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Mini of Dallas - Service Center

Dallas, TX

4.7
139 Reviews

139 Reviews of Mini of Dallas - Service Center

Sort by
December 19, 2021

Outstanding service and service technicians. Great communication and vehicle updates. The staff was helpful and the facility is clean. Lyft to and from the dealership is helpful. More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Roof , Sydney Thorp
Report | Print
December 02, 2021

Excellent experience service. My advisor kept me informed and updated. I'm very satisfied with the service we received. Thank you BMW Dallas More

by quinharris74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine, Sydney Thorp
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Dec 06, 2021 -

MINI of Dallas responded

Hi, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 27, 2021

Colin was a great help :)totally recommended - Colin was a great help :) totally recommended - professional and very helpful. I also kept working from the dealer. More

by ftuzzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin
Report | Print
Dec 03, 2021 -

MINI of Dallas responded

Hi, thanks so much for the warm recommendation of the team here at MINI of Dallas. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 24, 2021

Nice service and people work there are so friendly. They really care about their clients. Thanks More

by Fiona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parker Adams
Report | Print
Dec 03, 2021 -

MINI of Dallas responded

Hi Fiona, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 23, 2021

Yes, the service was good and had no problems with my service advisor. I would recommend. More

by teresa1.fain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin
Report | Print
Nov 26, 2021 -

MINI of Dallas responded

Hello, thanks so much for the warm recommendation of the team here at MINI of Dallas. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 19, 2021

Excellent Service!!! John Garza -Service Advisor-is very professional, Responds immediately when you leave a voice message or email. More

by jimragsdale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Garza. Service Advisor
Report | Print
Nov 22, 2021 -

MINI of Dallas responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 19, 2021

The people are friendly , we not wearing long time them are faster thank you for your service More

by marcelinobocanegra1970
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 22, 2021 -

MINI of Dallas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 11, 2021

Colin was knowledgeable courteous and very helpful. I appreciate the good service he gave me. More

by royalette64
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Roof took care of me and I give him 5 five stars
Report | Print
Nov 15, 2021 -

MINI of Dallas responded

Hello, we appreciate you taking the time to leave us a response! Drive safe, and we'll see you on the road.

November 04, 2021

Took a little time to get a diagnostic and inspection but Parker was curious and kind. Car wash was down, so no car wash. Qutoed price of repair very high! More

by mi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parker
Report | Print
Nov 08, 2021 -

MINI of Dallas responded

Hi. Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

November 01, 2021

The MINI/BMW of Dallas team appeared friendly and attentive to all current and new customers. More

by outlandos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parker Adams
Report | Print
Nov 04, 2021 -

MINI of Dallas responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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