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MINI of Glencoe North Shore

Glencoe, IL

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268 Reviews

2100 Frontage Road

Glencoe, IL

60022

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Showing 268 reviews

October 19, 2011

I was very pleased with friendly service at Fields Infiniti. Jim worked diligently to insure that I left happy AND with the car I wanted. This has been the best car buying experience I've have thus fa More

by Tamitchell1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Taylor
October 17, 2011

The dealership goes above and beyond to accommodate and please all customers. Viktor V was very helpful, patient and not pushy at all. He was so wonderful to work with. I would highly recommend this dealer More

by jmeisel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Viktor V
October 15, 2011

I have been dealing with Fields Auto for almost 20 years. My family and friends all bought their cars at various Fields locations from Infiniti to Volvo to BMW. The Fields organization stands behind all of More

by AHorsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Chavez/Jim Iverson
October 12, 2011

The entire experience of purchasing my 2012 G37x was pleasant except paying for it of course. LOL The car is awesome and Sal did everything he could to speed up the process. I love the cafe and so More

by laurel didier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal
October 10, 2011

Great service, great people, great cars! Highly recommend to visit. Please ask for sales person Andy. He can help you to make the best choice in the car! More

by kcollazo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
andy
October 02, 2011

Excellent service! Worked fast and had a strong customer service focus. Andy Hernandez is a top notch Salesman and works for you. Highly recommended! Great value and incredible facility....come hungry... More

by Davetredo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Hernandez
October 01, 2011

I have been more impressed with Fields Infinity than any dealership that I have ever been in. Additionally, Andy is by far the best and most professional car salesperson that I have ever worked with. More

by treynes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Hernandez
July 29, 2011

I bought my car and it was missing second key and cargo net.Sales person promissed me to take care of it. Newer called me back.I went to dealer and talk to him and he was bla bla ill call you.Its been 2 m More

by imperator1263
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sal Safavi
Jun 22, 2016 -

MINI of Glencoe North Shore responded

Thank you for your feedback in the past. In the time since your review, Fields Infiniti has changed our Management, staff and policies to reflect that we are dedicated to providing only the highest level of customer service. I invite you to visit us again and experience the new Fields difference. You may also contact me, Jim Iverson, the new General Manager at (847) 998-5200, or via email at jim.iverson@fieldsauto.com if you have any questions. Thank you and I look forward to the opportunity to serve your automotive needs. Sincerely, Jim Iverson, General Manager.

June 27, 2011

We purchased our new QX 56 from Fields Infinit. We had excellent experience with our sales man - Bill - and the showroom manager - Steven -. However, Mr. Adrian Bastea was extremely rude and unprofessiona More

by Chicagoman2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adrian Bastea
Jun 22, 2016 -

MINI of Glencoe North Shore responded

Thank you for your feedback in the past. In the time since your review, Fields Infiniti has changed our Management, staff and policies to reflect that we are dedicated to providing only the highest level of customer service. I invite you to visit us again and experience the new Fields difference. You may also contact me, Jim Iverson, the new General Manager at (847) 998-5200, or via email at jim.iverson@fieldsauto.com if you have any questions. Thank you and I look forward to the opportunity to serve your automotive needs. Sincerely, Jim Iverson, General Manager.

June 15, 2011

Stay away from this dealer. I ordered a new G and when the car finally came in they wanted another $1,200 for it and would not honor the deal that they made in writing. After speaking with the sales manag More

by ej2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim, Matt, Brian
Jun 22, 2016 -

MINI of Glencoe North Shore responded

Thank you for your feedback in the past. In the time since your review, Fields Infiniti has changed our Management, staff and policies to reflect that we are dedicated to providing only the highest level of customer service. I invite you to visit us again and experience the new Fields difference. You may also contact me, Jim Iverson, the new General Manager at (847) 998-5200, or via email at jim.iverson@fieldsauto.com if you have any questions. Thank you and I look forward to the opportunity to serve your automotive needs. Sincerely, Jim Iverson, General Manager.

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