MINI of Escondido
Escondido, CA
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Best Service This is my first Mini and if I have any questions regarding my car I call Lauren Brecht. She has answered all my questions and returned my phone call This is my first Mini and if I have any questions regarding my car I call Lauren Brecht. She has answered all my questions and returned my phone calls. When bringing in my car for service, she has explained everything to me so that I can understand. Her great customer service should be rewarded. I would recommend this dealership and Lauren to anybody who values their Mini. More
Great quality of work, great customer service Brandon Martinez and the team itself have a great customer service. always honest and happy to explain the type of service, parts, and warranty that y Brandon Martinez and the team itself have a great customer service. always honest and happy to explain the type of service, parts, and warranty that your car requires... I actually drive about 30 miles more to go to this Mini dealer than the one closets to home. Due to the customer service provided here... More
Good car buying experience Joe Chen is very helpful and polite when we went to look for a mini. He is knowldgable and very keen answering our questions. Highly recommended. Joe Chen is very helpful and polite when we went to look for a mini. He is knowldgable and very keen answering our questions. Highly recommended. More
Great customer service We met with Joseph Chen. He was awesome and made the whole thing much less stressful than other times I’ve been at a dealership. I highly recommend th We met with Joseph Chen. He was awesome and made the whole thing much less stressful than other times I’ve been at a dealership. I highly recommend this place. More
Customer Service Great customer service from Amanda Perez. She was personable and great not only with us, but with our 4 year old. She made the car buying process ve Great customer service from Amanda Perez. She was personable and great not only with us, but with our 4 year old. She made the car buying process very enjoyable. Also, the 2nd Date Delivery with Meghan Galeli was very helpful in programing all the preferred settings on the car. More
service If you want the best service advisor ask for Brando Martinez. I drive about 500 miles a week. He has kept my car in tip top shape. Never a hassle and If you want the best service advisor ask for Brando Martinez. I drive about 500 miles a week. He has kept my car in tip top shape. Never a hassle and always very honest. Thank you ! More
John Cooper Excellent experience. Will recommend this dealership. Good purchase price and customer service. Made us feel welcomed and at home. Family owned busine Excellent experience. Will recommend this dealership. Good purchase price and customer service. Made us feel welcomed and at home. Family owned business that cares about their customers. More
Excellent service Thank you, Brandon Martinez and team, for the excellent service you provided for my Mini Paceman. You are the best; I plan to use your dealership fo Thank you, Brandon Martinez and team, for the excellent service you provided for my Mini Paceman. You are the best; I plan to use your dealership for all Charlie Cooper's needs. Cassandra Killion More
Great experience! Everybody at Mini Escondido was very nice and professional. Our salesman, Joe, was courteous, attentive, and knowledgeable. He, and the manager, (CJ?) Everybody at Mini Escondido was very nice and professional. Our salesman, Joe, was courteous, attentive, and knowledgeable. He, and the manager, (CJ?), invested a lot of their time to make sure all our questions were answered and that we got the car that best suited our needs. More
Lauren is the best! My first experience with a Mini Cooper and going to the service department with a used 2011 mini I purchased. They treated me excellent and the car ru My first experience with a Mini Cooper and going to the service department with a used 2011 mini I purchased. They treated me excellent and the car runs better than I could ever Expected. Lauren called and updated me on the phone and over email. Overall I’m very happy!! More