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Mini of Dallas - Service Center

Dallas, TX

4.7
137 Reviews

137 Reviews of Mini of Dallas - Service Center

Sort by
February 11, 2022

Service done timely and I was kept aware throughout the process by my service advisor More

by jeff leuschel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Collin Roof
Report | Print
Feb 14, 2022 -

MINI of Dallas responded

Hello Jeff, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

February 09, 2022

I have been taking my Mini to this dealership since 2013 and have always been met with professional wonderful service. More

by Sthompson1121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parker
Report | Print
Feb 12, 2022 -

MINI of Dallas responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 04, 2022

After picking upMy mini I discovered the muffler bracket After picking up My mini I discovered the muffler bracket weld job I had done last summer had been broken. I also had a state inspection performed bu More

by Robert
Recommend Dealer
No
Employees Worked With
Would rather not
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Feb 09, 2022 -

MINI of Dallas responded

Hi Robert, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

January 31, 2022

I love this place. Colin is the best. Extremely friendly people coffee is great also. More

by marksnape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Roof
Report | Print
Feb 04, 2022 -

MINI of Dallas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 31, 2022

Service advisor, Colin was professional and extremely helpful. He communicated all status updates in a timely manner. My has been running very well since being serviced. More

by Janet W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin
Report | Print
Feb 04, 2022 -

MINI of Dallas responded

Hi Janet, we're happy you found our staff to be so supportive during your experience here at MINI of Dallas. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 26, 2022

BMW of Dallas provided a positive overall experience during my recent visit, and my service advisor was friendly, attentive and informative. More

by outlandos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parker Adams
Report | Print
Jan 29, 2022 -

MINI of Dallas responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 24, 2022

Always courteous. Lots of waiting room seating. The staff keeps you informed of how long it will take for your vehicle to be serviced and brings in updates to you. Overall a very pleasant experience. More

by Sylvia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parker Adams
Report | Print
Jan 26, 2022 -

MINI of Dallas responded

Hi Sylvia, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 21, 2022

The dealer and Parker is AMAZING and the quality of work, communication, and accommodation were beyond! More

by jason.redman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parker
Report | Print
Jan 25, 2022 -

MINI of Dallas responded

Hello Jason, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Have a great day!

December 19, 2021

Outstanding service and service technicians. Great communication and vehicle updates. The staff was helpful and the facility is clean. Lyft to and from the dealership is helpful. More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Roof , Sydney Thorp
Report | Print
December 02, 2021

Excellent experience service. My advisor kept me informed and updated. I'm very satisfied with the service we received. Thank you BMW Dallas More

by quinharris74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine, Sydney Thorp
Report | Print
Dec 06, 2021 -

MINI of Dallas responded

Hi, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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