MINI of Fairfield County - Service Center

Good service overall. Mini car BMW prices though.And Good service overall. Mini car BMW prices though. And when a service invoice is $2,200, it is nice to have the a car washed But a bit of vacuum would Good service overall. Mini car BMW prices though. And when a service invoice is $2,200, it is nice to have the a car washed But a bit of vacuum wouldn’t hurt. Also, a environment charge of $35, mandatory or not is a bit over the top when the bill is so high. I understand that nothing is free, but after 13 years as a customer and 2 cars purchased…it is hard to be 100% happy. More

No complaints! The work was done efficiently, everyone in the process was kind, and the price was reasonable. They made it very easy to get the car into good shape. Thank you! the process was kind, and the price was reasonable. They made it very easy to get the car into good shape. Thank you! More

altho the service went well and the dept was pleasant, it took longer than they said and i find it amazing that i cant be told what's wrong with my car or what it needs w/o paying an expensive diagnostic fee took longer than they said and i find it amazing that i cant be told what's wrong with my car or what it needs w/o paying an expensive diagnostic fee. More

Just a word of advice. Making people write something when they don’t want to leads to them not filling out the survey. I don’t want to write anything. when they don’t want to leads to them not filling out the survey. I don’t want to write anything. More

I really like the video review of the car and my advisor, Liz, was great to work with. She explained the issues, pricing, and was able to get me into a loaner. Liz, was great to work with. She explained the issues, pricing, and was able to get me into a loaner. More

This was my first service experience with my mini. Pete was awesome! Nice waiting area where I was able to get work done and enjoy the change of scenery. was awesome! Nice waiting area where I was able to get work done and enjoy the change of scenery. More

Great experience with service dept. Peter and team communicated everything about the process, price and expectations proficiently. Excellent process overall, would highly recommend to Mini owners. communicated everything about the process, price and expectations proficiently. Excellent process overall, would highly recommend to Mini owners. More

Service was tremendous! Accommodative, polite and professional. The advisors took a source of frustration (brake sensor issue on my new car) and turned it into a very easy fix. professional. The advisors took a source of frustration (brake sensor issue on my new car) and turned it into a very easy fix. More

Quick and helpful on my service. Was able to pick up the next day. I had an oil change and repair to a light that was out next day. I had an oil change and repair to a light that was out More

Everything went very smoothly, I was impressed with the video I received about my car. I always second-guess when a service place tells you theres a lot of work to be done, it’s nice to actually see what t video I received about my car. I always second-guess when a service place tells you theres a lot of work to be done, it’s nice to actually see what they’re talking about. More