Mini of Dallas - Service Center

I am a returning customer primarily because of Parker, a customer service representative. He gives song advice, never tries to push services on me, and he is great a communication. Additionally, I love the customer service representative. He gives song advice, never tries to push services on me, and he is great a communication. Additionally, I love the videos that the technicians send me of their assessment of my car, and the work they do is high quality. The only downside is the calling to schedule my service. The scheduler was curt, not friendly, and I had to correct them after I explained my car's issue. Scheduling was a sharp contrast (in negative way) to the rest of my experience. More

I came in with a specific issue and the service manager answered that plus all follow up questions. Additionally, he called later and verified their suspicions as to the problem and how long it would take answered that plus all follow up questions. Additionally, he called later and verified their suspicions as to the problem and how long it would take to repair. Very thorough! More

This dealership is easy to get to, and once I arrive, I am usually attended to in a timely manner. Even when they are very busy, I feel communicated to. I love my service advisor, Parker, who breaks things am usually attended to in a timely manner. Even when they are very busy, I feel communicated to. I love my service advisor, Parker, who breaks things down for me and doesn't man-splan anything, he's straight to the point, very helpful, and understanding. I will continue to be a loyal client. More

Honesty and straightforwardness goes a long way towards returning customers. They are very accommodating too returning customers. They are very accommodating too More

I really enjoyed the service provide and support when dealing with Mini Corporate. Thanks for your help. dealing with Mini Corporate. Thanks for your help. More

As is my typical experience, my service advisor and staff are friendly, professional, courteous, knowledgeable and thorough. The facility is clean and well maintained. It has an inviting and comfortable atmo are friendly, professional, courteous, knowledgeable and thorough. The facility is clean and well maintained. It has an inviting and comfortable atmosphere should you need to wait. More

Came in for a tire balance and rotate. Oscar Miranda was my advisor. He is an amazing advisor and great asset to the company. The only complaint I would have is that I had to come back a s Oscar Miranda was my advisor. He is an amazing advisor and great asset to the company. The only complaint I would have is that I had to come back a second day due to improper wheel weight on one of my wheels making a ticking noise. But all in all good service. Definitely be a repeat customer. Mini stay together. More

I have been a highly satisfied customer since October of 2015 when I bought my first MINI. I'm on my second MINI and foresee a very long-term relationship wit the dealership. 2015 when I bought my first MINI. I'm on my second MINI and foresee a very long-term relationship wit the dealership. More

Efficient/ courteous service from Oscar. My only issue is they don't seem to check the information provided through appointment app; ie., they shouldn't have to ask wht you are there for My only issue is they don't seem to check the information provided through appointment app; ie., they shouldn't have to ask wht you are there for if you've provided that information when setting up the appointment on line. More

Oscar took care ofall my needs in a professional way and saved me some money saved me some money More