MINI of Glencoe North Shore

QX60 service Oil change & tire rotation done to my satisfaction. Breakfast was also served and was complimentary. This is an amenity that probably is not offered Oil change & tire rotation done to my satisfaction. Breakfast was also served and was complimentary. This is an amenity that probably is not offered at very many dealerships, but is appreciated. More

Needed to add the SOS software. When in for an Oil change and was notified that I did not have "onStar." Even though I think I made my service rep, Dave, late for the Cubs game - he When in for an Oil change and was notified that I did not have "onStar." Even though I think I made my service rep, Dave, late for the Cubs game - he made a sure I was completely taken care of. The only downfall was that the actual service was slow to no fault of the rep. More

Efficient service in a comfortable waiting area. Free hot breakfast made to order. Recommended services are explained. Not pressured to perform immediately. Ca service in a comfortable waiting area. Free hot breakfast made to order. Recommended services are explained. Not pressured to perform immediately. Car wash also included. More

Great Service Tommy was wonderful. Aside from being courteous and friendly he communicated accurately what needed to be done. The service was great. The loaner Tommy was wonderful. Aside from being courteous and friendly he communicated accurately what needed to be done. The service was great. The loaner was ready for me and I was in and out quickly. More

Got my tire fixed Food and staff are great. It makes the 2 hour wait go by fast. Everyone is always friendly and welcoming. I will always go back for service. Food and staff are great. It makes the 2 hour wait go by fast. Everyone is always friendly and welcoming. I will always go back for service. More

Professional and quick service My sixth Infinity and always have great service at Fields. Will go out of my way to purchase and have service done at Fields. Facility is first class My sixth Infinity and always have great service at Fields. Will go out of my way to purchase and have service done at Fields. Facility is first class More

Sixty Thousand Maintenance While we live in the City, our experience with the Fields Infiniti both sales and service has always been truly exceptional. We would never go anywhe While we live in the City, our experience with the Fields Infiniti both sales and service has always been truly exceptional. We would never go anywhere else. More

Service Experience Quickest service associate I experienced. Had my loaner ready and pulled in "front" of my car instead of behind. So when I was ready to leave with all Quickest service associate I experienced. Had my loaner ready and pulled in "front" of my car instead of behind. So when I was ready to leave with all my belongings I could just drive away. Instead of the usual waiting for someone to move my car. When my car was ready he called and texted me. Thank you Ariani! More

Tommy is a wonderful Service Advisor Tommy treats you as customer but with the comfortable attitude of a friend. I always trust what he tells me and he is always humble. He is the perso Tommy treats you as customer but with the comfortable attitude of a friend. I always trust what he tells me and he is always humble. He is the person I would send my spouse to and know she would receive accurate and fair advice even though her lack of knowledge about cars makes her vulnerable, That is the sign of a great service advisor. More

Computer update on 2011 G37S Great service, very responsive and truly wanted to get the problem resolved ASAP. From the initial phone call to exiting the dealership everything wa Great service, very responsive and truly wanted to get the problem resolved ASAP. From the initial phone call to exiting the dealership everything was handled in a first class manner. More