MINI of Mt. Laurel

I love mini of Mt. Laurel NJ. The sales people and workers are always very helpful! Tonya & Sherrod always inform me of any problems if any with my vehicle and they tr Laurel NJ. The sales people and workers are always very helpful! Tonya & Sherrod always inform me of any problems if any with my vehicle and they try to keep me safe on the road, not to mention whenever I come, they always have a loaner car available for me. I'll always continue to use mini of Mt. Laurel for my car car. I'm happy knowing I can trust them with my vehicle. What I loke mostly about Mini & BMW they work together as a team and they're very professional and quick. I'd definitely purchase a vehicle again and refer family & friends. Thank you. Mrs. James ~ More

They service the car at the time of appointment showing a video of car what they where doing and waiting area was pristine video of car what they where doing and waiting area was pristine More

Always a great experience at MINI of Mt Laurel! Sherard my service advisor is excellent! Sherard my service advisor is excellent! More

It was a pleasure to work with Thomas Crone & his manager, Chad Dubrow in the purchase of my new Mini Clubman. Neither exerted any pressure on us to make a quick decision as is sometimes the case wit manager, Chad Dubrow in the purchase of my new Mini Clubman. Neither exerted any pressure on us to make a quick decision as is sometimes the case with other dealerships. This was the best car buying experience we’ve had in many years and I would not hesitate to work with Mini of Mt. Laurel in the future. More

Mini of Mt Laurel is absolutely the best . . great customer service.. beautiful cars if you’re looking for a mini cooper or bmw this is the spot!! . great customer service.. beautiful cars if you’re looking for a mini cooper or bmw this is the spot!! More

As always Sherard Thornhill provided exceptional service! What a truly remarkable service representative you have in him and I honestly don't know if he is a manager, but if he is not he should be! He not o What a truly remarkable service representative you have in him and I honestly don't know if he is a manager, but if he is not he should be! He not only remembers who I am, but he makes sure any issues I am having with my MINI are addressed and goes out of his way to make sure that my car is well cared for and he makes both my husband and I feel like a part of the MINI family. This was my first time at the dealership since it merged with the BMW across the way and I was concerned it would lose that homey feel that the other dealership had. While it is bigger, Sherard made it feel as inviting as always, he showed me around where I could sit and get some work done in the BMW Lounge, and he also told me about the upstairs MINI lounge, which I'm glad he did because I saw Steph Dobosh there and my husband has been speaking with Steph about getting a new MINI. Steph is also fantastic and we can't imagine buying or leasing cars from anyone else there -- although everyone is great! - to my husband and I Sherard and Steph feel like family members. There's a reason why MINI owners wave at each other - because special people work for MINI and these two employees definitely enforce that for the brand. They could definitely be customer service trainers! And of course, as for the service, I got my headlight fixed, my oil changed (because I have the oil package deal) and was in and out faster than I had expected. This was my first time waiting for my car, but I would do it again. I really love how they send me a text message with the work that was done on my car. A great feature! More

First visit since Mini moved to beautiful new facility. Staff welcoming and attentive. Kept me informed while I was waiting for my vehicle to be serviced. Staff welcoming and attentive. Kept me informed while I was waiting for my vehicle to be serviced. More

Sherard and the entire service department are exceptional. Timely, professional and high quality service are the norm. exceptional. Timely, professional and high quality service are the norm. More

Great experience. Outstanding staff and very knowledgeable. Would recommend for others looking to purchase mini cooper Outstanding staff and very knowledgeable. Would recommend for others looking to purchase mini cooper More

From start to finish the staff is friendly, knowledgeable and willing to make the purchasing process pleasant. and willing to make the purchasing process pleasant. More