MINI of Dallas

Excellent service and communication. Parker was all too helpful and accommodating. Helping us get more things repaired than we planned on but utilizing our warranty in the best way Parker was all too helpful and accommodating. Helping us get more things repaired than we planned on but utilizing our warranty in the best way More

Very good service. This car is very expensive to maintain. However, this dealership has keep it going for me. This car is very expensive to maintain. However, this dealership has keep it going for me. More

AWESOME service! Parker Adams kept me informed about my car at all times. Answered all my questions in regards to my service. Parker is very polite and made sure I Parker Adams kept me informed about my car at all times. Answered all my questions in regards to my service. Parker is very polite and made sure I was taken care till the very end. More

I have one word to sum up my experience with Mini Of Dallas Service... Awesome, I have yet to have an issue that was not dealt with in the most expeditious way possible. Dallas Service... Awesome, I have yet to have an issue that was not dealt with in the most expeditious way possible. More

Absolutely the best experience ever! Kevin Choi was amazing! He was very easy to work with, not the typical car salesman at all. He was helpful, didn't pressure me, or make anything diff Kevin Choi was amazing! He was very easy to work with, not the typical car salesman at all. He was helpful, didn't pressure me, or make anything difficult - the opposite of most car salesman. I would definitely buy from him again. Ask for Kevin at Mini of Dallas!!! More

People always friendly , welcoming and helpful , especially my advisor as well as the manager of Mini . They make me feel totally relaxed on the maintenance of my Mini , and the repairs if necessary especially my advisor as well as the manager of Mini . They make me feel totally relaxed on the maintenance of my Mini , and the repairs if necessary . I have a perfect answer to all my questions and feel totally confident with their help . Also the facility is very nice and peaceful , waiting for your car . From my experience , I will recommend to anybody . It’s a A+++ for me . More

Purchase a 2013 Mini Cooper on 1/7/22. Within a few days I started noticing oil stains on my driveway. Checked the car and sure enough it was leaking oil. Took it in for service and it was Within a few days I started noticing oil stains on my driveway. Checked the car and sure enough it was leaking oil. Took it in for service and it was leaking from 3 different spots. Cost for repairs was over $2,500 but lucky for me it was covered by the 3 month warranty they offered with the purchase. A month later the car would not reach normal operating temperature. Took it in again and the thermostat needed to be replaced and the arm bushings replaced due to a knock under the car. The cost for these repairs was over $3,100 and luckily again it was covered by the 3 month warranty. Either the car was sold without an inspection done or sold knowing the car was bad. The 3 month warranty expires on 4/7/22 and after that the repairs will be on me. They did offered an extended warranty at time of purchase which cost close to $4,000. Hopefully nothing major will break down before I get a chance to trade it in. My fault for not getting it checked by a mechanic before purchasing the car but I thought I was purchasing from a reputable dealership. Buyer be ware. More

I was extremely pleased with the service provided by Parker Adams. His customer service skills are remarkable to say the least. He kept me informed throughout the service that I had requested. He was Parker Adams. His customer service skills are remarkable to say the least. He kept me informed throughout the service that I had requested. He was patient, very kind and always called me by name whenever he had updates on the maintenance being performed. He listened and made sure that he understood what my problem was. He also provided me with alternatives if my car needed to be left overnight. I commend him for providing excellent customer service. He is a valued employee in my opinion and should be recognized for going over and beyond while demonstrating EXEMPLARY customer service. More

Always friendly customer service. Lobby is always clean. Coffee and tea station is easy to use. Overall environment is pleasant. Parker is very polite and a great communicator. Lobby is always clean. Coffee and tea station is easy to use. Overall environment is pleasant. Parker is very polite and a great communicator. More