MINI of Clear Lake
Webster, TX
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Best experience at a dealership ever. Have bought approx. 12 new vehicles in my life and Mini of Clear Lake is hands down the number 1 dealership in my mind. I will be hard pressed to go to a differ approx. 12 new vehicles in my life and Mini of Clear Lake is hands down the number 1 dealership in my mind. I will be hard pressed to go to a different dealership. From the no pressure experience when I first came by to look at Mini's, all the way through purchasing and servicing our new auto, Mini of Clear Lake shows true professionalism and the customer service is unparalleled. Its always nice and impressive for your name to be remembered when you walk in the door. Dottie Gattis has a customer for life. Kelly Garner More
I love MINI of Clear Lake. I shopped all three Houston area MINI dealerships to get the best price. After making about 10 visits across several months to the MINI of Clear Lake dealership, Dottie was sti area MINI dealerships to get the best price. After making about 10 visits across several months to the MINI of Clear Lake dealership, Dottie was still excited to see me and welcomed me every time. She was the first and only salesperson I could remember by name after visiting all 3 dealerships. I knew when it cam time to order my perfect Mini Cooper S Convertible Dottie would be the last call I needed to make, and it was! Thanks Dottie for taking the time to speak with me on every visit and sharing your own personal MINI experiences. Sincerly, Mike F. More
Dottie was very helpful and not at all pushy in our first visit to the dealership After deciding that the car we initially looked at would not be what my wife was looking for, she was still nice enough to ha visit to the dealership After deciding that the car we initially looked at would not be what my wife was looking for, she was still nice enough to have the MINI I eventually purchased ready for a test drive before I arrived at the lot the second time. Since my spare time is limited, this was extremely important to me. All other contact with this dealer (financing, delivery, etc.) have been exceptional as well. More
This was, hands down, the best car buying experience of my life. My wife and I purchased a new MINI from this dealership in July. My brother has two cars which he also got from this dealership. Rachael my life. My wife and I purchased a new MINI from this dealership in July. My brother has two cars which he also got from this dealership. Rachael assisted us with our purchase and made sure that we got exactly what we needed in a car. I would certainly buy another car from them and would say that anyone in the area who is considering a MINI should go there first. More
Recently purchased a new mini..... Rachael and the team made the purchase very easy and relaxing. The car is great and the whole experience ranks as one of the best of all the vehicles I've purchased. made the purchase very easy and relaxing. The car is great and the whole experience ranks as one of the best of all the vehicles I've purchased. More
My wife and I have both bought MINIs from Rachel this year and we couldn't be happier! The staff is super friendly and always make sure you're comfortable during the buying process. Rachel sat down with year and we couldn't be happier! The staff is super friendly and always make sure you're comfortable during the buying process. Rachel sat down with us and made sure we got exactly what we wanted from our cars and followed up with us about a week or two after the purchases to make sure everything was going well. Mike in service is a pleasure to work with as well. While buying my Countryman my wife's low tire sensor was tripped in her coupe due to the cold weather and Mike grabbed it, filled up the tires, and got the washed while we were taking my test drive. I really enjoy coming here, and if we need to add a third MINI to the family I will definitely be back :) More
I purchased my MINI Countryman in April 2013, my MA Rachel dealt with me for over a year, she and Victor answered all my questions and help me find just what i was looking for. Shelby was new to the fl Rachel dealt with me for over a year, she and Victor answered all my questions and help me find just what i was looking for. Shelby was new to the floor when i picked up my MINI but she was great as well!! I took my car there a few times for a car wash and the maintenance department was great! Thanks MINI Clear Lake, i will definitely be back! More
I live in New Orleans and was visiting family. I went into the dealership to browse and left with a new convertible mini. There were some factory "hiccups" with the vehicle; however, I have never experie into the dealership to browse and left with a new convertible mini. There were some factory "hiccups" with the vehicle; however, I have never experienced such extrodinary customer service. They loaned me a vehicle to return home and returned my vehicle to me in New Orleans at my home. It was transported on a truck to avoid mileage and made arramgements to pick the loaner up from me at my home. They were prompt in diagnosing and fixing the problem with the vehicle. Except for having to wait a few days for my vehicle, I was not inconvienced at all. More
We made SEVERAL trips to the dealership before we bought our Mini because we just couldn't make up our mind. We wanted something sporty but not crazy expensive. Rachel was very patient with us and never pus our Mini because we just couldn't make up our mind. We wanted something sporty but not crazy expensive. Rachel was very patient with us and never pushed us. She offered several different styles for us to drive. She made us feel like it was totally normal to visit a dealership as often as most people go to their favorite restaurant! We finally decided on the cutest ice blue convertible Mini Cooper and we just love it. My husband drove racing cars when he was much younger and he loves the handling of the mini and says he has found the joy in driving again! Rachel still stays in touch and makes sure we are still happy with our purchase. We love our MINI! More
I live in Wichita, KS where there is no Mini dealer. I searched the US and found the Mini I wanted at Clear Lake Mini. I contacted them and made an offer, which they agreed to. All of the details were c searched the US and found the Mini I wanted at Clear Lake Mini. I contacted them and made an offer, which they agreed to. All of the details were completed online and via email. I flew in to Houston, met with Rachel for about 1/2 hour, then drove away happily in my Mini Coupe. The entire experience was so easy! I would gladly repeat the entire process again just to avoid the dealer "sharks" here in Wichita! Thank you Clear Lake Mini. Thank you Rachel! More