MINI of Montgomery County

Just got a car from this dealership. Josh helped me throughout the entire process. He was very nice and accomodating during the whole thing. He didn't rush us and gladly answered all the Josh helped me throughout the entire process. He was very nice and accomodating during the whole thing. He didn't rush us and gladly answered all the questions we had for him. He definitely made the whole experience more pleasant and less stressful! More

Edio was wonderful! Knowledgeable and helpful and respectful! The whole experience was easy and low stress. Knowledgeable and helpful and respectful! The whole experience was easy and low stress. More

The process was quick, easy and painless. Edio, my motoring advisor, was the BEST. This dealership has never done me wrong. Edio, my motoring advisor, was the BEST. This dealership has never done me wrong. More

Excellent and swift service! Salesmen Josh T. And GM Nick K. Provided excellent service and were very welcoming and enjoyable to work with. Highly recommend. Salesmen Josh T. And GM Nick K. Provided excellent service and were very welcoming and enjoyable to work with. Highly recommend. More

Bought a JCW roadster and within 3 days the transmission light was on. Brought it back and was told they’d fix it at no charge, so far so good. This is my 3rd mini. They gave me a loaner free. That earns th light was on. Brought it back and was told they’d fix it at no charge, so far so good. This is my 3rd mini. They gave me a loaner free. That earns them a star however, the report I got back states they found out my car with only 13K miles on the odometer has a junkyard transmission. They redid the wiring harness & changed the transmission fluid. Drove it 10 miles & gave it back. Their finance guy can’t be bothered to contact me with any of the paperwork I signed. Contacting the dealer by phone got me nowhere. I had to drive back up there to get the first copy of the financials, still haven’t received the second. I’ll take it to my BMW mechanic, who will talk to me & will reveal all the other issues this almost new JCW has. Brakes for sure, not just new pads but a brake bleed. These guys assume cars are a mystery to everyone, thankfully I know mechanics who can do the work & in less than 40 days, that’s how long mini Gaithersberg had my car. More

Should have gone with my gut instinct! ! Buyers beware if you are purchasing a used non MINI vehicle from here. I purchased a very nice looking 2017 Audi Q7. Salesman and Finance were prett ! Buyers beware if you are purchasing a used non MINI vehicle from here. I purchased a very nice looking 2017 Audi Q7. Salesman and Finance were pretty nice but the SUV was misrepresented. Unfortunately, I couldn't get an appointment with Audi soon after purchasing the Q7 to get it looked over, but once I did, I was informed that I had over $2K worth of suspension repairs as well as a failing waterpump system (another $1K+ repair) where you are able to see dried residual coolant all over the front engine bay. That I know of, there is no 30 day or similar policy to return the vehicle so you are stuck with your purchase. Though this vehicle was MD inspected, it did not coincide with the actual results after verifying with Audi. I will not mention who MINI utilized for the inspection but I would recommend either having your own mechanic inspect your used vehicles or getting it inspected ASAP to know exactly what you are getting into. More

Mini can only be serviced at a Mini dealer. Cost of service much higher than other service stations. I regret buying a Mini and don’t recommend it. My mini (2013) has less than 30,000 miles. Cost of service much higher than other service stations. I regret buying a Mini and don’t recommend it. My mini (2013) has less than 30,000 miles. has had many service issues. The latest is the AC. Less tan 400 miles ago, I brought it in for repair. The reason for the lack of AC hadn’t been found, but cost over $173 for the diagnosis. I brought my 1924 Subaru in for lack of AC to a local service station a week after bringing the Mini in for AC repair. For the same dye diagnosis the charge was $114. My Mini is again at the dealership, less than 400 miles since the AC diagnosis, because the A C isn’t working. Will never purchase a Mini again!! More

I don't know what it is with these Maryland dealers but seems that trying to take advantage of, and burn serious cash buyers, is their forte'. Tried to purchase a virtually new Honda Fit from these clowns seems that trying to take advantage of, and burn serious cash buyers, is their forte'. Tried to purchase a virtually new Honda Fit from these clowns and they attempted to pile on almost $2500 in BS dealer fees...a few of which had some incredibly fascinating names. Rather put a bullet thru my head than deal with these bozos. More