MINI of Clear Lake

Incredible Customer Service Over the last several months, I have been shopping for a vehicle to replace my presently leased VW EOS. I considered Honda, BMW, Hyandai, Cadillac, F Over the last several months, I have been shopping for a vehicle to replace my presently leased VW EOS. I considered Honda, BMW, Hyandai, Cadillac, Ford, GMC, Chevy and MINI. My interest in MINI was prompted by my son's prior experience with two MINIs and an incredible salesperson, Dottie Gattis. He purchased his first MINI from her then returned to purchase the second. The service he received from the dealership was a factor in his return for the purchase of the second MINI as well. After driving a MINI Countryman, I was sold! Moreover, each time I encountered customers in the MINI dealership, they actually congratulated me on my purchase and said that I would never regret it! That is an amazing testiment to the car. No only did I hear this from folks, but those who had previously purchased a MINI from Dottie sang her praises as well. So, far, I love my Cayenne MINI Countryman! Thanks, Dottie! More

Exceptional Service by Dottie W. Gattis Why you should buy your MINI only from this dealership! Upon arrival I was greeted by Dottie W. Gattis with a smile. She asked what type of MINI we Why you should buy your MINI only from this dealership! Upon arrival I was greeted by Dottie W. Gattis with a smile. She asked what type of MINI we were looking for. At that point, we were not really sure. She pulled keys to different types of MINI to give us some ideas of what they offer. At the end of our conversation, we knew what we wanted in a MINI. It was not easy to come to a conclusion with fifteen year old twins. She made excellent recommendations for us from a parent point of view. She went out of her way locating the MINI with the exact details that we wanted. Dottie kept me updated every step of the way. Once we were ready to pick up our MINI, she had it washed, gassed up and waiting for us inside their showroom. The whole buying experience was easy and very pleasant. Dottie is very professional, experienced and always looking out for the customer. After the purchase, she contacted me to remind me that she is there and ready to help with any questions that we might have. More

This was the best car buying experience I have had. It was wonderful going into a dealer and actually being treated as a customer, not as the next victim in the commission war. They have an atmosphere tha was wonderful going into a dealer and actually being treated as a customer, not as the next victim in the commission war. They have an atmosphere that lets you look at a vehicle without the usual assembly line push I have experienced at other dealers. MINI of Clear Lake wants to sell cars and they truly want you to be satisfied with your purchase. My Salesperson Dottie is the best, she made me feel like family and still does even after the sale. She answered all my questions and will definitely go the extra mile to make sure you are completely satisfied. I never felt pressured, always felt my wishes were being considered and knew I was a valued customer. Would I buy another vehicle from MINI of Clear Lake? Yes Would I recommend asking for Dottie? By all means. More

Great, easy, straightforward purchase process. Dottie was great to work with and very knowledgable of the vehicle. Received a great finance rate....better than I could do through my own bank. Paperwork was d great to work with and very knowledgable of the vehicle. Received a great finance rate....better than I could do through my own bank. Paperwork was done, car was cleaned up and I was off the lot quickly. More

I contacted Mini of Clear Lake to talk to a sales person before I visited the dealership. Rachel Jamsma answered all my questions and I made an appointment to meet her at 3:30. Rachel met me at the door a before I visited the dealership. Rachel Jamsma answered all my questions and I made an appointment to meet her at 3:30. Rachel met me at the door and we test drove several Coopers. I decided on one and the financing process was quick and easy. I have visited Mini of Clear Lake several times for maintenance and service. Everyone is exceptionally nice and friendly. I am so glad I purchased my Mini from Rachel at Mini of Clear Lake. More

I had an excellent experience working with Rachel. This dealership was hundreds of miles further than my nearest dealership (Baton Rouge), but was well worth the drive! dealership was hundreds of miles further than my nearest dealership (Baton Rouge), but was well worth the drive! More

Went in for service, ended up purchasing new car. absolutely happy with it. dottie in sales was terrific and gentleman in service was so nice. will definitely go back as our needs change. there wa absolutely happy with it. dottie in sales was terrific and gentleman in service was so nice. will definitely go back as our needs change. there was no pressure and i walked away with exactly what i wanted. More

I had an awesome experience at Mini Clear Lake. My salesperson, Dottie Penn, spent the week looking for a great deal for me and stayed in constant contact with me throughout my entire shopping experie salesperson, Dottie Penn, spent the week looking for a great deal for me and stayed in constant contact with me throughout my entire shopping experience. She made sure I got exactly whatI was looking for at the price I needed. She has stayed in contact with me since I bought my Mini and has always been ready to help with anything I've needed. I highly recommend this dealership to anyone looking to buy a Mini and ask for Dottie if you go. She's amazing!! More

Clear Lake was the third Mini dealership we dealt with in search of a new Mini Countryman. The first two were too lazy or incompetent to search the country to find exactly what we desired: make, model, color search of a new Mini Countryman. The first two were too lazy or incompetent to search the country to find exactly what we desired: make, model, color, etc. After our first call to Dottie, she went searching and found exactly what we wanted. The car was not even in the US, but she tracked it, kept us informed as to its location, and made this the most satisfying purchase. More