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MINI of Ontario

Ontario, CA

4.8
195 Reviews

1251 Auto Center Dr.

Ontario, CA

91761

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195 Reviews of MINI of Ontario

August 08, 2023

Brought my vehicle into mini of ontario, and I regret it. The cost of "LABOR" is over $200 an hour. To me that's overpriced. They at least doubled the cost of the parts required to fix my vehicle. The didn't More

by Unsatisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Doug Pielemeier
Aug 09, 2023 -

MINI of Ontario responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about parts pricing, loaner car availability, and your overall experience with our Parts and Service Teams here at MINI of Ontario. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Colin Benham Parts Director BMW and MINI of Ontario 909 906 4061 direct cbenham@penskeautomotive.com

May 26, 2023

I bought our first MINI there our second MINI there and now our third MINI there. Friendly sale people customer pricing and great service More

by sutherlands.ca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha and Alex, Doug Pielemeier
May 27, 2023 -

MINI of Ontario responded

Congratulations on purchasing your new MINI. We are honored to have you as one of our loyal customers and learn that our Sales Team was friendly. It makes us so glad to know that you enjoyed the pricing and received great service during your visit with us here at MINI of Ontario. Thank you for your 5-star review and we happily await your next visit.

May 03, 2023

Great experience. .Everyone we dealt with were very knowledgeable and professional. Doug Small, Sam, James and the Gentleman in the Financing department - all get top More

by dkessel10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Small, Sam, the gentleman in the financing department and James, Doug Pielemeier
May 20, 2023 -

MINI of Ontario responded

Thank you for the glowing review. Our team here at MINI of Ontario is proud to read that you had a knowledgable and professional experience with us. Please feel free to contact us again if there is anything else we can do to assist you.

May 03, 2023

My 2nd mini, thanks Alex, for making it so easy. No pressure. Just fun! Will probably buy my 3rd there too! More

by patcapen
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex
May 21, 2023 -

MINI of Ontario responded

We're happy our Sales Team here at MINI of Ontario helped you find the perfect vehicle and provided an awesome car-buying experience. Thank you for the positive rating and review. Congratulations on your new Mini!

March 30, 2023

Thanks again for Mar is Centeno. Your service was excellent and we will definitely be back. More

by smcgrawwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Centeno, Doug Pielemeier
Mar 31, 2023 -

MINI of Ontario responded

We are glad you enjoyed a great experience working with our Service Team at MINI of Ontario. Thank you for your excellent review and for trusting us with all of your automotive needs. We are here if you need any further assistance.

March 28, 2023

Good expirience to be the first time buying a minnni cooper and the dealer have a good people More

by temox69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Pielemeier
Mar 29, 2023 -

MINI of Ontario responded

We're happy our Sales Team here at MINI of Ontario could provide an excellent car-buying experience. Thank you for the positive rating and review. Congratulations on your new car!

March 16, 2023

The sales staff went above and beyond to give us a great deal! Not only that, we were able to get our new 2023 Countryman delivered as promissed! Samantha and Doug are very professional. More

by MarlysRamirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha, Doug Pielemeier
Mar 17, 2023 -

MINI of Ontario responded

Hello, we are so happy to receive this excellent review from you. It is a pleasure to read that our Sales Team went above and beyond here at MINI of Ontario, and we want to congratulate you on your new 2023 MINI Countryman! Have a great rest of your day.

March 03, 2023

Excellent salesperson with great in-depth knowledge on the vehicle that I was seeking to purchase. Went over fiancé options without any haggling for a reasonable amount or price Excellent in knowledge an More

by davidsaulpaugh1207@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, Doug Pielemeier
Mar 06, 2023 -

MINI of Ontario responded

David, it is wonderful to see that you find our Sales Staff to be excellent and knowledgeable! Thanks for choosing MINI of Ontario for your purchasing needs, and congratulations on your new ride. We are always here to provide you with more reasonable pricing and great care.

February 14, 2023

Happy with the service, Marco is always friendly, helpful and keeps me up dated my car. More

by Rubenfavela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco, Doug Pielemeier
Feb 14, 2023 -

MINI of Ontario responded

We appreciate the great rating and review. Our Service Team at MINI of Ontario looks forward to meeting your needs again in the future.

February 13, 2023

The actual work on my vehicles was great. The mechanic was knowledgeable and I like the video that was done. The customer service rep was sub-par and lacking communication on updates on the More

by liv.love.93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Pielemeier
Feb 13, 2023 -

MINI of Ontario responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at MINI of Ontario and would like the opportunity to discuss the interactions that our Service Team provided you. Can you please send your contact information to me at cmandry@penskeautomotive.com? I look forward to hearing from you. Chris Mandry Service Manager MINI of Ontario cmandry@penskeautomotive.com

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