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MINI of Montgomery County

Gaithersburg, MD

4.7
148 Reviews

820 Russell Ave

Gaithersburg, MD

20879

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Showing 148 reviews

November 01, 2024

I recently purchased a new mini country man 4s, the experience was amazing and awesome, my salesperson Emily was outstanding, she went above and beyond to make the deal successful. I highly recommend h More

by Carl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily ortiz
Nov 04, 2024 -

MINI of Montgomery County responded

Carl, we're delighted to hear that Emily provided such an outstanding experience at MINI of Montgomery County! Thank you for the recommendation and enjoy your new Mini Countryman 4S!

October 27, 2024

3rd Mini from this dealership. We drive 50 plus miles to get to because of the exceptional sales service! Our local dealer doesn't even call us back! Edio our salesman was knowled More

by debbie.oshea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edio Alarcon
Oct 28, 2024 -

MINI of Montgomery County responded

Thank you for making the journey to MINI of Montgomery County once again, Debbie! We're delighted that Edio and our team provided exceptional service, making your experience quick and easy. We appreciate your loyalty and look forward to serving you in the future!

October 18, 2024

I had a highly disappointing experience with the service department at Mini of Montgomery. On October 5, 2024, I brought my MINI in for an alignment issue that had already caused uneven tire wear. I initial More

by abe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raul service desk
Nov 12, 2024 -

MINI of Montgomery County responded

Thank you for the feedback, Abe. We apologize for any miscommunications. As our General Manager, Nick, explained to you, we were able to perform an alignment successfully per your request. If you do decide to fix the control arm, we will perform an alignment free of charge as a courtesy. Take care.

July 10, 2024

We had an excellent experience with Mini of Montgomery Country with Brian as our sales consultant. Brian was patient, helpful, friendly, and welcoming to our family. We ended up selecting a Blue 2025 C More

by Stevemax07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian and Luis
Jul 10, 2024 -

MINI of Montgomery County responded

Thanks for sharing your wonderful experience with us at MINI of Montgomery County! We're delighted to hear that Brian and Luis made the process seamless and enjoyable. Enjoy your new Blue 2025 Countryman, and don't hesitate to reach out if you need anything else!

July 04, 2024

In our search for an electric Mini Cooper SE we had the pleasure of conversing with Brian Keener by phone on many occasions. To our delight his friendly British accent made us feel at home in Mini Cooperla More

by dsfortier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Keener, Kermit Ferguson. Both gentlemen were A+ helpful in assisting us.
Jul 05, 2024 -

MINI of Montgomery County responded

We're so glad to hear Brian made your MINI of Montgomery County experience delightful and informative! It's great knowing you felt at home and found the perfect Mini Cooper SE. Enjoy every drive in your new electric car!

June 28, 2024

Josh our sales man was very helpful and very low pressure and that is comforting! More

by mattnc55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Tejeda
Jun 28, 2024 -

MINI of Montgomery County responded

We are glad to hear that Josh provided an excellent purchasing experience! Thanks for choosing MINI of Montgomery County.

May 09, 2024

Awesome Buying Experience - Don't hesitate to get your Mini from Mini of Montgomery County. After a short break from the brand, I returned back and I bought my new Countryman 2025 - and I couldn't be happ More

by funasianguy4u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh, Kermit and Luis
May 10, 2024 -

MINI of Montgomery County responded

We're over the moon to know that you had such a positive experience with Josh, Kermit, Luis, and our team at MINI of Montgomery County! We strive for joyful interactions and hassle-free experiences. Enjoy your new 2025 Countryman!

March 20, 2024

I've had my 2014 Mini regularly serviced there for the past couple of years, although I had not purchased it there. Their service last week though was amazing! Mini had died in my driveway with an obvious More

by rjfreedman01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul
Mar 20, 2024 -

MINI of Montgomery County responded

RJ, we're glad to know that Raul and our team at MINI of Montgomery County were able to help you out with your Mini's issue. We strive for integrity in all aspects of our service. Thanks for the fantastic review!

March 02, 2024

Josh and Nick were amazing in helping me find the right mini. The process was seamless from beginning to end. Everyone we encountered was friendly and made sure we were taken care of. More

by JaneenH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Tejada, Nick Kuhar
Mar 04, 2024 -

MINI of Montgomery County responded

Janeen, it's great to know that Josh and Nick were able to assist you in finding the perfect Mini at MINI of Montgomery County. We're glad your experience was seamless and friendly!

February 29, 2024

Brian Keener made my leasing of a Mini Cooper SE a breeze and very enjoyable. More

by samumford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Keener, Emily, Neil
Feb 29, 2024 -

MINI of Montgomery County responded

We're thrilled to hear Brian made your leasing experience at MINI of Montgomery County a smooth success! Enjoy your new MINI Cooper SE!

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