MINI of Montgomery County
Gaithersburg, MD
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Forget about getting extended service warranty. It will just take forever or near impossible getting a refund from Finance Team or Nick Kumar. It will just take forever or near impossible getting a refund from Finance Team or Nick Kumar. More
I purchased my Mini from Dennis last month. Dennis and the team made the purchase easy and went above and beyond to make it look great. While there are other Mini dealerships in the area, this Dennis and the team made the purchase easy and went above and beyond to make it look great. While there are other Mini dealerships in the area, this dealership gave me the best price. This is my first Mini and I love the car. More
Very responsive, organized, and made the purchasing very easy. My sales contact was Joshua Tejeda. He was awesome....very responsive and personable. Highly recommend this dealer. easy. My sales contact was Joshua Tejeda. He was awesome....very responsive and personable. Highly recommend this dealer. More
MINI of Montgomery County dealership is an honest dealership who treats their customers right. I'm glad I purchased my MINI from this dealership back in 2017 as the ownership has ethics and cares abo dealership who treats their customers right. I'm glad I purchased my MINI from this dealership back in 2017 as the ownership has ethics and cares about their past customers. I recommend this dealership. More
Very attentive personnel. Clean and welcoming facility. Willing to work with customers. Very satisfied with the experience and enjoying my new vehicle. Their customer service Clean and welcoming facility. Willing to work with customers. Very satisfied with the experience and enjoying my new vehicle. Their customer service is exceptional! More
My family's introduction to this dealership was initially via email inquiry to their Service Department on a used Mini as a first vehicle for our teenage daughter. While the Mini was for sale at a different via email inquiry to their Service Department on a used Mini as a first vehicle for our teenage daughter. While the Mini was for sale at a different non-Mini dealership, the Service Advisor (Raul) responded to my email and questions on recommended repairs to the vehicle. Without this information, we potentially may have purchased a vehicle requiring more in critical/expensive repairs than the selling price of the vehicle. We were so impressed with the Service Advisor's assistance and concern for our daughter that we went to the dealership to personally meet and thank him. Raul was professional and well-versed on the required repairs as well as other repairs I had researched on my own. I have to say that after years of dealing with service departments of different vehicles we have owned (Chevrolet, Infinity, Ford, Acura, Harley, etc.), this was by far the nicest and most concerned Service Advisor we have ever met. We are still looking for the right used Mini and this would be the dealership we want to work with going forward. We also met one of the Customer Service Motoring Advisor's (Jimmy) and he answered all of our questions on various models/features on the Mini lineup. Again, another professional, friendly, no-pressure discussion which was beyond refreshing given our past experience with other dealerships and sales personnel. Kudos Mini of Montgomery County! More