MINI of Las Vegas

No go Recently purchased a 10k used car. Provided a check for the down payment. It was agreed the check would be held until financing was approved. Financin Recently purchased a 10k used car. Provided a check for the down payment. It was agreed the check would be held until financing was approved. Financing was approved, went in to sign revised official paperwork, decided to just have them debit my bank account for the down payment. Done, no problem. Got the check back. 30 days later they somehow cashed the check, even though we had the physical check, and my debit payment already cleared. As of writing MINI of Las Vegas has submitted the check to my bank twice prompting overdraft fees and calls from Chase fraud protection. This nearly locked the account down; luckily Chase is pretty understanding. We cannot get a hold of the finance manager or anyone at the dealership who is willing to assist us. All we can do is leave messages that are not being returned. My initial purchasing experience was less than stellar but I chalked it up to it being the typical car buying experience but these post purchase shenanigans are too much to not finally leave a review. More

Dealership DAMAGED NEW 2015 Cooper Service Manager claims door CRUSHED roof but it looks VANDALIZED!! GM refused to Pay for DAMAGE!! I AM DISABLED-brain injury- I'm terrified of BULLYIN Service Manager claims door CRUSHED roof but it looks VANDALIZED!! GM refused to Pay for DAMAGE!! I AM DISABLED-brain injury- I'm terrified of BULLYING & more DAMAGE to my NEW Cooper. More

Amazing service experience I drove 350 miles for a long 4th of July weekend and my son's birthday celebration when my engine light came on. Dominic fit me in Friday afternoon, p I drove 350 miles for a long 4th of July weekend and my son's birthday celebration when my engine light came on. Dominic fit me in Friday afternoon, provided shuttle service so our vacation wasn't a bust and had my car fix and ready to go in a few short hours. Everyone was friendly and went out of their way to accommodate us. Thank you Dominic, Koa and the rest of the staff at Mini Las Vegas! More

The dealership staff was amazing and very pleasant to deal with. I'm glad I got the chance to bring the car in, my wife usually does but it makes me feel good to know she is so well taken care of. Thanks deal with. I'm glad I got the chance to bring the car in, my wife usually does but it makes me feel good to know she is so well taken care of. Thanks again to the team at MINI of Las Vegas for all there hardwork and efforts. More

Phredd has helped me on two occasions when I had a later appointment with another service rep. He's always welcomed me even though I was early. What a great employee. Thanks! Randy McPhail appointment with another service rep. He's always welcomed me even though I was early. What a great employee. Thanks! Randy McPhail More

Alexa was great! Very friendly. Very attentive. And knows the product well. If all staff at the dealership were like her it would have been 5 stars across the board. the product well. If all staff at the dealership were like her it would have been 5 stars across the board. More

Dealership and my salesperson (Alexa) were great. They cut to the chase on a deal and worked hard to get it all pput together and me out the door. Check out was simple and the car was clean and ready to cut to the chase on a deal and worked hard to get it all pput together and me out the door. Check out was simple and the car was clean and ready to go. Highly recommend Alexa to anyone who wants to work with a relaxed salesperson who you genuinely like when the tranwsaction is over. More

We had previously contacted/visited another dealer for the purchase of a new 2013 Toyota Sienna and felt a lack of attention from their sales representative. We decided to visit Desert Toyota and for the the purchase of a new 2013 Toyota Sienna and felt a lack of attention from their sales representative. We decided to visit Desert Toyota and for the first time in dealing with a car dealer, we found someone in Mr Levasseur that he not only did listen, but did all possible in his power to meet our requirement. And as a result of his expertise and salesmanship, we bought a new car that met our needs. He even went as far as calling back (after the deal was done) to ensure that all was to our satisfaction. As a result of our experience with him and the dealership, we would always recommend Desert Toyota to our friends. More