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MINI of Fairfield County
Darien, CT
1,025 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
Come visit our brand new showroom in Darien CT - Route 1, Exit 13 off I-95. We look forward to serving you at our new facility!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,025 reviews
September 20, 2023
The staff at the service desk treat customers as people and individuals They seem to be concerned about the cost to you not maximizing profits. and individuals They seem to be concerned about the cost to you not maximizing profits. More
by hurrah-genteel-0u
September 20, 2023
Jeff is super friendly and eager to help no matter how small our issue/question is. Very professional and knowledgeable, we look forward to be in touch with him about our new Countryman! small our issue/question is. Very professional and knowledgeable, we look forward to be in touch with him about our new Countryman! More
by Happy Customer
September 18, 2023
Jeff did an amazing job! The invisible manager did not negotiate and I felt could have showed him/herself. I did not like the documentation fee as I have never had to pay bef The invisible manager did not negotiate and I felt could have showed him/herself. I did not like the documentation fee as I have never had to pay before. Small things…. Love the car!!!!!! More
by Laureenschroeder
September 16, 2023
Excellent communication, prompt responses, knowledgeable salesperson (Erik) who met me on his day off to show me the cars. Excellent experience when taking delivery. salesperson (Erik) who met me on his day off to show me the cars. Excellent experience when taking delivery. More
by lawrence.sv
September 16, 2023
Environment is friendly, professional and great customer service! Made car shopping a very positive experience . service! Made car shopping a very positive experience . More
by Christina Rizzo
Employees Worked With
September 16, 2023
Much better service than Ray Catena MINI of Westchester! I just had four new tires installed on my 2019 MINI Hardtop at MINI if Fairfield County and it was relatively easy and quick — unlike the simple oil I just had four new tires installed on my 2019 MINI Hardtop at MINI if Fairfield County and it was relatively easy and quick — unlike the simple oil change at Westchester MINI that took nearly SIX HOURS on a Saturday while I waited. These people are nice, courteous, skillful and actually seem to appreciate my business. More
by RJ
September 12, 2023
I absolutely love my MINI from the moment I bought it - almost 8 yrs ago now. And I've enjoyed the consistently excellent service at MINI in Darien. I've been quite worried about the engine light being o almost 8 yrs ago now. And I've enjoyed the consistently excellent service at MINI in Darien. I've been quite worried about the engine light being off/on in recent months and knew some serious repair work was called for. I came prepared for a long wait - to include my annual oil change/service, but as Cara explained extensive work required I leave the car for a couple of day and very kindly arranged for a loaner car. I was a bit nervous as I got behind the wheel of a nice new model MINI - at age 85 I'm not happy about adapting to "new" technology and the long drive home to Milford. But Cara was simply marvelous and patient showing me how the new features worked. Midway home, I realized I'd quite grown to love and enjoy this new Mini. And seriously treating myself to a new model perhaps next year. But I must thank Cara again for all her kindnesses - she is a real pleasure to deal with - always so efficient, professional and oh so helpful. More
by chezjeanette
Employees Worked With
September 12, 2023
I have been going to MINI of Fairfield County for over 10 years. Super people in service and sales. A+ years. Super people in service and sales. A+ More
by Emily Wyatt
September 09, 2023
Erik Graham has provided excellent service easy fast and completely informative Nice to see that customer full service still exists I would highly recommend mini of Fairfield Darien completely informative Nice to see that customer full service still exists I would highly recommend mini of Fairfield Darien More
by Benmeluzio
September 06, 2023
Friendly helpful service. On time. Received a demo from sales for questions I had. Very happy. On time. Received a demo from sales for questions I had. Very happy. More
by Pfgabal
