Back

MINI of Glencoe North Shore

Glencoe, IL

not yet
rated
269 Reviews

2100 Frontage Road

Glencoe, IL

60022

Directions

By Type

Showing 269 reviews

July 16, 2017

Good job Very pleasant experience with Juan and the service department. We also love the breakfast and the nice people who work there. We would recommend Inf More

by Susan Sarmiento
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan was exceptional.
May 30, 2018 -

MINI of Glencoe North Shore responded

I’m delighted our Team accomplished a 5-Star experience for you, thank you for your business! Kind regards, Tony Marino, the new General Manager.

July 16, 2017

Exceptional Customer Service The customer service from the time I came in until the time I left everyone was very helpful and explained the services that need to be done to my veh More

by SharG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
May 30, 2018 -

MINI of Glencoe North Shore responded

If we may improve on future experiences in any way, please let me know. Sincerely, Tony Marino, the new General Manager – Fields INFINITI Glencoe.

July 15, 2017

Oil change Very helpful. Good communication regarding what upcoming needs my car has coming up. Always work hard to get me right in for an appointment. Excell More

by Infiniti1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Hubert
May 30, 2018 -

MINI of Glencoe North Shore responded

Please feel free to reach out to me directly if there is anything we may do to ameliorate your future appointments here at Fields INFINITI Glencoe. Warm regards, Tony Marino, the new General Manager.

July 12, 2017

Great Service The rep greeted me timely and kept me updated on eta and price. I would recommend this dealership to others. Really efficient service. More

by Jklempe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David ritter
May 30, 2018 -

MINI of Glencoe North Shore responded

Thank you! We highly value your patronage and thank you for your business. All the best, Tony Marino, the new General Manager.

July 10, 2017

Courteous service writer, prompt service. II was there for a passenger air bag recall. I expected to be there for one to two hours. The repair was completed in 40 minutes. GREAT ! More

by Frank Fagiano
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Nikolov
May 30, 2018 -

MINI of Glencoe North Shore responded

We’ll be sure to share your rating with our Staff. Fields Matters Because You Matter. With appreciation, Tony Marino, the new General Manager.

July 10, 2017

Very good service , people are very kind and take the time to explain the issue. Very nice breakfast as well is included in the service. More

by ckaloc2002
Recommend Dealer
Yes
Employees Worked With
Juan Macias
May 30, 2018 -

MINI of Glencoe North Shore responded

It’s wonderful to learn our Team provided you with a satisfactory experience, thank you for your rating and your business. Best regards, Tony Marino, the new General Manager.

July 09, 2017

review our vehicle was treated to the best caring and service anyone could ask for...the dealership is truly wonderful and makes what could be a painful expe More

by infiniti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
May 30, 2018 -

MINI of Glencoe North Shore responded

Thank you for the excellent grade! We’re dedicated to providing you with only the best experience in the future. Thanks for choosing Fields INFINITI Glencoe. Respectfully, Tony Marino, the new General Manager.

July 07, 2017

Fast and Friendly service The team at Fields Infiniti were fast and courteous. I was out in less than an hour and was a walk in. The amenities made the time pass even faster More

by Frank J Andreou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Hubert
May 30, 2018 -

MINI of Glencoe North Shore responded

We appreciate your business and your loyalty. Kind regards, Tony Marino, the new General Manager.

July 04, 2017

Tommy and his team are great Always a great service experience. Prompt service - availability of loaner cars and good quality work. Feel fairly treated. Facility is very clean More

by Alex Jacobson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy in service
May 30, 2018 -

MINI of Glencoe North Shore responded

We are devoted to making sure you unfailingly enjoy a 5-Star experience on every visit. Many thanks and take care, Tony Marino, the new General Manager.

July 02, 2017

Oil change Very good - nice if the internal car wash was more thorough - they finished faster than I thought. Nice breakfast while I was waiting. I will come b More

by Goschwartz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
May 30, 2018 -

MINI of Glencoe North Shore responded

Thank you for your feedback, I will share this with our Team. Our Staff looks forward to the opportunity to serve your automotive needs in the future. Best regards, Tony Marino, the new General Manager.

...
12
...