estimate time is faster then I except More

by Mia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Pielemeier
Nov 18, 2022 -

MINI of Ontario responded

Mia, we are so grateful for this spectacular rating. Our team is excited to hear about the easy and fast service we provided you with. Come back and see us at MINI of Ontario anytime.

November 15, 2022

Always a nice experience. Have purchased two new cars from them. Marcos in the service dept. is always so helpful and professional. More

by plounis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos
Nov 20, 2022 -

MINI of Ontario responded

Thank you for your loyal business with us at MINI of Ontario! We are delighted to know our Sales and Service Teams always provide you with helpful and professional service. Please let us know if there is anything in the future we can assist you with.

November 10, 2022

Excellent customer service, and friendly staff. It made it much easier waiting for my vehicle. More

by razg07
Recommend Dealer
Yes
Employees Worked With
Doug Pielemeier
Nov 12, 2022 -

MINI of Ontario responded

Hi! It is a pleasure having you here at MINI of Ontario and we greatly appreciate the 5-star review! Our staff makes it our priority to ensure that they provide excellent and friendly customer service. We truly appreciate your patronage! Thank you for being our valued customer, and we hope to work with you again in the future!

More
November 02, 2022

Customer service is outstanding and service repairs were prompt and thorough. Always provided a loaner car so never any inconvenience. More

by Doug Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos
Nov 05, 2022 -

MINI of Ontario responded

Doug, thank you for your five-star review. We here at MINI of Ontario are thrilled to learn you were provided outstanding customer service and repairs were completed promptly. We appreciate your business and welcome you back anytime.

October 31, 2022

It was great. The service is fast and agent is friendly and approachable. Overall. The experience is fantastic ! More

by Seng-Khooi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos, Doug Pielemeier
Nov 03, 2022 -

MINI of Ontario responded

Hello, the MINI of Ontario Service Team is friendly to all of our customers to ensure they provide a fantastic experience in a timely manner. Keep us in mind for all your auto-care needs.

October 29, 2022

I choose mini of Ontario even though they are not the closest to me. They have NEVER let me down!👍🏻👍🏻 More

by emstohr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Centeno
Nov 01, 2022 -

MINI of Ontario responded

Thank you so much for continuing to choose MINI of Ontario for all your automotive needs. We sure appreciate you as our customer and we look forward to your next visit. Stay safe and have a great day.

October 28, 2022

The team is very professional! They have nice waiting room, and they do send you videos so you can check your car working process. More

by Wen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Centeno, Doug Pielemeier
Oct 31, 2022 -

MINI of Ontario responded

Hi Wen, it's great to know that we provided you with such a positive experience here at MINI of Ontario. Thanks for the five stars and we hope you continue to choose us for all your automotive needs. Take care.

October 18, 2022

The dealership knows me and they try to keep all fixings within my budget which is very important to me. They also remember my name and are very respectful. I never have felt taken advantage. More

by Bjius@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco centeno
Oct 20, 2022 -

MINI of Ontario responded

Hello, thank you for trusting us with your vehicle. We at MINI of Ontario are thrilled to learn our Service Team is always respectful ensuring you have a positive experience with each visit. We will be honored to help you with any future servicing needs.

October 11, 2022

Employee’s are Very kind and nice. The wait was a little bit long, but I understand because I didn't make a reservation. Everything is okay and happy. Thank you. More

by qualklk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Centeno, Doug Pielemeier
Oct 12, 2022 -

MINI of Ontario responded

Thank you for this amazing review. Knowing about your experience here at MINI of Ontario is a wonderful feeling. We appreciate your kind words and awesome feedback. For additional questions or help, please feel free to contact us anytime. Have a great day!

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