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MINI of Fairfield County - Service Center

Darien, CT

4.6
533 Reviews

533 Reviews of MINI of Fairfield County - Service Center

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May 06, 2021

BEST customer service EVER! Welcomed me right into the MINI family. EXTREMELY professional and informative. Never driven a MINI before, I am so grateful to the service representatives that helped me. Liz More

by allisonbryant2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zappulla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Escobar
May 05, 2021

I have been getting service here for almost 20 years and am always happy with the work and the courtesy extended. I have full faith with the crew at Mini Fairfield county. More

by LMICHELEFREDERICK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

Mini of Fairfield's service department is the best around. Courteous & knowledgeable. The video sent was a great added feature & helped me understand what was done. Great group of people! More

by DICHIARA99
Recommend Dealer
Yes
Employees Worked With
Joy Teodosio, Liz Escobar
April 27, 2021

Great staff and service! Indent they she a great job servicing the car age recommending future work. I would definitely use this place again. Top rating More

by JOTAYLOR168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Escobar
April 27, 2021

There is no better dealership to take your Mini too. I’ve been to several; OR, NJ, NY, CT even Saskatoon, SK but nowhere do I feel the level of trust & confidence than at Mini of Fairfield...especially w/Pet More

by CHILEWILLY28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cara Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Robustello, Peter Reed, Liz Escobar
April 27, 2021

Great service and fair prices. Live that the technician sends you a video of your car and the issues for your review prior to the repair. More

by JENHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Reed, Liz Escobar
April 27, 2021

Love both the guys who are always very polite and willing to help. I love that now they do a walkthrough video of the cars. More

by DANIA.A.JIMENEZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Reed, Liz Escobar
April 26, 2021

Love Mini of Ffld County! Everyone is friendly and accommodating. Questions get answered. Service is great. Meets all of my expectations! I recommend them to everyone! More

by REVPATTIPWY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter at front desk of service
April 26, 2021

Great service, including the loaner!Friendly staff, well Great service, including the loaner! Friendly staff, well organized and seamless from appt. through car pick -up! AND reasonably priced! I just had More

by CSMCSW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I apologize - I do not know the other names - but everyone I dealt w gave 5 star service!, Peter Reed
April 26, 2021

I am always pleased with Mini’s service. Everyone in the dealership is gracious and answers every question with clarity so I understand what they suggest to make the Mini hum. This is my third Mini! I love More

by ROSEMARIEANNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabrizio Reda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Escobar
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