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MINI of Ontario

Ontario, CA

4.8
194 Reviews

1251 Auto Center Dr.

Ontario, CA

91761

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194 Reviews of MINI of Ontario

September 27, 2020

Ontario Mini Rocks!!!! They have online weblink they sent me to check on the actual recommendations for repair not just words but visual reasons why! More

by kmekonen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Dominguez
Sep 27, 2020 -

MINI of Ontario responded

We're super happy to know of your satisfaction. Thank you so much for taking the time to share your feedback for us! If there is anything else we can do to be of assistance, please reach out to our team. We hope you have a wonderful day!

September 26, 2020

The service was very good, i was able to obtain a loaner while they worked on my car. I definitely will be returning for future needs. More

by portiababy17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos
Sep 27, 2020 -

MINI of Ontario responded

Thank you for the great review. We are happy to know that you enjoyed our services. We look forward to working with you again.

September 15, 2020

Always have a great experience and work is always completed correctly. Ability to get updates by text message. Pay online is the newest feature that has been enabled and works great More

by Al Spain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Pielemeier
Sep 16, 2020 -

MINI of Ontario responded

Thank you for the positive feedback! We are happy to know that you always have a great experience with us and we truly look forward to any future visits!

September 01, 2020

I only trust Marcos Centeno with my car service. I will not take my car anywhere else. He always makes sure my car is taken care of. More

by SB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Centeno
Sep 02, 2020 -

MINI of Ontario responded

Thank you for the feedback! We are happy to know that you have had good service experiences with us and with the help of Marcos. We truly value your business and kind words!

September 01, 2020

The dealer is a good place to go to for assistance, they cover everything with you that needs to be done in order to keep your car running up to date. More

by boucerollskate23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos centeno
Sep 01, 2020 -

MINI of Ontario responded

Hi there, thank you for the wonderful review! We're happy to know our team has given you excellent service. We hope you consider us again in the future.

August 17, 2020

My service advisor, Marcos Centeno is always willing to address any questions or concerns I may have about my vehicle. He makes sure my concerns have been met. More

by msvaleriedaniels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Centeno
Aug 17, 2020 -

MINI of Ontario responded

Thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs.

August 08, 2020

Well we were told we had a blown engine and Was charged $175.00 and did You nothing as to repairs. However after driving 55 miles to home. There was no heating no trouble even going over Cajon Pass. We ar More

by Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Will, Doug Pielemeier
Aug 09, 2020 -

MINI of Ontario responded

Anderson, I regret to learn about your disappointment regarding the services we provided. Given the opportunity, I would like to speak with you about your experience. Please email me at cbenham@penskeautomotive.com. Thank you, Colin Benham Service and Parts Director MINI of Ontario (909) 906-4151 cbenham@penskeautomotive.com

July 15, 2020

Excellent service personnel. Friendly, knowledgeable and very professional. My Mini was completed as promised, even with a car wash!!! Marcos was really helpful and knew what my vehicle needed and got it More

by Louseepher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcos Centeno, Doug Pielemeier
Jul 16, 2020 -

MINI of Ontario responded

Hi there, we're thrilled to know Marcos went above and beyond to help you, in true MINI of Ontario fashion! Thank you for trusting us to service your vehicle and we hope to see you again.

July 07, 2020

Took 2 days to find nothing wrong with my sunroof and rear view camera, though some sort of unsafe was done in the camera because it does appear different. They did fix the issue with my headlight, but i More

by sandeylou
Recommend Dealer
Yes
Employees Worked With
Marcos Centero
Jul 08, 2020 -

MINI of Ontario responded

​Hi, ​ Thank you for sharing your comments. Feedback is important to us and I would like to better understand any customer service that did not meet your expectations so I can address any concerns. Will you please contact me at cbenham@penskeautomotive.com. ​Best, ​Colin Benham Service and Parts Director MINI of Ontario (909) 906-4151 cbenham@penskeautomotive.com

June 27, 2020

Marcos service advisor keeps me informed We have good Marcos service advisor keeps me informed We have good chats on the phone, the texting process made thing easy for both customers and your. Great jo More

by dtran12
Recommend Dealer
Yes
Employees Worked With
Marcos
Jun 28, 2020 -

MINI of Ontario responded

Thank you for the great review. We will be sure to thank Marcos for making your experience easy. Let us know if there is anything else we can help you with. We look forward to working with you again.