MINI of Downtown Los Angeles
Los Angeles, CA
Filter Reviews by Keyword
By Type
Showing 159 reviews
I bought a Countryman sight unseen and I was help by Gerson and Paul they are amazing help me with the whole process send me all the pictures and I found ask for. Gerson even pick me up from the union s Gerson and Paul they are amazing help me with the whole process send me all the pictures and I found ask for. Gerson even pick me up from the union station. The process at the dealership as quick and easy I have a great time driving my MINI back home I would recommend to everyone More
I brought my 2018 Countryman in for service on a minor but confusing situation Having dealt with other dealerships service departments in the past I was not looking forward to this. I could not be more but confusing situation Having dealt with other dealerships service departments in the past I was not looking forward to this. I could not be more wrong Eli took excellent care of my problem and I had a loner waiting for me while they fixed the problem…. When I picked my car there was no hassle..I even think they washed “my Baby” My experience with this dealership from sales to service has been 1st class I wasn’t quite sure when I chatted online ..but Im glad to be proven wrong Shout out to Eli and the entire staff… More
My dream came true at Nick Alexander, thanks to Collin’s guidance and patience! I am so happy with my Mini and my experience with the Nick Alexander staff. Collin is a great guy to work with! guidance and patience! I am so happy with my Mini and my experience with the Nick Alexander staff. Collin is a great guy to work with! More
Had a great experience with Gerson. No pressure, and just facts. He showed me all the options available and helped me make a decision I am extremely happy with. I highly recommend Nick Alexander MINI and par facts. He showed me all the options available and helped me make a decision I am extremely happy with. I highly recommend Nick Alexander MINI and particularly Gerson. More
Gerson was fantastic! I called to buy a MINI that was on Alexanders lot and he made it happen! It was a seamless, fast and extremely fun experience! Definitely recommend! Alexanders lot and he made it happen! It was a seamless, fast and extremely fun experience! Definitely recommend! More
My wife and I test drove a Mini with Collin. He gave us all kinds of information about the car. There was never a hint of pressure. He truly seems to believe that the car will sell itself to the right bu all kinds of information about the car. There was never a hint of pressure. He truly seems to believe that the car will sell itself to the right buyers. Perhaps that’s why he is the number one Mini salesman in the entire country. We left the dealership to think and called him back the next day to make an offer. However, the car had been sold. At my request, Collin searched high and low for another new Mini that would meet our requirements. After a short computer search, he found the vehicle we wanted. Still without pressure from Collin, we bought the car. We couldn’t be happier with the car and with our experience with Collin Cocores and with Nick Alexander Mini. AAAAA+++++ More
Super painless buying experience! What an easy and great car buying experience! From the start, Collin C was awesome! He helped us find the perfect mini at a great price! The whole team at Alexander Mini wa car buying experience! From the start, Collin C was awesome! He helped us find the perfect mini at a great price! The whole team at Alexander Mini was up front, friendly, and honestly was a great no hassle and no pressure experience. Don’t bother shopping around at other Mini dealers, go see Collin- you’ll be glad you did! More
Go see Collin! I found Collin and Nick Alexander Mini through USAA. I submitted my contact details and Collin got back to me quickly. He is extremely knowledgeable a I found Collin and Nick Alexander Mini through USAA. I submitted my contact details and Collin got back to me quickly. He is extremely knowledgeable about cars and Minis, in particular. Although the exact car that I wanted was no longer available , he pulled a rabbit out of his hat and found something even better. I never felt hassled or pressured during the process; it was quite painless. Collin is a customer service pro, it is clearly evident that he cares about his customers and their experience. Two thumbs up! More
Car Purchase - A Very Painless Experience Gerson Reynosa is the best car salesman I have ever met. There was no high pressure, and he was very helpful in every way. He was knowledgeable abou Gerson Reynosa is the best car salesman I have ever met. There was no high pressure, and he was very helpful in every way. He was knowledgeable about the Mini cars and very patient. When faced with the dilemma of returning my rental car, so that I could drive my new (used) car home, he arranged for transportation from the rental car place, back to the Mini dealer, where I was able to continue the purchasing paperwork. I would definitely go to Gerson again for my next vehicle purchase. More
Mikey is so helpful! After much frustration with other mini dealers, I went to Alexander Mini and met with Mikey who helped me look for exactly what I wanted, a 2015 Mini After much frustration with other mini dealers, I went to Alexander Mini and met with Mikey who helped me look for exactly what I wanted, a 2015 Mini Countryman. They had so many options! I was overwhelmed in the best way possible. I waited a bit afted first meeting with them and Mikey would send me photos of the used cars coming in and luckily, one checked all the boxes for me! He showed it to me and I got to test drive it and I fell in love. I left, thought about it and decided to get it. The process of purchasing and doing all the paperwork went so smooth. They made it so easy for me! I am so incredibly pleased with my purchase and that is thanks to Mikey. He was nice, caring, and thoughtful. Go see Mikey at Alexander Mini!!! More