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Mini of Dallas - Service Center

Dallas, TX

4.7
137 Reviews

137 Reviews of Mini of Dallas - Service Center

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June 01, 2023

Came in for a tire balance and rotate. Oscar Miranda was my advisor. He is an amazing advisor and great asset to the company. The only complaint I would have is that I had to come back a s More

by Tex22890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Miranda
Jun 05, 2023 -

MINI of Dallas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 24, 2023

I have been a highly satisfied customer since October of 2015 when I bought my first MINI. I'm on my second MINI and foresee a very long-term relationship wit the dealership. More

by mfballeste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Adams
May 29, 2023 -

MINI of Dallas responded

HI, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at MINI of Dallas. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 15, 2023

Efficient/ courteous service from Oscar. My only issue is they don't seem to check the information provided through appointment app; ie., they shouldn't have to ask wht you are there for More

by rjesucre
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Oscar Miranda
May 17, 2023 -

MINI of Dallas responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

May 10, 2023

Oscar took care ofall my needs in a professional way and saved me some money More

by Fbmohtadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
May 12, 2023 -

MINI of Dallas responded

Hi, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

May 09, 2023

I didn’t like the up sell. I was told my car hadn’t been serviced since 2017, but I purchased it from you all in 2022, so either you sold me a car and didn’t do any maintenance More

by Saraliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar
May 12, 2023 -

MINI of Dallas responded

Hi Saraliz, we appreciate you taking the time to respond. The staff at MINI of Dallas take our reviews very seriously. If you are willing, please call our General Manager at (972) 763-5528 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

May 07, 2023

Always excellent service. .. They never fail to impress! I actually take this into account when I think of buying a new vehicle More

by Nigel16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Miranda
May 10, 2023 -

MINI of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 01, 2023

Very good service and technicians. I especially appreciated Oscar assistance and explanations. Highly recommend the garage. More

by pascale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
May 04, 2023 -

MINI of Dallas responded

Hi Pascale, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 29, 2023

They were very professional. They addressed the issues I was having and took the time to explain what they planned to do. I was given an estimate which was later altered becaus More

by anjejacqmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
May 01, 2023 -

MINI of Dallas responded

Hi, it is great to read such wonderful comments about your recent experience with us. Drive safe, and we'll see you on the road.

April 20, 2023

Great service from Mini of Dallas and Parker Adams and colleagues. Always have gotten transparent, responsive and honest work. More

by spower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker
Apr 22, 2023 -

MINI of Dallas responded

Hi Spower, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 13, 2023

I have enjoyed my service with MINI of Dallas for the past few years. They are always communicative and make any services or repairs easy for me. I don’t feel stressed. Everyone is very nice too. More

by tl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Adams
Apr 20, 2023 -

MINI of Dallas responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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