MINI of Glencoe North Shore

Very pleasant experience My wife actually brought the car in for the services it needed and was amazed how helpful all people were. I received texts on my phone as to the prog My wife actually brought the car in for the services it needed and was amazed how helpful all people were. I received texts on my phone as to the progress of the service being done and it allowed us to plan on when the car would be ready for pick-up. The service technician was able to locate and fix a "rattle" I have had in the dashboard as well as perform all the other general maintenance needed. Upon picking up the car the technician was very helpful in assisting my wife in re-adjusting "her" driving seat settings. Overall it was a pleasant experience. More

Routine service Great to work with. Efficient, punctual, very friendly and accommodating. I have always had a pleasant experience here with everyone I have had the pl Great to work with. Efficient, punctual, very friendly and accommodating. I have always had a pleasant experience here with everyone I have had the pleasure of working with. More

Excellent care of my Infinity M37! The service is consistently prompt, carefully explained, and completed in a timely matter and excellent qulaity. The environment is very comfortable a The service is consistently prompt, carefully explained, and completed in a timely matter and excellent qulaity. The environment is very comfortable and gracious. It was a pleasure. More

Service for car. I had an oil change and brakes replaced. Mthemwork,was done well. Tommy Nikolov is a great service representative. Always knowledgeable and courteou I had an oil change and brakes replaced. Mthemwork,was done well. Tommy Nikolov is a great service representative. Always knowledgeable and courteous. George Fan is an awesome salesman. More

Always exceptional We only buy Infiniti cars and there are two reasons; the quality of the product and equally important; the quality of the service. Fields has always We only buy Infiniti cars and there are two reasons; the quality of the product and equally important; the quality of the service. Fields has always provided a first rate service experience; getting the job done right, pleasant and helpful people and a nice place to wait if you so choose. More

Easy Maintenance Easy to get normal maintenance, did a great job cleaning the car! I have used Fields Infinity for maintenance, vehicle purchase, has always been a gre Easy to get normal maintenance, did a great job cleaning the car! I have used Fields Infinity for maintenance, vehicle purchase, has always been a great experience. More

2011 M5.6 check engine light Had car towed in when warning light went on and could not drive above 10mph. Prompt, courteous and considerate service. Received a loaner similar to m Had car towed in when warning light went on and could not drive above 10mph. Prompt, courteous and considerate service. Received a loaner similar to my car and was able to get back to work timely. Was an expensive repair covered under recall unknown to me, was even offered lunch when in to pickup. Car runs like new. Love the Fields dealership. More

Field Infiniti This place is absolutely amazing. Im always in and out faster than I expect for service which sometimes upsets because the place is so nice! Complimen This place is absolutely amazing. Im always in and out faster than I expect for service which sometimes upsets because the place is so nice! Complimentary breakfast, lunch or dinner while you wait with snacks, coffee, fruit flavored water and a comfortable TV area. My service managers are always attentive and make me feel so important! More

Outstanding every visit Fields is the best dealership - customer service - quality - hospitalit. Your staff is exceptional - Tommy and Arvi are truly the best at the craf Fields is the best dealership - customer service - quality - hospitalit. Your staff is exceptional - Tommy and Arvi are truly the best at the craft. I look forward to my appointments....because of Fields! More

Wonderful and easy service. EVERYTHING WAS MADE EASY AND SIMPLE BY JUAN THE SERVICE WRITER. HAD TO BRING IN THE CAR A SECOND TIME BECAUSE THE KEY FOB WASN'T WORKING CORRECTLY EVE EVERYTHING WAS MADE EASY AND SIMPLE BY JUAN THE SERVICE WRITER. HAD TO BRING IN THE CAR A SECOND TIME BECAUSE THE KEY FOB WASN'T WORKING CORRECTLY EVEN THOUGH THEY COULDN'T FIND ANYTHING WRONG AND IT WORKED WHEN I PICKED IT UP IN AFTERNOON, A CAR WAS WATING AND READY FOR ME TO GET BACK TO THE CITY IN THE AM. More